Chat with KP
Chat online with member services or a clinician, pharmacist, financial counselor, or a mental health specialist.
Average wait time |
Varies by region of care |
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Hours | Varies by region of care | |
Upfront cost | for Kaiser Permanente members No cost share for most plans for non-members Varies by region of care |
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When should I use chat with KP?
Use this for
- Advice on medical care
- Help for new members
- Prescription information and refills
- Specialty care referral information
Don’t use this for
- Emergency care
- Urgent care