Discovery Plaza Medical and Administrative Offices

Discovery Plaza Medical and Administrative Offices

Medical Office Building
Kaiser Permanente facility
1200 Discovery Dr
Bakersfield, CA 93309

Hours

Monday through Friday, 8 a.m. to 5 p.m.

Saturday and Sunday, Closed

Phone Numbers

Advice/appointments/cancellations

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is not available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is not available

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.

These accessibility standards also apply to the following buildings:
3101 16th Street Bakersfield CA 93301
(What are accessibility standards ?)

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

Select or change a personal physician or get information about practitioners and services. Online at kp.org/chooseyourdoctor

Phone numbers

Information
  • 1-888-956-1616 (toll free)
Disability/Medical records/Medical correspondence.

Release of Information Department for Records and all information requests are virtual and can be made via kp.org/requestrecords or email: KernROIU@kp.org.

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Fax
  • 1-866-594-4807 (toll free)
Information
  • 661-852-3450

Location

3101 16th St, 2nd Floor, Ste 200
Bakersfield, CA 93301
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 661-852-3449

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)

1200 Discovery Dr
Bakersfield, CA 93309
Get directions

Departments and specialties

Advice Nurse, Allergy, Genetics, Laboratory, Obstetrics/Gynecology (Ob-Gyn), Pain Management, Physical Medicine, Radiology/Diagnostic Imaging, Specialty Referral Department, Telegenetics
3101 16th St
Bakersfield, CA 93301
Get directions

Services and amenities

Revenue Cycle

Skip map Map begins Use my location
Map ends

Resources

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
 
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

 

Driving directions

Located on the north side of Discovery Drive, between W. Commercenter Drive and Marella Way. Discovery Drive is one block north of California Avenue.

This page was last updated on: 04/28/23