Sign out
Measuring quality
We participate in a number of independent reports on quality of care and service. This allows our members and the public to have reliable information about the quality of care we deliver at Kaiser Permanente in Georgia. It also provides a way to compare our performance to other Georgia health plans.
Regional quality performance
The National Committee for Quality Assurance (NCQA) is a private nonprofit organization that accredits and rates health care providers. The NCQA’s Health Insurance Plan Ratings are based on combined scores for health plans in Healthcare Effectiveness Data and Information Set®, commonly called HEDIS; the Consumer Assessment of Healthcare Providers and Systems®, or CAHPS; and NCQA Accreditation standards scores.
Hospital quality measures
Kaiser Permanente Georgia Plan Hospitals6
| Medical Center | Hospital Quality Measure |
| Children's Healthcare of Atlanta at Egleston |
|
| Northside Hospital |
|
| Piedmont Hospital |
|
These measurements are from The Joint Commission (TJC.) and the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) on Hospital Compare.
- Children’s Healthcare of Atlanta (PDF)
- Northside Hospital (PDF)
- Piedmont Hospital (PDF)
To find contact information for a specific hospital (as well as departments and services offered, hours of operation, and driving directions), visit Find doctors and locations.
1NCQA evaluated over 500 private health plans and ranked them based on clinical performance, member satisfaction, and NCQA Accreditation.
2Kaiser Foundation Health Plan of Georgia, Inc. received the highest numerical score among commercial health plans in the South Atlantic region (GA, NC, SC) in the proprietary J.D. Power and Associates 2011-2014 U.S. Member Health Plan StudiesSM, with the 2014 study based on more than 33,000 member responses, measuring eight plans in the South Atlantic Region (excludes Medicare and Medicaid). Proprietary study results are based on experiences and perceptions of members surveyed December 2012-January 2014.Your experiences may vary. Visit jdpower.com.
3Practice Greenhealth is a national membership organization for hospitals and health systems that is committed to environmentally responsible operations and care.
4The DiversityInc Top 50 is based on four key areas of diversity management:CEO Commitment, Human Capital, Corporate and Organizational Communications, and Supplier Diversity.
5HEDIS® is a registered trademark of the National Committee for Quality Assurance NCQA.
6Hospitals contracted by Kaiser Permanente that treat a high volume of Kaiser Permanente members and provide a broad base of inpatient and outpatient hospital services. Refer to the KPHP Evidence of Coverage (EOC) for additional information about access to care provided by Plan hospitals.
Reviewed by: Violeta Rabrenovich, MHA, CHIE
August, 2023
2Kaiser Foundation Health Plan of Georgia, Inc. received the highest numerical score among commercial health plans in the South Atlantic region (GA, NC, SC) in the proprietary J.D. Power and Associates 2011-2014 U.S. Member Health Plan StudiesSM, with the 2014 study based on more than 33,000 member responses, measuring eight plans in the South Atlantic Region (excludes Medicare and Medicaid). Proprietary study results are based on experiences and perceptions of members surveyed December 2012-January 2014.Your experiences may vary. Visit jdpower.com.
3Practice Greenhealth is a national membership organization for hospitals and health systems that is committed to environmentally responsible operations and care.
4The DiversityInc Top 50 is based on four key areas of diversity management:CEO Commitment, Human Capital, Corporate and Organizational Communications, and Supplier Diversity.
5HEDIS® is a registered trademark of the National Committee for Quality Assurance NCQA.
6Hospitals contracted by Kaiser Permanente that treat a high volume of Kaiser Permanente members and provide a broad base of inpatient and outpatient hospital services. Refer to the KPHP Evidence of Coverage (EOC) for additional information about access to care provided by Plan hospitals.
Reviewed by: Violeta Rabrenovich, MHA, CHIE
August, 2023