Interstate Medical Office Central

Interstate Medical Office Central
Medical Office Building
Kaiser Permanente facility
3600 North Interstate Ave.
Portland, OR 97227
1-800-813-2000 (toll free)

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  • Monday through Friday, 8 a.m. to 5 p.m.
check for department specific hours

Appointments

  • 1-800-813-2000 (toll free)

Information

  • 1-800-735-2900 (toll-free TTY for the hearing/speech impaired)
  • 503-285-9321 (.)
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, E, T
This facility fulfills limited accessibility standards.
(What are accessibility standards ?)

Pharmacy services

Oncology Pharmacy

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Oncology Pharmacy Services
  • 1-888-806-0086 (toll free)
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Departments and specialties

Dermatology
by referral only

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Advice/appointments/messages
  • 1-855-512-5983 (toll free)
  • 503-331-3060 (.)
After-hours cancellations (All other areas)
  • 1-800-813-2000 (toll free)
After-hours cancellations (Portland area)
  • 503-813-2000 (.)
Endocrinology

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Advice/Messages
  • 503-331-6026 (.)
Appointments
  • 1-855-238-5631 (toll free)
Hearing Aid Center

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 1-855-512-5983 (toll free)
  • 503-331-3060 (.)
Hematology/Oncology
by referral only

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Advice
  • 503-331-6510 (.)
Central Interstate chemotherapy
  • 503-332-6520 (.)
Central Interstate office
  • 503-331-6520 (.)
Longview area appointments
  • 360-636-6290 (.)
Salem area appointments
  • 503-316-2322 (.)
Vancouver area appointments
  • 360-256-0556 (.)
Hepatology
by referral only

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Advice/appointments
  • 503-331-6170 (.)
Laboratory
Call requesting practitioner for test results or check lab results online at kp.org .

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5:30 p.m.

Phone numbers

  • 503-331-6580 (.)
Magnetic Resonance Imaging (MRI)
For results, contact your physician.

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

MRI Appointments
  • 503-280-4305 (.)
TTY
  • 711 (TTY for the hearing/speech impaired)
Medical Advice
For medical advice 8 a.m. to 5 p.m. Monday through Friday, call the specialty department.

Call the after-hours urgent advice nurse after 5 p.m., weekends, and holidays.

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

After-hours urgent advice nurse (All other areas)
  • 1-800-813-2000 (toll free)
After-hours urgent advice nurse (Portland area)
  • 503-813-2000 (.)
Occupational Therapy/Physical Therapy
The following phone numbers are for the Regional Appointment Center
by referral only

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Oregon (Portland area)
  • 503-571-4910 (.)
Oregon (Salem area)
  • 503-763-3654 (.)
Return appointments
  • 503-331-3080 (.)
Washingon
  • 360-619-4260 (.)
Oncology Pharmacy

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Oncology Pharmacy Services
  • 1-888-806-0086 (toll free)
Ophthalmology

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m.

Phone numbers

Appointments
  • 1-800-813-2000 (toll free)
  • 503-813-2000 (.)
Optometry

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m.

Phone numbers

Appointments
  • 1-800-813-2000 (toll free)
  • 503-813-2000 (.)
Pharmacy information
Served by Interstate Medical Office East Main Pharmacy.

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Mail delivery
  • 1-800-548-9809 (toll free)
Physiatry/Physical Medicine and Rehabilitation
Neck and Back Clinic, EMG
by referral only

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Advice/appointments/messages
  • 503-331-3070 (.)
After-hours cancellations (All other areas)
  • 1-800-513-2000 (toll free)
After-hours cancellations (Portland area)
  • 503-813-2000 (.)
Social Services

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Advice/appointments
  • 503-331-3038 (.)
Speech Pathology
by referral only

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Appointments
  • 503-571-5367 (.)
Temporomandibular Disease (TMD)

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

After-hours cancellations (All other areas)
  • 1-800-813-2000 (toll free)
After-hours cancellations (Portland area)
  • 503-813-2000 (.)
Appointments
  • 1-855-512-5983 (toll free)
  • 503-331-3060 (.)
Vision Essentials by Kaiser Permanente
We offer a complete range of optical services, including a large selection of quality frames at competitive prices, contact lenses, routine eye exams, low-vision services, and industrial safety eyewear.

Content Lenses
Hours: Monday through Friday, 8 a.m. to 6 p.m.

