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Heidi M. Solberg-Shankle, MD

Photo of Heidi M. Solberg-Shankle, MD

My specialty:
Emergency Medicine

My provider affiliation:
Kaiser Permanente provider

I speak: English

My gender: Female

Referral required.

Resources

Standards of quality

Where I practice

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  • Emergency service
  • Urgent care services
  • After-hours services
  • Pharmacy services
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About me

After graduating from high school in my home state of Oregon, I moved to Pennsylvania for my undergraduate education. I then received my medical education at the Drexel University College of Medicine in Philadelphia, Pennsylvania, and did both my internship and residency in emergency medicine at East Carolina University, Vidant Medical Center in Greenville, North Carolina. Later I returned to the Pacific Northwest and for a number of years worked as an emergency department physician in Washington State. But the lure of Hawaii’s beauty and culture proved too hard to resist, and when the opportunity arose to pick up and resettle on Oahu, I took the chance.

About my practice

Throughout my school years I was primarily interested in science, especially how disease and injury affect the human body, so practicing as a physician is very rewarding to me. In my specialty of emergency medicine, no two days are alike. We see an endless variety of patients in various challenging situations. I love being in a position to practice so many different types of medicine.

I stay up-to-date in my field and in medicine overall by watching online podcasts, going to emergency medicine conferences in Hawaii and on the Mainland, and reading medical journals. My professional organization, the American College of Emergency Physicians, also provides me access to the latest developments and treatment recommendations.

It’s very gratifying to be part of a medical group that strives to deliver such high-quality patient care. The Hawaii Permanente Medical Group (HPMG) provides great care to patients as well as appropriate follow-up after the initial emergency department visit. At HPMG I can always feel confident that the people I’ve treated will remain in good hands as they recover from their illnesses or injuries.

In the midst of an emergency, it’s especially important for physicians to really listen to their patients to understand their most urgent needs. In these situations, I’m focused on addressing any immediate care that’s necessary, providing clear explanations about the medical condition or injury, and offering reassurances whenever possible.

How I thrive

To stay mentally and physically healthy, and to keep my life in balance, I spend as much time as possible with my husband doing things that we enjoy together, especially outdoor activities such as hiking, bicycling, and diving. I also like to dabble in amateur photography.

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My office

Referral requirements

You need a referral to see this provider.

Languages spoken by medical staff

Help is available in your language. Learn more.

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Medical groups & plans

Hawaii Permanente Medical Group

Emergency Department name
3288 Moanalua Road, Honolulu, HI 96819
List Header Plans Accepted

This provider accepts all Kaiser Permanente health plans. Learn more.

Contact information

  • 24-hour pharmacy
  • 808-643-7979
  • 24-hour prescription refill
  • 808-643-7979
  • 24/7 Advice (Hawaii Island)
  • 808-334-4400
  • 24/7 Advice (Kauai)
  • 808-246-5600
  • 24/7 Advice (Maui)
  • 808-243-6000
  • 24/7 Advice (Oahu)
  • 808-432-2000
  • Clinic Specialty appointments (Neighbor islands)
  • 1-877-432-8970 (toll free)
  • Clinic Specialty appointments (Oahu)
  • 808-432-8000
  • Clinic appointment cancellation
  • 808-432-7800
  • General information
  • 808-432-0000
  • Member Services
  • 1-800-966-5955 (toll free)
  • Same Day Surgery
  • 808-432-8490

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My training, certifications & licensing

Medical school

Drexel University College of Medicine
Philadelphia , PA

Board certification

Emergency Medicine

American Board of Emergency Medicine

To verify board certification for an individual practitioner, please visit the American Board of Medical SpecialtiesExternal Link, the American Medical AssociationExternal Link, or the American Osteopathic AssociationExternal Link websites.

Medical training

Internship

Emergency Medicine

East Carolina University, Brody School of Medicine
Greenville , NC

Residency

Emergency Medicine

East Carolina University, Brody School of Medicine
Greenville , NC

Joined Permanente Medical Group

2016

Provider ID

15798
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My hospitals

This information is not available at this time.

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-966-5955 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers, and services may change. To report an error, please call 1-800-966-5955 or email us.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business and uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

A narrow network is defined as a tailored, tiered or high-performance network that has 80 percent or less overlap with a health plan’s broadest network offered to a member in any type of plan offered by that health plan. Kaiser Permanente does not have a narrow network with respect to its Marketplace plans. Members enrolled in Kaiser Foundation Health Plan (KFHP) Marketplace plans have access to the same provider networks as members enrolled in all other KFHP plans.

Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you would like more current information on a practitioner's license, call either the Hawaii Department of Commerce and Consumer Affairs Consumer Resource Center at (808) 587-3295 or visit their websiteExternal Link, or call the Kaiser Permanente Customer Service Center at (808) 432-5955 (Oahu) or 1-800-966-5955 (toll free, neighbor islands). For the deaf, hard of hearing, or speech impaired, call 1-800-966-5955 or 711 (TTY).

 

This page was last updated on:

11/22/2018