Santa Rosa Medical Offices

Santa Rosa Medical Offices

Medical Office Building
Kaiser Permanente facility
3925 Old Redwood Hwy
Santa Rosa, CA 95403

Hours

No available information at this time.

Phone Numbers

Appointments/advice

California Relay Service

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
  • Emergency is not available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is available

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills both basic and medical equipment accessibility standards to the following buildings:
Medical Office Building 4 - 3925 Old Redwood Hwy, Santa Rosa, CA 95403
Medical Office Building 1 - 401 Bicentennial Way, Santa Rosa, CA 95403

Wheel chair Accessibility: EB, IB, R, E, T
This facility has limited medical equipment accessibility standards to the following building:
Medical Office Building 5 - 3975 Old Redwood Hwy, Santa Rosa, CA 95403 meets the following Accessibility standards:
(What are accessibility standards? )

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

If you need help determining whether or not you need to see a physician or if you need quick medical advice, you can start by speaking to an Advice Nurse.  Advice nurses can help by scheduling an appointment, providing you answers to simply questions or if needed sending a message to your primary care physician.

Location

Medical Office Bldg. 4
3925 Old Redwood Hwy
Santa Rosa, CA 95403
Get directions

Hours

7 days

  • Open 24 hours

Phone numbers

Pediatrics
  • 707-393-4033
Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctor

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 707-393-3186
Benefits and Health plan coverage information, forms and brochures

Phone hours : 7 days, 24 hours, closed holidays

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • open 24 hours
  • 1-800-464-4000 (toll free)
Information
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)

Benefits and Health Plan coverage information, forms and brochures

Location

Medical Office Bldg. 5
3975 Old Redwood Hwy, 1st floor
Santa Rosa, CA 95403
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Location

Medical Office Bldg. 4
3925 Old Redwood Hwy
Santa Rosa, CA 95403
Get directions

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)

Medical Office Bldg. 4
3925 Old Redwood Hwy
Santa Rosa, CA 95403
Get directions

Pharmacy services

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Pharmacy Special Hours:

Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: CLOSED
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: CLOSED
Day after New Year, 1/2: Regular hours

Hours

  • Monday through Friday, 8:45 a.m. to 6 p.m.
  • Saturday and Sunday, Closed

Phone numbers

EasyFill (refills by phone) / Information
  • 707-566-5300 Option 3
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Laboratory - Permanently Closed, Pediatrics, Pediatrics Immunization Injection Clinic, Pharmacy, Travel Clinic, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry

Services and amenities

Advice Nurse, TTY for the Hearing or Speech Impaired
Medical Office Bldg. 5
3975 Old Redwood Hwy
Santa Rosa, CA 95403
Get directions

Departments and specialties

Gastroenterology (GI), Medical Weight Management, Occupational Health Center, Physical Medicine, Radiology/Diagnostic Imaging, Rehabilitation Services - Physical, Occupational and Speech therapy, Sports Medicine, Surgery - Outpatient

Services and amenities

Member Services Office
3925 Old Redwood Hwy, Suite 243
Santa Rosa, CA 95403
Get directions

Departments and specialties

Adult Injection Clinic

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Resources

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

This page was last updated on: 11/29/21