Messaging your doctor

Message your doctor’s office with nonurgent questions anytime.

Average response time	Within 2 to 3 business days
Hours	Message 24/7
Upfront cost	for Kaiser Permanente members No additional cost share

When should I use messaging my doctor?

Use this for

Non-urgent medical advice
Follow-up questions

Don’t use this for

Emergency care
Urgent care

Send a message to your doctor

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Messaging your doctor

When should I use messaging my doctor?