Kaiser Permanente Westside Medical Center

Kaiser Permanente Westside Medical Center
Hospital
Kaiser Permanente facility
2875 NE Stucki Avenue
Hillsboro, OR 97124
503-813-2000

Resources

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Appointments/Cancellations/Information

  • 503-813-2000

Main Phone

  • 971-310-1000
Available services
  • Emergency service
  • Pharmacy services
Unavailable services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards ?)

Whether you are having a baby, hospitalized for a medical condition, or need emergency care, Kaiser Permanente Westside Medical Center puts you and your health at the heart of everything we do. We offer many services and amenities available to you and your visitors:

  • Emergency Care: open 24 hours, 7 days (open to everyone, even if you are not a Kaiser Permanente member)
  • More than 120 private in-patient rooms
  • Medical and surgical hospital care for adults
  • Labor and Delivery services
  • Center of Excellence for Hip and Knee Joint replacement program, certified by The Joint CommissionExternal Link


Hours:

Visiting hours: 8:00 a.m. to 5:00 p.m.

Driving directions

Westside Medical Center is located in Hillsboro, OR. Parking is free. We recommend using the driving directions below. Electronic map programs do not lead to the correct location at this time.

Traveling west on Highway 26

  • Take exit 64 for 185th Avenue and turn left on 185th Avenue.
  • Turn right on Evergreen Parkway.
  • Pass Stucki Avenue and take the next left onto 194th Terrace.
  • Enter the parking structure on the left side of 194th Terrace.
  • After you park, look for the main entrance rotunda.

Traveling east on Highway 26

  • Take exit 64 for 185th Avenue exit.Keep right at the fork, follow signs for Hillsboro/Beaverton and merge onto NW 185th Avenue.
  • Turn right on Evergreen Parkway.
  • Pass Stucki Avenue and take the next left onto 194th Terrace.
  • Enter the parking structure on the left side of 194th Terrace.
  • After you park, look for the main entrance rotunda.


Emergency care

Emergency
Our new emergency department serves everyone in the community.

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

7 days a week
  • open 24 hours

Phone numbers

Information
  • 971-310-1000
Show less

Pharmacy services

Pharmacy - Westside Medical Center Outpatient
Join the millions of Kaiser Permanente members who save time and money by ordering new and refill prescriptions by mail on kp.org or via our mobile app.

Most members get a 3-month supply of medication for the price of 2. Orders normally arrive in 3-4 days and you can opt in to receive text or email shipping notifications.

Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

Holidays from 9:00 a.m. to 6:00 p.m.
  • Monday through Friday, 8 a.m. to 7 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.

Phone numbers

1. Mail Order Pharmacy
  • 1-800-548-9809 (toll free)
2. Westside Medical Center Outpatient Pharmacy
  • Monday through Friday, 8 a.m. to 6 p.m.
    Saturday and Sunday, 9 a.m. to 6 p.m.
  • 1-866-280-0511 (toll free)
3. TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
4. Language Line
  • 1-866-636-6981 (toll free)
Show less

Departments and specialties

Anesthesiology

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Phone numbers

Information
  • 971-310-4800
Audiology
by referral only

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 4:45 p.m.

Phone numbers

Appointments
  • 1-855-512-5983 (toll free)
  • 503-331-3060
Cardiology
Echo
  • Monday through Friday, 8:00 a.m. to 4:15 p.m

Monitors

  • Monday through Friday, 8:30 a.m. to 4:00 p.m.

Treadmill

  • Monday through Friday, 8:30 a.m. to 3:30 p.m.

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.
Continuning Care

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.
Emergency
Our new emergency department serves everyone in the community.

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

7 days a week
  • open 24 hours

Phone numbers

Information
  • 971-310-1000
Emergency Psychiatric Services

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • open 24 hours

Phone numbers

All other areas
  • 1-866-453-3932 (toll free)
Portland Area
  • 503-331-6425
Foot Care

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8 a.m. to 3:30 p.m.

