Daly City Medical Offices

Daly City Medical Offices

Medical Office Building
Kaiser Permanente facility
395 Hickey Blvd
Daly City, CA 94015

Hours

Department hours vary
Facility hours:

Monday through Friday, 9 a.m. to 5 p.m.

Saturday and Sunday, Closed

Phone Numbers

Advice/appointments

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is not available
  • Urgent Care is not available
  • After Hours Care is available
  • Pharmacy is available

About this facility

Parking - free valet parking (no tipping)
Hours: Monday to Friday, from 7 am - 6 pm
Where: Parking Level 3, Daly City Medical Offices
Location: 395 Hickey Blvd., Daly City, CA 94015

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards ?)

No emergency services


Daly City 1Fl OP Pharmacy - 395 Hickey Bvld, Floor 1, Room 100
Pharmacy license: PHY 46565
Pharmacy NPI: 1790833531

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

As a Kaiser Permanente member, you can register for a wide range of in-person, phone, and online classes, video coaching, and support groups to help you live healthier and cope with illness. Most are free to you. We also have a location at South San Francisco Medical Center, click here

Drop in or call to learn more other resources in our in-person Health Education Department:

  • Health class registration and information, click here
  • Registration and password reset assistance on kp.org (so you can email your provider, refill most prescriptions, view lab results, and make non-urgent appointments)
  • Accurate weight scales
  • Notary services by appointment for Advanced Health Care Directives only
  • Registered Dietitian and Clinical Health Educator appointments by referral only

Location

395 Hickey Blvd, 4th Floor
Daly City, CA 94015
Get directions

Hours

Closed all major holidays

  • Monday through Thursday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m.
  • Friday, 9 a.m. to 1 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 650-301-4445

Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctor

Location

395 Hickey Blvd, 1st Floor
Daly City, CA 94015
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 650-301-4727

Member Services provides benefit and health plan information and forms.

Representatives can assist with complaints, concerns, and compliments.

Hours

Closed on holidays
7 days,
  • open 24 hours

Phone numbers

Chinese dialects
  • 1-800-757-7585
English
  • open 24 hours
  • 1-800-464-4000
Information
  • 1-800-777-1370
Spanish
  • 1-800-788-0616

Phone numbers

California Relay Service
  • 711 (toll free)

Location

395 Hickey Blvd
Daly City, CA 94015
Get directions

Hours

  • Monday through Friday, 9 a.m. to 8 p.m.

Phone numbers

Information
  • 650-301-4441

395 Hickey Blvd
Daly City, CA 94015
Get directions

After-hours care

For children needing prompt medical attention that is not an emergency, you can call to make an appointment for weekdays after hours or on weekends. Call the 24-hour phone number below to get advice from a nurse and make an appointment for our Pediatric After-Hours care.

Examples of urgent needs that can be treated after hours and on weekends are sore throat, cough, upper respiratory symptoms (please wear a mask), earache, backache, frequent or burning urination.

If you have an emergency, please call 911 or go to your nearest emergency room.

The Emergency Department at South San Francisco Medical Center is open 24 hours, including holidays, and is located at 1200 El Camino Real, South San Francisco, CA 94080.
by appointment only

Hours

Holidays, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 4:30 p.m.
  • Monday through Friday, Closed
  • Saturday and Sunday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 4:30 p.m.

Phone numbers

Advice/Appts.
  • 1-866-454-8855 (toll free)

Pharmacy services

Pick up your prescription at any Kaiser Permanente outpatient pharmacy in Northern California.

Fill or refill most prescriptions, check the status of your order, and set up reminders, and avoid waiting at the pharmacy by conveniently refilling most prescriptions from the Pharmacy tab on kp.org . We encourage you to use our home delivery option, which always offers free standard delivery and faster delivery options for a fee.

You call also call 1-888-218-6245 (TTY 711 ) to order prescriptions and check the status of your prescriptions.

Safe Medication Disposal
Most Kaiser Permanente pharmacies has a self-service kiosk where you can dispose of your unwanted prescriptions.

Hours

  • Monday through Friday, 9 a.m. to 6:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information/Refill
  • 650-301-5788
Mail-Order Pharmacy/Information (24 hours)
  • 1-888-218-6245

Departments and specialties

Care Management, Injection Clinic - Adults, Internal Medicine, Laboratory, Nutrition Clinic - Outpatient, Obstetrics/Gynecology, Ophthalmology, Optical Center - Vision Essentials, Optometry, Pediatric Injection Clinic, Pediatrics, Pediatrics After-Hours, Pharmacy, Radiology/Diagnostic Imaging - Mammography, Radiology/Diagnostic Imaging - Bone Density, Radiology/Diagnostic Imaging - Ultrasound, Radiology/Diagnostic Imaging - X-Ray, Ultrasound

Services and amenities

Health Education, Member Outreach/Personal Physician Selection, Volunteer Services
Kaiser Permanente Hearing Center
15 Southgate Ave Ste 210
Daly City, CA 94015
Get directions

Departments and specialties

Hearing Center
2001 Junipero Serra Blvd
Daly City, CA 94014
Get directions

Departments and specialties

Addiction Medicine, Mental Health - Adults and Children

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Resources

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Driving directions

Located at the intersection of I-280 at Hickey Boulevard

From northbound Highway 280

Take the Hickey Boulevard exit toward Colma. Turn right on Hickey Boulevard.

From southbound Highway 280

Take the Hickey Boulevard exit toward Hickey Boulevard/South San Francisco. Turn left on Hickey Boulevard.

This page was last updated on: 10/16/23