Union City Medical Offices

Union City Medical Offices
Medical Office Building
Kaiser Permanente facility
3555 Whipple Road
Union City, CA 94587
510-675-4010

Resources
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Advice (24 hours)/ appointments

  • 510-675-4010 (.)

California Relay Service

  • 711 (TTY for the hearing/speech impaired)
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

Accessibility: P, IB, R, E, T
This facility fulfills limited and medical equipment accessibility standards.
(What are accessibility standards? )

These accessibility standards also apply to the following buildings: 3553 Whipple Road

National Provider Identifier (NPI)
1295800837

Pharmacy services

Pharmacy 2
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

Closed Saturday, Sunday and Holidays
  • Monday through Friday, 8:30 a.m. to 6:30 p.m.

Phone numbers

Information/Refill
  • 510-675-2133 (.)
Show less

Departments and specialties

Adult Medicine
Medical Station 1, 2nd Floor
Medical Stations 3 through 6, 3rd Floor

Location

Building B, 3553 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice (24 hours)/appointments/messages
  • 510-675-4010 (.)
Advice Nurse

Phone numbers

Internal Medicine
  • 510-675-4010 (.)
Audiology
by referral only

Location

Building B, 3553 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-675-4241 (.)
California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Cancellations (24 hours)
  • 510-675-2009 (.)
Chemical Dependency Recovery Program (CDRP)

Location

Building C, 3551 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Thursday, 8 a.m. to 8 p.m.
  • Friday, 8 a.m. to 6 p.m.

Phone numbers

Information
  • 510-675-2377 (.)
Chronic Conditions Care Management
by referral only

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Phone numbers

Asthma
  • 510-675-2756 (.)
Chronic Pain
  • 510-675-3299 (.)
Diabetes
  • 510-675-4306 (.)
PHASE (Prevent Heart Attacks and Strokes Everyday)
  • 510-675-4306 (.)
Cosmetic Services
Skin care services, laser and nonsurgical services, and cosmetic surgery.

These services are provided on a fee-for-service basis and are not covered under your Kaiser Permanente health benefits. Please call for information on fees.

Skin care services hours:
  • Monday, Tuesday, Thursday, Friday, 8:30 a.m. to 1:30 p.m. and 2:30 to 5 p.m.
  • Wednesday, 11:30 a.m. to 3 p.m. and 4 to 8 p.m.

Location

Building A, 3555 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

Office
  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/information
  • 510-675-4454 (.)
Dermatology
by referral only

Location

Building A, 3555 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice/appointments/information
  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
  • 510-675-3030 (.)
Cancellations (24 hours)
  • 510-675-3620 (.)
EKG - Electrocardiography
by referral only

Location

Building A, 3555 Whipple Road, 1st Floor, across from the Laboratory
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 510-675-4010 (.)
HIV Testing
See Hayward or Fremont Medical Centers.

Hours

Phone numbers

Fremont information
  • 510-248-3455 (.)
Hayward information
  • 510-784-4531 (.)
Head and Neck Surgery
by referral only

Location

Building B, 3553 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice/appointments/prescription refills
  • 510-675-4241 (.)
Cancellations (24 hours)
  • 510-675-2009 (.)
Hearing Center

Location

Building B, 3553 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Cancellations (24 hours)
  • 510-675-2030 (.)
Information
  • 510-675-2001 (.)
Home Health Care
Union City, CA 94587

Affiliated Home Health Agency
Referral to this facility or service may be required.
National Provider Identifier (NPI): 1295800837

Location

30116 Eigenbrodt Way
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-675-6620 (.)
Hospice
Union City, CA 94587

Location

30116 Eigenbrodt Way
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Advice/Information
  • 510-675-5777 (.)
After Hours
  • 1-866-331-3211 (toll free)
Injections - Adult

Location

Building A, 3555 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 510-675-4010 (.)
Laboratory
Call requesting physician for test results or check most lab results online at kp.org.

Location

Building A, 3555 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 7 a.m. to 5:30 p.m.

Phone numbers

Information
  • 510-675-2170 (.)
Occupational Health Center
Kaiser On-the-Job
Medical treatment for work-related injuries and illnesses.

Location

Building B, 3553 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice/appointments/Case manager/Industrial billing/messages
  • 510-675-4807 (.)
Cancel (24 hours)
  • 510-675-3505 (.)
Pharmacy 2
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

Closed Saturday, Sunday and Holidays
  • Monday through Friday, 8:30 a.m. to 6:30 p.m.

Phone numbers

Information/Refill
  • 510-675-2133 (.)
Physical Medicine and Rehabilitation
Scheduled to move to Building B, 2nd Floor, spring 2014.
by referral only

Location

Building A, 3555 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice/appointments
  • 510-675-3200 (.)
Psychiatry - Adult

Location

Building A, 3555 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Thursday, 7 a.m. to 7:30 p.m.
  • Friday, 7 a.m. to 5:30 p.m.

Phone numbers

Advice/appointments/messages
  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • 510-675-3080 (.)
Psychiatry - Child and Family

Location

Building C, 3551 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Thursday, 7 a.m. to 7:30 p.m.
  • Friday, 7 a.m. to 5:30 p.m.

Phone numbers

Advice/appointments/messages
  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • 510-675-3080 (.)
Radiology
by referral only

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 510-675-2100 (.)
Rehabilitation
Physical and occupational therapy
by referral only

Location

Building A, 3555 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 7 a.m. to 5:30 p.m.

