Scheduled video visits

Schedule an appointment to talk with your doctor, a specialist, or an available clinician over video. 

Average wait time Varies by region of care
 
 
Hours Appointment times vary.
Now offering extended hours, including evenings and Saturdays.
Upfront cost

for Kaiser Permanente members
No cost for most plans

 

Copay, coinsurance, or deductible may be applicable for some plans.

HSA-qualified high deductible health plan (HDHP) members must meet your deductible first before e-visits, phone and video visits are provided at no cost.

Resources For detailed instructions on how to access a video visit or technical help, visit our support page.
How to get care Make an appointment online or use the Kaiser Permanente app.

Call us 24/7 at 1-800-813-2000 (TTY 711)
   

When should I use care scheduled video visits?