Sign out
Get more information about measuring quality and patient safety
at Kaiser Permanente.
Hayward-Sleepy Hollow Medical Offices
Medical Office Building
Kaiser Permanente facility
27303 Sleepy Hollow Ave
Hayward, CA 94545
510-454-1000
Resources
Find out about
Related links
- Monday through Friday, 8:30 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Urgent Care hours, 7 days a week, 11:30 a.m. to 8:00 p.m., including holidays
Appointments/Cancellations/Information
- 510-454-1000
California Relay Service
- 711 (TTY for the hearing/speech impaired)
This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
-
Emergency is not available
-
Urgent Care is available
-
After Hours Care is not available
-
Pharmacy is available
Map ends
About this facility
Accessibility: P, EB, IB, R, E, TThis facility fulfills basic and medical equipment accessibility standards.
Hayward Sleepy 1Fl OP Pharmacy - 27303 Sleepy Hollow Avenue South
Pharmacy license: PHY 32726
Pharmacy NPI: 1376691972
NOTE: The Hayward Medical Center is now closed. Visit the San Leandro Medical Center for hospital and emergency services.
Plans accepted at this facility
Urgent care
Temporarily not accepting walk-ins
by urgent care
Hours
7 days, including holidays
- 11:15 a.m. to 7 p.m.
Phone numbers
Appointment and Advice Call Center
- 1-866-454-8855 (toll free)
- 711 (TTY for the hearing/speech impaired)
Pharmacy services
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
Closed on 12/24, 12/25, 12/31 and 1/1.
- Monday through Friday, 8:30 a.m. to 6 p.m.
- Saturday and Sunday, 9 a.m. to 5:30 p.m.
Phone numbers
Information/Refill
- 510-784-4589
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
Phone numbers
Advice/Appointments
- 510-675-4050
Hours
7 days
- open 24 hours
Phone numbers
Adult Medicine
- 510-675-4010
Obstetrics/Gynecology
- 510-675-4090
Pediatrics
- 510-675-4050
Allergy injections by appointment only on Tuesday, Wednesday, Thursday, and Friday
Hours
Office hours:
(Monday, Wednesday-Friday, last appointment at 4:30 p.m.)
(Tuesday, last appointment at 6 p.m.)
(Monday, Wednesday-Friday, last appointment at 4:30 p.m.)
(Tuesday, last appointment at 6 p.m.)
- Monday, Wednesday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5:30 p.m.
- Tuesday, 9:30 a.m. to 6:30 p.m.
Phone numbers
Advice
- 510-784-6226
Appointments/cancellations
- 510-784-6225
Call requesting practitioner for test results or check lab results online at kp.org
.
by walk-in
Hours
Closed Saturday, Sunday and holidays
- Monday through Friday, 8:30 a.m. to 5 p.m.
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Advice
- 510-675-4010
Appointments/messages
- Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
- 510-784-2769
Cancellations
- 510-784-2064
Services include:
Classes
Asthma, attention deficit, nutrition, and teen fitness
Injections and Immunizations
Hours: Monday through Friday, 9 a.m. to 12:00 noon and 1:30 to 4:30 p.m.
Forms
Medi-Cal/WIC; school or camp forms
Newborn follow-up and Lactation services
Additional services open at San Leandro Medical Center.
Classes
Asthma, attention deficit, nutrition, and teen fitness
Injections and Immunizations
Hours: Monday through Friday, 9 a.m. to 12:00 noon and 1:30 to 4:30 p.m.
Forms
Medi-Cal/WIC; school or camp forms
Newborn follow-up and Lactation services
Additional services open at San Leandro Medical Center.
Hours
Office hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Advice/appointments/cancellations/information
- 510-675-4050
Forms
- 510-784-4203
Newborn follow-up/Lactation services
- 510-675-4050
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Advice/appointments/messages
- 510-784-2079
After-hours/weekends/holidays
- 510-454-1000
Cancellations
- 510-784-2064
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
Closed on 12/24, 12/25, 12/31 and 1/1.
