How to get started
Once you’ve been assigned an exercise program, follow these simple steps:
Step 1
Open the email from Kaiser Permanente: Click or tap the link in the email to go to your program. If you’re using a computer, you’ll go directly to the MedBridge patient portal sign-in screen. If you’re using a mobile device, you may need to download the MedBridge GO app first.
Step 2
Sign in to the MedBridge patient portal: Use your kp.org account user ID and password to sign in. If you don’t remember them, click or tap “Forgot username?” or “Forgot password?”
Step 3
Start your physical therapy program: After reading the terms of use for the physical therapy portal, click or tap “Continue.” Then follow the instructions to watch helpful videos that show you how to do the exercises prescribed by your care team.