Phone numbers

Information
  • 971-310-3240
Gastroenterology (GI)

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5 p.m.

Phone numbers

Advice/Appointments/Information
  • 503-331-6170
General Surgery

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 7:45 a.m. to 5:15 p.m.

Phone numbers

Appointments/Information
  • 971-310-3935
Genetics

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Phone numbers

Information
  • 503-331-6593
Imaging Services
For results, contact your physician.

Departments:
  • X-ray, Fluoroscopy
  • CT Scan
  • Mammography
  • MRI
  • Ultrasound
  • Nuclear Medicine

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Phone numbers

Fluoroscopy, CT Scan, Mammography, Ultrasound, Nuclear Medicine Appointments
  • 1-888-810-7499 (toll free)
MRI Appointments
  • 503-571-2685
TTY
  • 711 (TTY for the hearing/speech impaired)
Infectious Disease

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Wednesday, 8:30 a.m. to 5 p.m.
Laboratory
Call requesting practitioner for test results or check lab results online at kp.org .

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday, 8 a.m. to 6 p.m.
  • Sunday, 8 a.m. to 1 p.m. and 2 to 6 p.m.

Phone numbers

Appointments/Information
  • 971-310-3160
Nephrology

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice
  • 503-786-1158
Appointments
  • 1-855-238-5631 (toll free)
TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Neurology

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 7:40 a.m. to 4:40 p.m.

Phone numbers

Advice
  • 503-571-7200
Appointments/Information
  • 1-844-364-4807 (toll free)
Neurosurgery

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

(first appointment 9:30 a.m.; last appointment 4:00 p.m.)
  • Monday through Friday, 7:30 a.m. to 5 p.m.
Obsterics/Gynecology (Ob/Gyn)

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments / Cancellations / Information / Messages
  • 503-813-2000
Oncology

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.
Orthopedics/Cast Room/Fracture Clinic

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5 p.m.

Phone numbers

Appointments/Information
  • 971-310-3240
Otolaryngology HNS (Head and Neck Surgery)

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 4:45 p.m.

Phone numbers

Advice
  • 971-310-2840
Appointments
  • 1-855-512-5983 (toll free)
  • 503-331-3060
Palliative Care/ Hospice

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Phone numbers

Appointments
  • 971-310-1000
Pharmacy - Westside Medical Center Outpatient
Join the millions of Kaiser Permanente members who save time and money by ordering new and refill prescriptions by mail on kp.org or via our mobile app.

Most members get a 3-month supply of medication for the price of 2. Orders normally arrive in 3-4 days and you can opt in to receive text or email shipping notifications.

Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

Holidays from 9:00 a.m. to 6:00 p.m.
  • Monday through Friday, 8 a.m. to 7 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.

Phone numbers

1. Mail Order Pharmacy
  • 1-800-548-9809 (toll free)
2. Westside Medical Center Outpatient Pharmacy
  • Monday through Friday, 8 a.m. to 6 p.m.
    Saturday and Sunday, 9 a.m. to 6 p.m.
  • 1-866-280-0511 (toll free)
3. TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
4. Language Line
  • 1-866-636-6981 (toll free)
Plastic Surgery

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.
Podiatry

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Appointments/Information
  • 971-310-3240
Pre-Op Clinic

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Appointments/Information
  • 971-310-3935
Pulmonology

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8 a.m. to 3:30 p.m.
Sleep

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 3:45 p.m.
Social Services

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Phone numbers

Information
  • 971-310-4750
Urology

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5 p.m.
Vascular Surgery - Access Team

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8 a.m. to 10 p.m.

Phone numbers

Appointments
  • 971-310-4385
Wound Ostomy

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Tuesday and Friday, 8 a.m. to 1 p.m.
Show less

Services and amenities

Chaplain
A non-denominational chaplain is available 24 hours a day to offer spiritual, religious, and emotional support to you and your family. The chaplain also is able to refer you to a representative of your faith. To request a visit by the chaplain or to request a referral, call 971-310-4184 or ask your nurse.

