Shuttle information for ambulatory patients in Hawaii

 

Patient shuttle services are provided for ambulatory patients (those who can walk without assistance) traveling to and from Kaiser Permanente clinic appointments. For your safety, wheelchair, car seat, motorized scooter, and large suitcase/bulky item services are not available.

Effective 04/12/2022, the shuttle pick-up area at the Daniel K. Inouye Airport has been moved to the ground level on the North (mauka) end of the inter-island terminal. Exit baggage claim, turn LEFT and proceed to the ground transportation green curb pick-up area fronting the building. (New terminal side diagonally across from the U.S. Post Office)

Non-stop weekday transportation (Monday through Friday, except holidays) is available between Moanalua Medical Center and the following areas.

Honolulu area
Windward area
Leeward area
Daniel K. Inouye International Airport
Shuttle sign up
Tips for using the patient shuttle

Honolulu area

Departs Honolulu Medical Office Arrives at Moanalua Medical Center Departs Moanalua Medical Center Arrives at Honolulu Medical Office
8:40 a.m. 9:10 a.m. 12:55 p.m. 1:25 p.m.
10:20 a.m. 10:50 a.m. 2:30 p.m. 3:00 p.m.
1:35 p.m. 2:00 p.m. ---- ----

 
Departs Mapunapuna
AM		 Departs Mapunapuna
PM		 Departs Moanalua
AM		 Departs Moanalua
PM
---- 12:15 p.m. ----. 12:00 p.m.
---- ---- 7:30 a.m. ----
7:45 a.m. ---- 8:00 a.m. ----
---- ---- ---------  
---- ---- 11:00 a.m. ----
11:15 a.m. ---- 11:30 a.m. 4:35 p.m.
11:45 a.m. ---- ---- ----
---- ---- ---- ----
---- ---- ---- ----
2:15 p.m. ---- ---- ----
---- ---- ---- ----


Windward area

Departs Koolau Arrives Moanalua Departs Moanalua Arrives Koolau
10:10 a.m. 10:40 a.m. 3:05 p.m. 3:30 p.m.


Leeward area

Departs Waipio Arrives Moanalua Departs Moanalua Arrives Waipio
9:05 a.m. 9:30 a.m. 3:05 p.m. 3:35 p.m.
11:25 a.m. 11:30 a.m.    


Daniel K. Inouye International Airport

For departures from the airport, please notify driver if you require service to the Mapunapuna Clinic.

Departs Daniel K. Inouye International Airport Arrives at Moanalua Medical Center Departs Moanalua Medical Center Arrives at Daniel K. Inouye International Airport
7:00 a.m. 7:15 a.m. 9:30 a.m. 9:45 a.m.
7:45 a.m. 8:00 a.m. 10:30 a.m. 10:45 a.m.
8:30 a.m. 8:45 a.m. ---- ----
9:15 a.m. 9:30 a.m. 11:30 a.m. 11:45 a.m.
---- ---- 12:15 p.m. 12:30 p.m.
10:00 a.m. 10:15 a.m. 1:15 p.m. 1:30 p.m.
11:00 a.m. 11:15 a.m. 2:15 p.m. 2:30 p.m.
12:00 p.m. 12:15 p.m. 3:15 p.m. 3:30 p.m.
12:45 p.m. 1:00 p.m. 4:00 p.m. 4:15 p.m.
1:45 p.m. 2:00 p.m. 5:00 p.m. 5:15 p.m.

 
Departs Mapunapuna Medical Office Arrives at Moanalua Medical Center Departs Moanalua Medical Center Arrives at Daniel K. Inouye International Airport
11:15 a.m.
(transfer to the 12:15 p.m. Airport shuttle at Moanalua required)		 11:25 a.m. 12:15 p.m. 12:30 p.m.
11:45 a.m.
(transfer to the 12:15 p.m. Airport shuttle at Moanalua required)		 11:55 a.m. 12:15 p.m. 12:30 p.m.
12:15 p.m.
(transfer to the 1:15 p.m. Airport shuttle at Moanalua required)		 12:25 p.m. 1:15 p.m. 1:30 p.m.
2:15 p.m.
(transfer to 3:15 p.m. Airport shuttle at Moanalua required)		 2:25 p.m. 3:15 p.m. 3:30 p.m.


Shuttle sign up

Sign up is required for clinic shuttle departures from the following locations:

  • Moanalua: Sign up at the information desk in the lobby
  • Honolulu: Sign up at the table next to the security office in the lobby

For all other departure locations, notify clinic cashier that you need to ride the shuttle.

No sign up is required for the airport shuttle.


Tips for using the patient shuttle

  • At Moanalua, wait outside in the circle area for the shuttle to arrive. Please listen for the driver to announce the destination. For example, "Airport (or Clinic) Shuttle leaving now." Your name will not be announced.
  • At Honolulu, wait in the lobby area where you signed up. Please listen for the driver to announce the shuttle is departing.
  • At all other clinic locations, wait in the lobby area near the cashier for the driver to announce shuttle departure.
  • Shuttle can fit a maximum of ten (10) passengers.