Orchards Medical Office

Related links
Advice/Information
- 1-800-813-2000 (toll free)
TTY
- 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
- Pharmacy services
- No emergency services
- No urgent care services
- No after-hours services
About this facility

This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards ?)
Pharmacy services
Most members get a 3-month supply of medication for the price of 2. Orders normally arrive in 3-4 days and you can opt in to receive text or email shipping notifications.
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .
Members can refill online or by using our mail order services at kp.org/rxrefill .
Hours
- Monday through Friday, 8 a.m. to 6 p.m.
Phone numbers
1. Mail Order Pharmacy
- 1-800-548-9809 (toll free)
2. Orchards Pharmacy
- 1-866-525-0582 (toll free)
3. TTY
- 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
4. Lanugage Line
- 1-866-636-6981 (toll free)
Departments and specialties
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Advice
- 360-944-2780
Appointments
- 1-855-238-5631 (toll free)
Phone numbers
Appointments
- 1-800-813-2000 (toll free)
Messages
- 360-992-4167
Hours
- Monday through Friday, 8 a.m. to 6 p.m.
Hours
- Monday through Friday, 7:30 a.m. to 6 p.m.
Phone numbers
Information
- 360-944-4894
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Advice
- 503-571-7211
Appointment / Cancellation / Information
- 1-844-364-4807 (toll free)
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Hours
- Monday through Friday, 7:30 a.m. to 5:30 p.m.
Phone numbers
Oregon (Portland area)
- 503-571-4910
Oregon (Salem area)
- 503-763-3654
Return appointments
- 360-944-4880
Washington
- 360-619-4260
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Appointments
- 503-331-6131
Most members get a 3-month supply of medication for the price of 2. Orders normally arrive in 3-4 days and you can opt in to receive text or email shipping notifications.
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .
Members can refill online or by using our mail order services at kp.org/rxrefill .
Hours
- Monday through Friday, 8 a.m. to 6 p.m.
Phone numbers
1. Mail Order Pharmacy
- 1-800-548-9809 (toll free)
2. Orchards Pharmacy
- 1-866-525-0582 (toll free)
3. TTY
- 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
4. Lanugage Line
- 1-866-636-6981 (toll free)
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Advice (24 hours a day, seven days a week)
- 1-800-813-2000 (toll free)
- 503-813-2000
Appointments (Monday through Friday, 7 a.m. to 6 p.m.)
- 1-800-813-2000 (toll free)
- 503-813-2000
Phone numbers
Appointments/messages
- 360-944-4817
Hours
- Monday through Friday, 8:15 a.m. to 4:45 p.m.
Phone numbers
Appointments
- 503-571-5367
Contact Lenses and Optical Center
Hours: Monday through Friday, 8 a.m. to 6 p.m., Closed Federal Holidays
Optometry appointments
Hours: Monday through Friday, 7 a.m. to 6 p.m., Closed Federal Holidays
Phone numbers
Contact lenses
- 360-944-4934
Optical Center
- 360-944-4931
Optometry appointments
- 1-800-813-2000 (toll free)
Services and amenities
Phone numbers
Information
- 1-800-324-8010 (toll free)
- 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
All other areas
- 1-800-813-2000 (toll free)
Information TTY
- 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Language interpretation services
- 1-800-324-8010 (toll free)
Portland area
- 503-813-2000
Hours
- Monday through Friday, 8 a.m. to 5:30 p.m.
Phone numbers
New member pharmacy services
- 1-888-572-7231 (toll free)
To find:
- a provider’s office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Learn more about provider selection criteria and tiered network criteria.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).
Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).
- Portland: (503) 813-2000
- All other areas: 1-800-813-2000 (toll free) or 711 (TTY).
For language interpretation services: 1-800-324-8010 (toll free).
For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical Board at (971) 673-2700 or the Washington State Department of Health at (360) 236-4700.
Referrals to affiliated community physicians/providers in Oregon and Washington
Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.
If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.
Referrals to affiliated community dentists in Oregon and Washington
Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.
If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.
If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.
03/13/18