Messaging your doctor

Message your doctor’s office with nonurgent questions anytime.

Average response time	Within 2 to 3 business days
Hours	Message 24/7
Upfront cost	for KP members No additional cost share

When should I use messaging my doctor?

Use this for

Non-urgent medical advice
Follow-up questions

Don’t use this for

Emergency care
Urgent care

Send a message to your doctor

if ( !window.CQ_Analytics ) { window.CQ_Analytics = {}; } if ( !CQ_Analytics.TestTarget ) { CQ_Analytics.TestTarget = {}; } CQ_Analytics.TestTarget.clientCode = 'kaiser'; CQ_Analytics.TestTarget.currentPagePath = '\/content\/kporg\/en\/oregon\u002Dwashington\/get\u002Dcare\/email'; (function() { window.ContextHub = window.ContextHub || {}; /* setting paths */ ContextHub.Paths = ContextHub.Paths || {}; ContextHub.Paths.CONTEXTHUB_PATH = "/etc/cloudsettings/default/contexthub"; ContextHub.Paths.RESOURCE_PATH = "\/content\/kporg\/en\/oregon\u002Dwashington\/get\u002Dcare\/email\/_jcr_content\/contexthub"; ContextHub.Paths.SEGMENTATION_PATH = "\/etc\/segmentation\/contexthub"; ContextHub.Paths.CQ_CONTEXT_PATH = ""; /* setting initial constants */ ContextHub.Constants = ContextHub.Constants || {}; ContextHub.Constants.ANONYMOUS_HOME = "/home/users/f/fYCauBjHIJ3GnjeSzcUd"; ContextHub.Constants.MODE = "no-ui"; }());

Benefits

Benefits & coverage

Cost estimates

Need help with benefits?

Appointments & Care

Appointments

Care options

Doctors & locations

Care while traveling

Need help getting care?

Records

Frequently used records

Other records

Managing your records

Need help with records & forms?

Pharmacy

Refilling medications

Managing medications

Need help with medications?

Billing

Billing & payments

Claims & costs

Need help with billing?

Health & Wellness

Ways to stay healthy

Resource directories

Topics of special interest

Prevention

Additional resources

Messaging your doctor

When should I use messaging my doctor?