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Quality
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Smarter, more personalized care

High-quality care starts with passionate caregivers working together for you.

A doctor who gets your jokes. A nurse you know by name. At Kaiser Permanente, we believe great care is built on personal relationships. That’s why you can choose or change your doctor at any time. And it’s why all your caregivers are connected on our electronic health record system — so they can work together to keep you healthy.

High-quality care when it matters most

Nothing is more important than your health and the health of your loved ones. Rely on us for the care you need, whenever you need it. 

Maternity care any mother could love
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The top national performer in maternity care

In 2015, all Kaiser Permanente regions combined scored within the top 10% in HEDIS® (Healthcare Effectiveness Data and Information Set) prenatal and postpartum care measures, including follow-up visits after giving birth and timeliness of prenatal care. We also had the highest postpartum care rates in every state we serve.*    

Photo of pregnant woman with headphones on tummy
Maternity care any mother could love
Photo of pregnant woman with headphones on tummy
Maternity care any mother could love
The top national performer in maternity care

In 2015, all Kaiser Permanente regions combined scored within the top 10% in HEDIS® (Healthcare Effectiveness Data and Information Set) prenatal and postpartum care measures, including follow-up visits after giving birth and timeliness of prenatal care. We also had the highest postpartum care rates in every state we serve.*    

Fighting cancer by finding it early
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Leading the nation in breast cancer screening

Anytime you check in for an appointment at a Kaiser Permanente facility, your doctors and nurses are prompted to check if you’re due for a screening or test. This approach pays off. In 2015, Kaiser Permanente was ranked No. 1 in the nation for breast cancer screenings for Medicare and commercial members, out of more than 400 plans.*    

Photo of joggers carrying weights on track
Fighting cancer by finding it early
Photo of joggers carrying weights on track
Fighting cancer by finding it early
Leading the nation in breast cancer screening

Anytime you check in for an appointment at a Kaiser Permanente facility, your doctors and nurses are prompted to check if you’re due for a screening or test. This approach pays off. In 2015, Kaiser Permanente was ranked No. 1 in the nation for breast cancer screenings for Medicare and commercial members, out of more than 400 plans.*    

Cardiac care with a lot of heart
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Reducing heart attacks

The Joint Commission’s Top Performer on Key Quality Measures® program has recognized 15 Kaiser Permanente medical facilities as being among the nation’s top-performing hospitals. The program spotlights exemplary performance on key quality measures, including heart attack, heart failure, surgery, and stroke.

Photo of men playing guitar
Cardiac care with a lot of heart
Photo of men playing guitar
Cardiac care with a lot of heart
Reducing heart attacks

The Joint Commission’s Top Performer on Key Quality Measures® program has recognized 15 Kaiser Permanente medical facilities as being among the nation’s top-performing hospitals. The program spotlights exemplary performance on key quality measures, including heart attack, heart failure, surgery, and stroke.

See how our focus on innovation helps lead to safer, higher-quality care for our members

View awards, accolades, and innovations

An all-star team to help keep you healthy; world-class care when you get sick

When your caregivers are all connected, they can do more than treat illnesses. They can help keep you from getting sick in the first place. And if you do have a serious condition like diabetes or heart disease, you’re automatically enrolled in a disease management program – with personal coaching and a team to support you.   

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*Kaiser Permanente 2015 HEDIS® scores. Benchmarks provided by the National Committee for Quality Assurance (NCQA) Quality Compass® and represent all lines of business. Kaiser Permanente combined region scores were provided by the Kaiser Permanente Department of Care and Service Quality. The source for data contained in this publication is Quality Compass 2015 and is used with the permission of NCQA. Quality Compass 2015 includes certain CAHPS® data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass® and HEDIS® are registered trademarks of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality.

America’s Hospitals: Improving Quality and Safety, The Joint Commission’s Annual Report 2015,The Joint Commission.