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How Kaiser Permanente works

When you’re a Kaiser Permanente member, you get convenient, high-quality care designed to keep you healthy — and help you keep doing what you love. See what our coordinated teams and connected care model can do for you and your family.

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What is Kaiser Permanente?

We offer care and coverage together to support your total health — and simplify your entire health care experience. See how it works, why it makes us different, and how it can benefit you.

Find Kaiser Permanente high-quality care where you need it

Physicians and medical professionals

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Medical centers and offices

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Award-winning care

Badge for U.S. News & World Report high performing maternity hospitals in 2025 and 2024

Best Hospitals for Maternity Care

Both Kaiser Permanente Sunnyside Medical Center and Kaiser Permanente Westside Medical Center have been named Best Hospital for Maternity Care by U.S. News and World Report in 2025.

Badge for Healthgrades America's 50 best cardiac surgery in 2024

Excellence in cardiac care

Kaiser Permanente Sunnyside Medical Center is the only hospital in Oregon and Washington to be awarded America’s 50 Best for Cardiac Surgery 10 years in a row (2015-2024).

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High-quality care

Kaiser Permanente Northwest Commercial health plans are highest rated in Oregon and SW Washington for 2025 according to National Committee for Quality Assurance (NCQA).1

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Pharmacy services made easy


You’ve got many convenient ways to fill and manage your prescriptions — when and where it works best for you.

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Learn the basics of health care

Health care doesn’t have to be complicated. We’re here to help you make the health care choices that are right for you — from choosing your health plan to knowing how to get the most out of it. Get answers to your questions, become a smarter health care consumer, and see what it’s like to be a Kaiser Permanente member.

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How health insurance works

Deductibles. Copays. How to get the care you need. There’s a lot to consider when choosing — and using — a health plan. Learning these basics can help make it a little easier.

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HMO vs. PPO plans: what's the difference?

Find out which plan type fits best with your health care needs and budget.

5 health care terms to know

5 health care terms to know

Understanding the basics can help you manage your costs — and avoid surprises.

Footnote

NCQA’s Private Health Insurance Plan Ratings 2025–2026, National Committee for Quality Assurance, 2025: Kaiser Foundation Health Plan of the Northwest (rated 4.5 out of 5)