- Monday through Friday, 8:30 a.m. to 6 p.m.
- Saturday and Sunday, 9 a.m. to 5:30 p.m.
Phone numbers
Information/Refill
- 510-784-4589
Mail Order Phone
- 1-888-218-6245 (toll free)
Phone numbers
Information
- 1-800-222-1222 (toll free)
Temporarily not accepting walk-ins
by urgent care
Hours
7 days, including holidays
- 11:15 a.m. to 7 p.m.
Phone numbers
Appointment and Advice Call Center
- 1-866-454-8855 (toll free)
- 711 (TTY for the hearing/speech impaired)
by referral only
Hours
- Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Advice/appointments/cancellations
- 510-784-4246
Cancellations (24 hours)
- 510-784-2064
Services and amenities
If you would like an interpreter, please ask your medical provider when you make your next appointment.
The Interpreter Services Department is made up of a team of highly skilled interpreters with diverse backgrounds and extensive training. They will be able to accommodate most of the interpretation needs for your medical appointments. The Kaiser Permanente Fremont and San Leandro Medical Centers, and the Union City and Hayward Medical Offices have dedicated certified professional interpreters on staff who are available to interpret for your medical appointments.
Hours
- Monday through Thursday, 8 a.m. to 8 p.m.
- Friday, 8 a.m. to 5:30 p.m.
- Saturday and Sunday, Closed
Phone numbers
Information
- 510-454-1000
Medical Secretaries
Email: GSAAROI-DEPT@kp.org
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
- Saturday and Sunday, Closed
Phone numbers
Fax for Medical Secretaries
- 510-675-6812
Fax for Records Release
- 510-675-6701
Medical Secretaries
- 510-675-6700
Records Release
- 510-675-6700
Toll-free Fax for Medical Secretaries
- 1-877-637-4022 (toll free)
Toll-free Fax for Records Release
- 1-877-637-4023 (toll free)
Hours
7 days
- open 24 hours
Phone numbers
Information - 7 a.m. to 12 a.m.
- 510-512-2086
Hours
Phone numbers
California Relay Service
- 711 (TTY for the hearing/speech impaired)
27303 Sleepy Hollow Ave
Hayward, CA 94545
Hayward, CA 94545
Departments and specialties
Advice NurseServices and amenities
Security
27303 Sleepy Hollow Ave
Hayward, CA 94545
Hayward, CA 94545
Urgent care
Temporarily not accepting walk-ins
by urgent care
Hours
7 days, including holidays
- 11:15 a.m. to 7 p.m.
Phone numbers
Appointment and Advice Call Center
- 1-866-454-8855 (toll free)
- 711 (TTY for the hearing/speech impaired)
Pharmacy services
Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
Closed on 12/24, 12/25, 12/31 and 1/1.
- Monday through Friday, 8:30 a.m. to 6 p.m.
- Saturday and Sunday, 9 a.m. to 5:30 p.m.
Phone numbers
Information/Refill
- 510-784-4589
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
Adolescent/Teen Health Clinic, Allergy, Laboratory - Sleepy Hollow, Nephrology, Pediatrics, Peritoneal Dialysis, Pharmacy, Urgent Care, UrologyServices and amenities
Interpreter Services, Release of Medical InformationTo find:
- a provider's office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
If you would like to report an error in provider or facility information, please contact us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).
Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
Public transportation
BART and AC Transit
Public transportation for Bay Area Rapid Transit (BART) and Alameda-Contra Costa Transit District (AC Transit) is subject to change. For the latest information, call TravInfo at 817-1717 (from the 408, 415, 510, 650, 707, and 925 area codes), or 817-1718 (TTY). Or visit www.transit.511.org for route, schedule and fare information for all transit services in the Bay Area.This page was last updated on: 10/04/23