Ophthalmology
Hours: Monday through Friday, 8:30 a.m. to 4:30 p.m.

Optical Center
Hours: Monday through Friday, 8 a.m. to 6 p.m.

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Contact Lenses
  • 503-249-3449 (.)
Ophthalmology advice/appointments
  • 503-813-2000 (.)
Optical Center
  • 503-249-3429 (.)
Optometry appointments
  • 503-813-2000 (.)
Show less

Services and amenities

Cancer Counseling Center

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Appointments
  • 503-331-6550 (.)
Clinical Research Support Services-Center for Health Research

Phone numbers

Information
  • 503-249-3315 (.)
Interpretation Services

Phone numbers

Information
  • 1-800-324-8010 (.)
  • 1-800-735-2900 (.)
Membership Services
Hours: Monday through Friday, 8 a.m. to 6 p.m.
You may also visit Membership Services at most primary care medical offices and at Kaiser Sunnyside Medical Center.

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 8 a.m. to 6 p.m.

Phone numbers

All other areas
  • 1-800-813-2000 (.)
For the hearing/speech impaired
  • 1-800-735-2900 (.)
Language interpretation services
  • 1-800-324-8010 (.)
Medicare members
  • 1-877-221-8221 (toll free) Medicare members can call Membership Services from 8 a.m. to
    8 p.m., seven days a week.
Portland area
  • 503-813-2000 (.)
New Members Only/Prescription Transfer
If you are a new member who needs to transfer prescriptions from a non Kaiser Permanente pharmacy to a Kaiser Permanente pharmacy, please contact our new member pharmacy services department. Please call as soon as possible to get this process started. Or complete and fax to our office the New Member Pharmacy Services form .

Hours

  • Monday through Friday, 8 a.m. to 5:30 p.m.

Phone numbers

New member pharmacy services
  • 1-888-572-7231 (.)
Volunteer Services

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Phone numbers

Information
  • 503-249-5281 (.)
Workers Compensation Claims

Location

3600 North Interstate Ave.
Portland, OR 97227
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 1-888-238-1255 (toll free)
Inquiries/claims/billing
  • 503-721-3849 (.)
Occupational Health Service Center (All other areas)
  • 1-888-414-3531 (toll free)
Occupational Health Service Center (Portland area)
  • 503-571-3366 (Portland area) (.)
X-ray records (For loan of films)
  • 503-571-8451 (.)
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To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-813-2000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers and services may change. For the most up-to-date information, please contact Member Services at 1-800-813-2000. Information about practitioners is provided to us by the practitioners or is obtained as part of the credentialing process.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Learn more about provider selection criteria and tiered network criteria.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Help in your language: Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800-324-8010 (toll free), or 1-800-813-2000 (toll free), or 711 (TTY).

Questions? Please call Membership Services from 8 a.m. to 6 p.m., 7 days a week (except major holidays).

  • Portland: (503) 813-2000
  • All other areas: 1-800-813-2000 (toll free) or 711 (TTY). 

For language interpretation services: 1-800-324-8010 (toll free).

For specific license information, including malpractice history and disciplinary actions, you can call the Oregon Medical BoardExternal Link at (971) 673-2700 or the Washington State Department of HealthExternal Link at (360) 236-4700.

Referrals to affiliated community physicians/providers in Oregon and Washington

Affiliated community physicians/providers are not part of the Northwest Permanente Medical Group (NWPMG). They are physicians/providers credentialed by Kaiser Foundation Health Plan of the Northwest and/or who have a contract with the NWPMG.

If your NWPMG physician decides that you require covered services not available internally from an NWPMG physician, he or she may refer you to an affiliated community physician/provider. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community physician/provider.

Referrals to affiliated community dentists in Oregon and Washington

Affiliated community dentists are not part of Permanente Dental Associates (PDA). They are dentists credentialed by PDA for Kaiser Foundation Health Plan of the Northwest, and they have a contract with PDA.

If your PDA dentist decides that you require covered services not available internally from a PDA dentist, he or she may refer you to an affiliated community dentist. You must have a written, authorized referral from Kaiser Permanente in order to receive a covered service from an affiliated community dentist.

If you would like to report an error in provider or facility information, call Member Services at 1-800-813-2000 or contact the web manager.

This page was last updated on:

09/28/15