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions
Gift shop
Our gift shop is on the first floor near the main entrance. Offerings include flowers, cards, candy, jewelry, seasonal gifts and more. Volunteers staff the shop, which is open 9:00 a.m. to 5:00 p.m. Monday through Friday. The shop is closed on Saturday and Sunday and public holidays. Hours may vary according the availability of the volunteers who staff it.

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions
Interpretation Services

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Phone numbers

Information
  • 1-800-324-8010 (toll free)
Membership Services
Membership Services representative(s) available at this location.

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

All other areas
  • 1-800-813-2000 (toll free)
Information TTY
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Language interpretation services
  • 1-800-324-8010 (toll free)
Medicare members
  • 1-877-221-8221 (toll free)
Portland area
  • 503-813-2000
New Members Only / Prescription Transfer
If you are a new member who needs to transfer prescriptions from a non Kaiser Permanente pharmacy to a Kaiser Permanente pharmacy, please contact our new member pharmacy services department. Please call as soon as possible to get this process started. Or complete and fax to our office the New Member Pharmacy Services form.

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Hours

  • Monday, 8 a.m. to 5:30 p.m.
  • Tuesday through Friday, 9 a.m. to 5 p.m.

Phone numbers

New member pharmacy services
  • 1-888-572-7231 (toll free)
Patient meals
Food is vital to recovery and healing. Our executive chef and Food and Nutrition staff strive to make each meal as tasty and enjoyable as possible while respecting your dietary restrictions. Breakfast, lunch and dinner are cooked fresh in our on-site kitchen. You will find a menu in your room. Vegetarian choices are always available, as well as gluten-free, low-sodium and many other choices for patients with special food needs.

Order by phone directly from your room between 7:00 a.m. and 7:00 p.m. Meals are typically delivered within 20 to 40 minutes. Your family and visitors may enjoy similarly delicious food and beverages in our hospital cafeteria.

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions
Prayer/meditation room
The hospital has a quiet, non-denominational prayer/meditation room with reading material available to you and your visitors

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions
Security
The hospital's uniformed Security Services can help with:
  • Jump-start a dead battery in a vehicle
  • Report lost or found items
  • Report crimes or suspicious behavior
  • Get transportation between buildings on the Kaiser Permanente Sunnyside Medical Center campus

You can reach Security Services 24 hours a day at 503-571-4444

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions
Smoke-free
For your health, the health of other patients, and the health of our staff, Kaiser Permanente Westside Medical Center is a smoke-free facility. Smoking is not permitted anywhere on the medical center campus, including in the hospital and parking structure. If you are a smoker, please talk to your doctor about quitting or getting nicotine patches to use during your stay.

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions
Volunteer Services

volunteerKWMC@kp.org

Location

2875 NE Stucki Avenue
Hillsboro, OR 97124
Get directions

Phone numbers

Information
  • 971-310-3135
Show less

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: (503) 813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY). 

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical BoardExternal Link at (971) 673-2700 or the Washington State Department of HealthExternal Link at (360) 236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

Westside Medical Center is located in Hillsboro, OR. Parking is free. We recommend using the driving directions below. Electronic map programs do not lead to the correct location at this time.

Traveling west on Highway 26
  • Take exit 64 for 185th Avenue and turn left on 185th Avenue
  • Turn right on Evergreen Parkway
  • Pass Stucki Avenue and take the next left onto 194th Terrace
  • Enter the parking structure on the left side of 194th Terrace
  • After you park, look for the main entrance rotunda
Traveling east on Highway 26
  • Take exit 64 for 185th Avenue exit
  • Keep right at the fork, follow signs for Hillsboro/Beaverton and merge onto NW 185th Avenue
  • Turn right on Evergreen Parkway
  • Pass Stucki Avenue and take the next left onto 194th Terrace
  • Enter the parking structure on the left side of 194th Terrace
  • After you park, look for the main entrance rotunda
This page was last updated on:

09/18/18