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- When appropriate and available. If you travel out of state, phone appointments and video visits may not be available in select states due to licensing laws. Laws differ by state. Continue at 1
Navigating health care can feel confusing, impersonal, and intimidating. But it doesn't have to be that way. Whether you're new to health coverage or looking to switch after getting a new job, getting married, having a baby, or another major life event, we work to keep things simple.
At Kaiser Permanente, your health plan, primary care doctor, pharmacy, and specialists are all on the same team: your team. So you get better care and a better experience, all in one place. Welcome to health care that works.
Get simple answers to your health plan questions. Find out which care plan you need, how much it costs, and how easy it is to make the switch.
You can’t always predict when you’ll need help. With Kaiser Permanente’s 24/7 virtual care, you can get support when and where it works for you.
Got a burning question (or a burning itch)? Talk with a clinician by phone, video, or email to get quick care for issues that don’t require an in-person visit.1
Connect however works best for you — by phone, video, or email, online or through our mobile app.
Care and coverage when you need it, from a team working for you.
Want to talk with us directly? Call us Monday through Friday, 6 a.m. to 8 p.m. Pacific time, except major holidays, at 1-800-778-4442 (TTY 711).
Already a member? Call us 24/7 for most services, except major holidays at 1-800-464-4000 (TTY 711).
Footnotes