Novato Medical Offices
Resources
Related links
Appointments/Cancellations/Information
- 415-899-7400
California Relay Service
- 711 (TTY for the hearing/speech impaired)
This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
-
Emergency is not available
-
Urgent Care is not available
-
After Hours Care is not available
-
Pharmacy is available
About this facility
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards? )
National Provider Identifier (NPI)
Novato OP Pharmacy - 97 San Marin Drive, 1st Floor
Pharmacy license: PHY 36589
Pharmacy NPI: 1780731000
Plans accepted at this facility
Pharmacy services
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: RetailHours
- Monday through Friday, 9 a.m. to 6 p.m.
- Saturday and Sunday, Closed
Phone numbers
Information/Refill
- 415-899-7563
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
Location
San Rafael, CA 94903
Hours
- 6 a.m. to 10 p.m.
Phone numbers
Advice (24 hours)/appointments/cancellations
- 415-899-7412
- Monday, 9:00 a.m. to noon and 1:30 p.m. to 5:00 p.m.
- Tuesday through Thursday, 8:30 a.m. to noon and 1:30 p.m. to 4:30 p.m.
Appointment hours
- Monday through Friday, 8:30 a.m. to 5:00 p.m.
Phone numbers
Cancellations
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
- 415-444-2393
Information
- 415-899-7509
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6513
Hours
- Monday through Friday, 7:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-899-7892
Hours
- Monday through Thursday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6519
See also Internal Medicine
Hours
Phone numbers
Asthma
- 415-492-6513
Cardiac Rehab Program
- 415-492-6519
Chronic Pain Management
- 415-492-6315
Congestive Heart Failure
- 415-492-6557
Diabetes
- 415-492-6558
Erythropoietin Management Services
- 415-899-7817
Harm Reduction
- 415-492-6524
Hypertension Management
- 415-492-6558
Life Care Planning
- 1-866-454-4918 (toll free)
Osteoporosis/fracture prevention coordinator
- 415-492-6559
PHASE (Prevent Heart Attacks and Strokes Everyday)
- 415-492-6558
Pain Management Program
- 415-492-6315
Palliative Care
- 415-446-2510
See also Internal Medicine
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-866-454-4918 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-866-454-4918 (toll free)
Hours
- Monday through Thursday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6557
This program is also available at Petaluma and Downtown San Rafael Medical Offices - 3rd St. See also Internal Medicine.
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6558
Referral to this facility or service may be required.
National Provider Identifier (NPI): 1316017213
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-893-4132
Hours
- Monday through Friday, 9 a.m. to 5 p.m.
Phone numbers
Information
- 415-899-7822
Phone numbers
Information
- 707-765-3594
Hours
- Monday, Tuesday, Thursday, and Friday, 8:30 a.m. to 5 p.m.
- Wednesday, 9:30 a.m. to 5 p.m.
Phone numbers
Advice (24 hours)/appointments/cancellations
- 415-899-7412 7 days
Fasting blood work requires 12 to 14 hours of water-only diet.
Call requesting physician for test results or check most lab results online.
Hours
Closed Saturday, Sunday, and holidays.
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-899-7515
Hours
- Monday through Friday, 9 a.m. to 5 p.m.
Phone numbers
Appointments/cancellations/messages (24 hours)
- 415-899-7880
Phone numbers
Information
- 415-444-2654
After-hours, weekend, and holiday urgent care appointments available at San Rafael Medical Center
School/Camp forms submit directly to your pediatrician's office
Novato Pediatrics has moved to the San Rafael Park location.
Hours
- Monday through Friday, 8:45 a.m. to 5 p.m.
Phone numbers
Advice (24 hours)/appointments/messages
- 415-899-7414
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: RetailHours
- Monday through Friday, 9 a.m. to 6 p.m.
- Saturday and Sunday, Closed
Phone numbers
Information/Refill
- 415-899-7563
Mail Order Phone
- 1-888-218-6245 (toll free)
Hours:
- Monday through Friday, 9:00 a.m. to 5:00 p.m.
Hours
Phone numbers
Appointments/Cancellation
- 415-492-6375
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments
- 415-899-7890
Services and amenities
Phone numbers
Infectious Disease
- 415-899-7412 7 days
Internal Medicine
- 415-899-7412
Nephrology
- 415-899-7412
Obstetrics-Gynecology (OB-Gyn)
- 415-899-7411
Pediatrics
- 415-899-7414
Hours
Phone numbers
Information
- 415-444-2100
Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctor
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Information
- 415-899-7634
Phone hours:
7 days, 24 hours, closed holidays
Phone numbers
Chinese dialects
- 1-800-757-7585 (toll free)
English
- 1-800-464-4000 (toll free)
Information
- 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
- 1-800-788-0616 (toll free)
TTY
- 711 (TTY for the hearing/speech impaired)
Hours
- Monday, Wednesday through Friday, 8:30 a.m. to 5 p.m.
- Tuesday, 9:30 a.m. to 5 p.m.
Email: san-rafael-roidepartment@kp.org
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Information
- 415-899-7660
Hours
Phone numbers
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Novato, CA 94945
Pharmacy services
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: RetailHours
- Monday through Friday, 9 a.m. to 6 p.m.
- Saturday and Sunday, Closed
Phone numbers
Information/Refill
- 415-899-7563
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
Allergy, Asthma Care Management, CPAP Patient Management, Care Management, Case Management Complex Chronic Conditions, Complex Chronic Conditions, Diabetes/Cardiovascular Risk Care Management, Infectious Disease, Internal Medicine, Laboratory, Nephrology, Nutrition, Pharmacy, Radiology/Diagnostic Imaging, Sleep LabServices and amenities
Member Outreach (Personal Physician Selection), Release of Medical InformationSan Rafael, CA 94903
Departments and specialties
After-hours CarePetaluma, CA 94954
Services and amenities
Business OfficeSan Rafael, CA 94903
Departments and specialties
PediatricsTo find:
- a provider's office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
If you would like to report an error in provider or facility information, please contact us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).
Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
This page was last updated on: 05/02/23