Find the Northern California Member Services
location that is closest to you. Services are also available via KP.org
and the Member Services Contact Center at 1-800-464-4000
.
Hours of Operation: 9:00 a.m. to 4:30 p.m.
Monday through Friday
Closes at 3 p.m. on the 3rd Thursday of the month
Facility | Address |
Antioch Medical Center | 4501 Sand Creek Road, 4th Floor-Room 4S2, Antioch, CA 94531 |
Dublin Medical Offices and Cancer Center | 3100 Dublin Boulevard, 1st Floor-Room 115, Dublin, CA 94568 |
Fremont Medical Center | 39400 Paseo Padre Parkway, 1st Floor-Room 143, Fremont, CA 94538 |
Fresno Medical Center | 7300 N. Fresno Street, Sequoia Building, 1st Floor-Room S10, Fresno, CA 93720 |
Manteca Medical Offices | 1721 W. Yosemite Avenue, 1st Floor, Manteca, CA 95337 |
Modesto Medical Center and Medical Offices | 4601 Dale Road, 1st Floor-Room 1A4, Modesto, CA 95356 |
Oakland Fabiola Building Medical Offices* | 3801 Howe Street, 2nd Floor-Room 220, Oakland, CA 94611 |
Point West Medical Offices | 1650 Response Road, 1st Floor-Room 1B, Sacramento, CA 95815 |
Redwood City Marshall Medical Offices* | 905 Maple Street, 2nd Floor-Room 240, Redwood City, CA 94063 |
Richmond Medical Center | 901 Nevin Avenue, Building 2, 1st Floor-Room 116, Richmond, CA 94801 |
Roseville Medical Center | 1600 Eureka Road, Building C, 1st Floor, Roseville, CA 95661 |
San Francisco Medical Offices * | 2350 Geary Boulevard, 1st Floor, Suite 124, San Francisco, CA 94115 |
San Leandro Medical Center | 2500 Merced Street, Building A, 1st Floor-Room 124, San Leandro, CA 94577 |
San Rafael Medical Offices* | 100 Smith Ranch Road, 2nd Floor-Rooms-202, 204 & 205, San Rafael, CA 94903 |
Santa Clara Medical Center* | 710 Lawrence Expressway, 1st Floor-Room 162, Santa Clara, CA 95051 |
South Sacramento Medical Center* | 6600 Bruceville Road, Building 2, 1st Floor-Room 125, Sacramento, CA 95823 |
South San Francisco Medical Center | 1200 El Camino Real, Hospital Tower, 1st Floor-Room 1-110, South San Francisco, CA 94080 |
Stockton Medical Offices | 7373 West Lane, Building 2, 1st Floor-Room 183, Stockton, CA 95210 |
Vacaville Medical Center | 1 Quality Drive, Building A, 3rd Floor-Room A39, Vacaville, CA 95688 |
Vallejo Medical Center | 975 Sereno Drive, 2nd Floor-Room 206, Vallejo, CA 94589 |
Walnut Creek Medical Center | 1425 S Main Street, 4th Floor, Walnut Creek, CA 94596 |
*The address for the facility provided on this page displays the correct information for the Member Services office.
Questions About | Department | Phone |
Appointments | Appointment & Advice Call Center | 866-454-8855 |
Benefits & Eligibility | Member Services Contact Center | 800-464-4000 |
Billing | Patient Financial Services | 800-498-2748 |
Claims | Claims Services | 800-390-3510 |
Financial Assistance | Medical Financial Assistance Program | 800-390-3507 |
Medical Equipment | Durable Medical Equipment | 877-317-6230 |
Prescription | Pharmacy | 888-218-6245 |
Travel Coverage | Away from Home Travel Center | 951-268-3900 |
Medicare
Medicare Members Contact Center
1-800-443-0815
Kaiser Permanente Senior Advantage Enrollment
1-800-747-2189
Silver and Fit
1-877-427-4788
Delta Dental
1-877-644-1774