Scheduled phone visits

Save yourself a trip for minor conditions or follow-up care.

Hours Appointment times vary.
 Now offering extended hours, including evenings and Saturdays.
Upfront cost

for Kaiser Permanente members

No additional cost for most health plans

 

 HSA-qualified high deductible health plan (HDHP) members must meet your deductible first before e-visits, phone and video visits are provided at no cost.
How to get care
   

When should I use scheduled phone visits?

Use this for

Services:

  • Care with a primary care clinician 
  • Specialty care visits and referrals 
  • Follow-up care 
  • Prescription refills 
  • Follow up care with a Kaiser Permanente mental health care clinician*

*See Mental Health Services for more scheduling information.
Don’t use this for
  • Emergency care 
  • Urgent care