San Rafael Medical Center
About this facility
Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards?)
kp.org/sanrafael
National Provider Identifier (NPI)
1194895227
California License Number
California License Name
Kaiser Foundation Hospital - San Rafael
San Rafael Hospital IP Pharmacy - 99 Montecillo Road, 1st Floor
Pharmacy license: HSP 39139
Pharmacy NPI: 1205984002
San Rafael Medical Center (Oncology) Pharmacy - 820 Las Gallinas, 1st Floor, RM #200
Pharmacy license: PHY 55724
Pharmacy NPI: 1861919540
San Rafael Pharmacy-1 OP Pharmacy - 99 Montecillo Road, 3rd Floor
Pharmacy license: PHY 18749
Pharmacy NPI: 1932266293
Plans accepted at this facility
- Exclusive Provider Organization (EPO)
- HMO
- Medi-Cal Managed Care
- Point-of-Service Plan (POS)
- Senior Advantage
Departments and specialties
See all departments and specialtiesServices and amenities
Phone numbers
Financial Advisors
- 415-444-2409
Information/Billing Office
- 415-444-2100
Hours
- Monday through Friday, 7 a.m. to 6 p.m.
- Saturday, 8 a.m. to 1 p.m.
Phone numbers
Advice/appointments - Adult Medicine, Ob/Gyn, Pediatrics
- 415-833-2239
Information
- 1-877-393-2332 (toll free)
Phone numbers
Patient Finanical Services
- 1-800-201-2123 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 8:30 a.m. to 5 p.m.
- 1-877-317-6230 (toll free) 7 days
Hours
- Monday through Friday, 9 a.m. to 5 p.m.
Phone numbers
Information
- 415-444-2173
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-444-2058
On-site interpreter services in most languages are available. Request an interpreter when you make an appointment. Please inquire with the medical staff when need of an interpreter.
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6545
Phone numbers
Chinese dialects
- 1-800-757-7585 (toll free)
English
- open 24 hours
- 1-800-464-4000 (toll free)
Spanish
- 1-800-788-0616 (toll free)
TTY
- 711 (TTY for the hearing/speech impaired)
Hours
3rd Thursday of each month closed at 3 p.m.
- Monday through Friday, 9 a.m. to 4:30 p.m.
- Saturday and Sunday, Closed
Phone numbers
Chinese
- 1-800-757-7585
English
- 1-800-464-4000 (toll free)
Spanish
- 1-800-788-0616 (toll free)
TTY
- 1-800-777-1370 (toll free)
Hours
- Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m.
Phone numbers
Information
- 415-444-4286
Medical Secretaries
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6317
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/information
- 415-444-2638
Email: monica.x1.perez@kp.org
Schedule may change due to appointment needs.Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6745
Hours
Phone numbers
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Phone numbers
Hospital information desk
- 415-444-2054
Medical Office One information desk
- 415-444-2792
Medical Office Two information desk
- 415-444-2603
San Rafael, CA 94903
Emergency care
Phone numbers
Information
- 415-444-2400
TTY for the hearing/speech impaired
- 711 (toll-free TTY for the hearing/speech impaired)
Pharmacy services
Pharmacy Type: Retail
Hours
Monday through Sunday, including holidays
- 9 a.m. to 6 p.m.
Phone numbers
Information/Refill
- 415-444-2980
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
Admitting, Advice Nurse, Anticoagulation services, Asthma Care Management, Cardiac Catherization Lab, Cardiac Rehabilitation Care Management, Cardiology, Care Management, Chronic Pain Care Management, Congestive Heart Failure Care Management, Dermatology, Dermatology - Cosmetic Services, Diabetes/Cardiovascular Risk Management, Emergency Services, Emergency care, Gastroenterology (GI), General Surgery, HIV Services, Head and Neck Surgery, Hepatitis C Services, Home Health Care, Infectious Diseases, Insulin Pump Program, Interventional Radiology, Laboratory, Mohs/Dermatology Services, Neurology, Nutrition, Occupational Health Center, Orthopedic Medicine, Orthopedic Surgery, Perioperative Medicine, Pharmacy 1, Plastic and Reconstructive Surgery, Podiatry, Pulmonology, Radiology/Diagnostic Imaging, Radiology/Diagnostic Imaging - CT Scan, Radiology/Diagnostic Imaging - MRI, Radiology/Diagnostic Imaging - Mammography, Radiology/Diagnostic Imaging - Nuclear Medicine, Radiology/Diagnostic Imaging - Ultrasound, Urology, Vascular Surgery, Wound CareServices and amenities
Chinese Interpreter Call Center, Health Education, Health Sciences Library, Language Assistance, Member Outreach (Personal Physician Selection), Preoperative Nurse Educator, Social Services/Discharge Planning, VolunteersSan Rafael, CA 94903
Services and amenities
Member Services Office, Release of Medical InformationResources
Related links
To find a provider's office hours, search our facility directory.
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
If you would like to report an error in provider or facility information, please contact us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).
Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
From Highway 101
Take the Freitas Parkway exit and go west. Turn left onto Las Gallinas Avenue. Turn right onto Nova Albion Way, then right onto Montecillo Road.This page was last updated on: 07/29/24