West Salem Medical Office

West Salem Medical Office
Medical Office Building
Kaiser Permanente facility
1160 Wallace Road NW
Salem, OR 97304
503-361-5400

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Information (Salem)

  • 503-361-5400 (.)
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
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Pharmacy services

Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

No same day refills, please allow 72 hours for refills

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1160 Wallace Road NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.

Phone numbers

Mail Delivery
  • 1-800-548-9809 (toll free)
West Salem Pharmacy
  • 1-866-525-0583 (toll free)
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Departments and specialties

Audiology

Location

1160 Wallace Road NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 503-361-5400 (.)
Laboratory

Location

1160 Wallace Road NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.
Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

No same day refills, please allow 72 hours for refills

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1160 Wallace Road NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.

Phone numbers

Mail Delivery
  • 1-800-548-9809 (toll free)
West Salem Pharmacy
  • 1-866-525-0583 (toll free)
Primary Care

Location

1160 Wallace Road NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Advice (24 hours a day, seven days a week)
  • 1-800-813-2000 (toll free)
  • 503-361-5400 (.)
Appointments (Monday through Friday, 7 a.m. to 6 p.m.)
  • 1-800-813-2000 (toll free)
  • 503-361-5400 (.)
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Services and amenities

Membership Services

Location

1160 Wallace Road NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 6 p.m.

Phone numbers

All other areas
  • 1-800-813-2000 (toll free)
Information
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Language interpretation services
  • 1-800-324-8010 (toll free)
Portland area
  • 503-813-2000 (.)
New Members Only/Prescription Transfer

Location

1160 Wallace Road NW
Salem, OR 97304
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.

Phone numbers

New member pharmacy services
  • 1-888-572-7231 (toll free)
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To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: (503) 813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY). 

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical BoardExternal Link at (971) 673-2700 or the Washington State Department of HealthExternal Link at (360) 236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

This page was last updated on:

03/13/18