Protect yourself from fraud
Please be aware of Medicaid renewal scams. If you receive a phone call, text message, or email asking you to pay for Medicaid renewal, don’t send payment. This is a possible fraud attempt, and you should contact your state Medicaid office instead. Kaiser Permanente and your state Medicaid office won’t ask for payment when you’re renewing your Medicaid coverage.
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Renewing Your Medicaid Coverage

Important: Beginning January 1, 2027, federal law requires more frequent renewals and new rules for some adults to keep Medicaid coverage. For the latest updates on Georgia’s Medicaid changes, visit the Georgia Medicaid website.

Once or twice per year, the state will conduct a review to determine if you and/or your family members still meet Medicaid eligibility requirements. This review process is called renewal.

Here’s how it works:

  • Step 1: The Georgia Department of Human Services (DHS) will mail the renewal packet to your child/children several weeks before their renewal date. The packet will include forms for you to fill out.
  • Step 2: Please fill out, sign, and return the forms, along with any extra required information. All information must be completed by the deadline provided by DHS to avoid a break in coverage.

Your child/children will continue to have Medicaid benefits throughout this redetermination process.

If your child/children no longer qualify for Medicaid

You’ll have a limited amount of time to act to get other health coverage before your Special Enrollment Period ends. You should quickly see if you are eligible for financial assistance from the government by visiting healthcare.gov.

 

Losing health coverage such as Medicaid is considered a qualifying event that would trigger a Special Enrollment Period. You are eligible to enroll within 60 days of that event.

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Questions about Medicaid with Kaiser Permanente?

Call the Kaiser Permanente Medicaid Assistance Center at

1-800-770-5205 (toll free) or 711 (TTY), 

11 a.m. to 8 p.m., Monday through Friday.

Español: 1-800-770-5214

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