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Madelena L. Garcia, PA-C

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My specialty:
Same Day Care

My provider affiliation:
Kaiser Permanente provider

I speak: English, Spanish

My gender: Female

Where I practice

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  • Emergency service
  • Urgent care services
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  • Pharmacy services
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About me

I was born and raised in Colorado Springs and earned my Bachelor of Science at Colorado State University. My parents, both teachers, encouraged me to get a good education and adopt a strong work ethic. I received my master’s degree in physician assistant studies with highest honors from Pacific University in Oregon, and I’m now board certified. My husband, an attorney, challenges me to be my best self and practice high-quality care, and my daughter inspires me to have a positive attitude, enjoy the moment, and be kind to others. Aside from the obvious beauty of Hawaii, my husband and I wanted to raise our daughter in an atmosphere that supported the spirit of ohana, healthy living, and treating others with goodwill.

About my practice

I wanted to work in the medical field since I was a child. I remember riding the hospital elevators hoping for a chance to corner a medical provider and ask all my questions. In my teens, I volunteered as a newborn hearing assistant. In college, I worked in medical records and phlebotomy, and then as a medical assistant and back-office manager - experiences that further strengthened my desire for a career in health care.

I enjoy family practice because it allows me to work with my patients in the context of their families and to consider the patient as a whole rather than just an isolated condition. My special interests include women's and teen health. I’ve also done research on factors affecting health care of Hispanic populations in the southern Colorado and northern New Mexico areas.

To stay current in health care, I attend continuing medical education conferences, read various medical publications, use the online resource UpToDate, and read the publications of my professional organizations, the National Commission on Certification of Physician Assistants and the American Academy of PAs.

I was happy to join Hawaii Permanente Medical Group because I agree with the organization’s mission to deliver quality care by putting patients first. After meeting my potential colleagues, I knew this would be a great fit.

My commitment is to provide the same compassionate, comprehensive, quality health care to my patients that I would want for my own family members. It’s important to hear my patients’ and their families’ concerns to be aware of any mental, emotional, social, spiritual, and environmental factors that could affect their conditions. Knowing my patients’ goals helps me to guide them in making informed decisions about treatment.

How I thrive

I create a healthy work-life balance by means of exercise and spiritual practices. I like to long-distance run, hike, garden, meditate, travel, and especially, enjoy quality time with my family. In my community, I participate in health fairs and serve as a volunteer at my daughter’s school.

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My office

Referral requirements

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Languages spoken by medical staff

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Medical groups & plans

Hawaii Permanente Medical Group

Family Medicine
55 Maui Lani Parkway, Wailuku, HI 96793
List Header Plans Accepted

This provider accepts all Kaiser Permanente health plans. Learn more.

Contact information

  • 24-hour prescription refill
  • 808-643-7979
  • 24/7 advice
  • 808-243-6000
  • Appointment cancellations
  • 808-243-6633
  • Behavioral Health Services
  • 808-243-6420
  • Information and appointments
  • 808-243-6000
  • Member Services
  • 1-800-966-5955 (toll free)
  • Pharmacy
  • 808-643-7979

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My training, certifications & licensing

Professional school

Pacific University
Forest Grove , OR

Joined Kaiser Permanente

2017

Provider ID

16717
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To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-966-5955 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers, and services may change. To report an error, please call 1-800-966-5955 or email us.

Kaiser Permanente works together with participating providers to ensure all cultural competence obligations are met. We are dedicated to ensuring that services are provided in a culturally competent manner to all members, including those with limited English proficiency and reading skills; as well as those with diverse cultural and ethnic backgrounds.

Accommodations for Individuals with Disabilities

Kaiser Permanente is committed to providing accessible facilities, services, and programs for all members, visitors and individuals with disabilities. In compliance with federal and state laws that prohibit discrimination based on disability, Kaiser Permanente provides:

  1. accessible exam rooms and medical equipment;
  2. free auxiliary aids and services to ensure effective communication with individuals with hearing, vision, cognitive, and/or communication-related disabilities, including qualified sign language interpreter services and informational materials in alternative formats (large print, audio tape/CDs, accessible PDFs or Microsoft Word documents, electronic texts/disks/CD-ROMS, and Braille); and
  3. access to service animals, except where the animal poses a significant health or safety risk(s) to others.

For more information about access to a specific facility or provider, or if you believe that Kaiser Permanente has failed to provide appropriate access or services or otherwise discriminated on the basis of a disability, please contact Member Services toll-free 1-800-966-5955 or TTY 711, Monday through Friday, 8 a.m. – 5 p.m. or Saturday, 8 a.m. – noon. You may also contact or file a grievance with the Kaiser Permanente Civil Rights Coordinator in person, by mail, fax or email at: 711 Kapiolani Blvd, Honolulu, Hawaii 96813, civil-rights-coordinator@kp.org, or toll-free 1-800-966-5955, TTY 711.

The availability and use of the Kaiser Permanente grievance procedure does not prevent a person from filing a complaint of discrimination on the basis of disability with the U.S. Department of Health and Human Services, Office for Civil Rights or the Hawaii Civil Rights Commission.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business and uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

A narrow network is defined as a tailored, tiered or high-performance network that has 80 percent or less overlap with a health plan’s broadest network offered to a member in any type of plan offered by that health plan. Kaiser Permanente does not have a narrow network with respect to its Marketplace plans. Members enrolled in Kaiser Foundation Health Plan (KFHP) Marketplace plans have access to the same provider networks as members enrolled in all other KFHP plans.

Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you would like more current information on a practitioner's license, call either the Hawaii Department of Commerce and Consumer Affairs Consumer Resource Center at (808) 587-3295 or visit their website, or call the Kaiser Permanente Customer Service Center at (808) 432-5955 (Oahu) or 1-800-966-5955 (toll free, neighbor islands). For the deaf, hard of hearing, or speech impaired, call 1-800-966-5955 or 711 (TTY).

 

This page was last updated on:

05/25/2020