Interstate Medical Office South

Interstate Medical Office South
Medical Office Building
Kaiser Permanente facility
3500 North Interstate Ave.
Portland, OR 97227
503-285-9321

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Information

  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
  • 503-285-9321 (.)
Available services
  • Urgent care services
Unavailable services
  • No emergency services
  • No after-hours services
  • No pharmacy services
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment] accessibility standards.
(What are accessibility standards ?)

Urgent Care Hours:
  • Monday through Friday, 1:00 p.m. to 10:00 p.m.
  • Weekends and holidays, 9:00 a.m. to 6:00 p.m.
Urgent Care is available on a walk-in basis - no appointments are necessary. Please call the Advice Nurse at 1-800-813-2000 (toll free) if you have questions about where to get care.

Urgent care

Urgent Care
This facility does NOT provide 24-hour emergency services.

Weekday evenings and weekend hours:
  • Monday through Friday, 1 p.m. to 10 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.
  • Holidays, 9 a.m. to 6 p.m.
by urgent care

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Hours of operation and advice nurse (All areas)
  • 1-800-813-2000 (toll free)
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Departments and specialties

Ambulatory/Day Surgery

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Information
  • 503-331-6127 (.)
Emergency Psychiatric Services (24 hours)
See Sunnyside Medical Office.

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

All other areas
  • 1-866-453-3932 (toll free)
Portland area
  • 503-331-6425 (.)
Endocrinology
by referral only

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Advice/messages
  • 503-331-6062 (.)
Appointments
  • 1-855-238-5631 (toll free)
Imaging Services
For results, contact your physician.

Departments:
  • X-ray, Fluoroscopy
  • Bone Density (DEXA)
  • CT Scan
  • Mammography
  • Ultrasound
  • Nuclear Medicine

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Fluoroscopy, Bone Density, CT Scan, Mammography, Nuclear Medicine Appointments
  • 1-888-810-7499 (toll free)
TTY
  • 711 (TTY for the hearing/speech impaired)
Ultrasound Appointments
  • 503-331-6193 (.)
Infusion Center

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Information
  • 503-331-6118 (.)
Laboratory
Call requesting practitioner for test results or check lab results online at kp.org .

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 10 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.

Phone numbers

Information
  • 503-331-6140 (.)
Medical Advice
For medical advice 8 a.m. to 5 p.m. Monday through Friday, call the specialty department.
Call the after-hours urgent advice nurse after 5 p.m., weekends, and holidays.

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours urgent advice nurse (All other areas)
  • 1-800-813-2000 (toll free)
After-hours urgent advice nurse (Portland area)
  • 503-813-2000 (.)
Minor Injury Clinic
No appointment is needed

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Advice
  • 503-813-2000 (.)
Occupational Health

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Advice/appointments (All other areas)
  • 1-888-414-3531 (toll free)
Advice/appointments (Portland area)
  • 503-571-3366 (Portland area) (.)
Orthopedics/Cast Room/Fracture Clinic

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Advice
  • 503-203-2140 (.)
Appointments
  • 503-281-2056 (.)
Vancouver area
  • 360-256-0556 (.)
Pain Management Clinic

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Appointments
  • 503-331-6131 (.)
Pediatric Lactation Program

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions
Pharmacy
Served by Interstate Medical Office East Main Pharmacy

Hours:
  • Monday through Friday, 8 a.m. to 11 p.m.
  • Saturday, Sunday and Holidays open 9 a.m. to 6 p.m.

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

East Interstate Pharmacy
  • 1-866-279-6122 (toll free)
Mail delivery
  • 1-800-548-9809 (toll free)
Physiatry

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Appointments
  • 503-331-6131 (.)
Primary Care

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Advice (24 hours a day, seven days a week)
  • 1-800-813-2000 (toll free)
  • 503-813-2000 (.)
Appointments (Monday through Friday, 7 a.m. to 6 p.m.)
  • 1-800-513-2000 (TTY for the hearing/speech impaired)
  • 503-813-2000 (.)
Pulmonary Function Laboratory
by referral only

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Appointments
  • 503-571-3793 (.)
  • 503-571-4775 (.)
Pulmonology

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Advice
  • 503-571-2727 (.)
New appointment referrals
  • 503-571-3161 (.)
Urgent Care
This facility does NOT provide 24-hour emergency services.

Weekday evenings and weekend hours:
  • Monday through Friday, 1 p.m. to 10 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.
  • Holidays, 9 a.m. to 6 p.m.
by urgent care

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Hours of operation and advice nurse (All areas)
  • 1-800-813-2000 (toll free)
Wound Clinic (chronic)

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Appointments/messages
  • 503-499-5714 (.)
Show less

Services and amenities

Interpretation Services

Phone numbers

For the hearing/speech impaired
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Information
  • 1-800-324-8010 (toll free)
Membership Services
Monday through Friday, 8 a.m. to 6 p.m.

Location

3500 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 8 a.m. to 6 p.m.

Phone numbers

All other areas
  • 1-800-813-2000 (toll free)
Information
  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
Language Interpretation Services
  • 1-800-324-8010 (toll free)
Medicare members
  • 1-877-221-8221 (toll free)
Portland area
  • 503-813-2000 (.)
New Members Only/Prescription Transfer
If you are a new member who needs to transfer prescriptions from a non-Kaiser Permanente pharmacy, please contact our new member pharmacy services department. Please call as soon as possible to get this process started. Or complete and fax to our office the New Member Pharmacy Services form .

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.

Phone numbers

Information
  • 1-888-572-7231 (toll free)
Show less

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: (503) 813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY). 

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical BoardExternal Link at (971) 673-2700 or the Washington State Department of HealthExternal Link at (360) 236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.