Phone numbers

Cancel (24 hours)
  • 510-675-3226 (.)
Information/cancellations
  • Monday through Friday, 7:45 a.m. to 5 p.m.
  • 510-675-4289 (.)
Speech Therapy
by referral only

Location

Building B, 3553 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Appointments/messages
  • 510-675-4241 (.)
Cancel (24 hours)
  • 510-675-2009 (.)
Spine Clinic
by referral only

Location

Building B, 3553 Whipple Road
Union City, CA 94587
Get directions

Phone numbers

Appointments/Messages
  • 510-675-3203 (.)
TTY for the Hearing or Speech Impaired

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Travel Clinic

Location

Building B, 3553 Whipple Road, 3rd Floor, Station 3
Union City, CA 94587
Get directions

Hours

Travel shots
  • Monday through Friday, 9:30 a.m. to noon and 2 to 4 p.m.

Phone numbers

Appointments
  • 510-675-4010 (.)
Vision Essentials - Ophthalmology
Vision Essentials by Kaiser Permanente

After-hours care:
  • Wednesday, 5:30 p.m. to 7:00 p.m.
by referral only

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/cancellations
  • 510-675-2020 (.)
Vision Essentials - Optical Center

Vision Essentials by Kaiser Permanente

Eyeglasses, contact lenses. Visit kp2020.orgExternal Link

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday, Tuesday, Thursday, and Friday, 8:30 a.m. to 5:45 p.m.
  • Wednesday, 8:30 a.m. to 7:15 p.m.
  • Saturday, 8:30 a.m. to 4:45 p.m.

Phone numbers

Appointments/information
  • 1-510-675-4235 (.)
Contact lens refill
  • 1-888-586-2020 (toll free)
Vision Essentials - Optometry
Vision Essentials by Kaiser Permanente

After-hours care:

  • Wednesday, 5:30 p.m. to 7:00 p.m.

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1 to 5 p.m.

Phone numbers

Appointments/cancellations
  • 510-675-2023 (.)
Show less

Services and amenities

Coordination of Benefits
Medi-Cal inpatient/outpatient billing, nonmember inpatient billing, refund/credit adjustments, secondary claims.

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4 p.m.

Phone numbers

Patient Financial Services
  • 1-800-201-2123 (toll free)
Grief/Bereavement Support
Periodic support groups

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Hours

Phone numbers

Information
  • 510-675-5792 (.)
Healthly Living Center
Lending and resource library, Classes, and Health Store

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

Closed major holidays
  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Classes/Health Store/Health Information/Technology
  • 510-675-4531 (.)
Member Outreach
Personal Physician Selection

Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctorExternal Link

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-675-2663 (510-675-BOND) (.)
Member Service Call Center
Benefits and Health Plan coverage information, forms and brochures

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
Information
  • 1-800-777-1370 (toll free)
Spanish
  • 1-800-788-0616 (toll free)
Release of Medical Information
Medical Secretaries

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Fax for Medical Secretaries
  • 510-675-6812 (.)
Fax for Records Release
  • 510-675-6701 (.)
Medical Secretaries
  • 510-675-6800 (.)
Records Release
  • 510-675-6700 (.)
Toll-free Fax for Medical Secretaries
  • 1-877-637-4022 (toll free)
Toll-free Fax for Records Release
  • 1-877-637-4023 (toll free)
Security

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 7 a.m. to midnight

Phone numbers

Information (7 a.m. to 12 a.m.)
  • 510-512-2086 (.)
Information (after-hours)
  • 510-454-6204 (.)
Service Advisors
Service advisors are on-site to help make your medical center visit as smooth as possible. You can also call them directly to arrange for a meeting once you arrive.

Additional services scheduled to open at San Leandro Medical Center, spring 2014.

Location

Building B, 3553 Whipple Road
Union City, CA 94587
Get directions

Hours

Phone numbers

Fremont
  • 510-248-3209 (.)
Hayward
  • 510-784-4682 (.)
Union City
  • 510-675-3251 (.)
Show less

Building A
3555 Whipple Road
Union City, CA 94587

Departments and specialties

Chronic Conditions Care Management, Cosmetic Services, Dermatology, EKG - Electrocardiography, Injections - Adult, Laboratory, Physical Medicine and Rehabilitation, Psychiatry - Adult, Rehabilitation

Services and amenities

Coordination of Benefits, Grief/Bereavement Support, Member Outreach, Release of Medical Information, Security
Building B
3553 Whipple Road
Union City, CA 94587

Pharmacy services

Pharmacy 2
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Hours

Closed Saturday, Sunday and Holidays
  • Monday through Friday, 8:30 a.m. to 6:30 p.m.

Phone numbers

Information/Refill
  • 510-675-2133 (.)
Show less

Departments and specialties

Adult Medicine, Audiology, Head and Neck Surgery, Hearing Center, Occupational Health Center, Pharmacy 2, Radiology, Speech Therapy, Spine Clinic, Travel Clinic, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry

Services and amenities

Healthly Living Center, Service Advisors
Building C
3551 Whipple Road
Union City, CA 94587

Departments and specialties

Chemical Dependency Recovery Program (CDRP), Psychiatry - Child and Family
30116 Eigenbrodt Way
Union City, CA 94587

Departments and specialties

Home Health Care, Hospice

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their websiteExternal Link.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Driving directions

Located on the corner of Whipple Road and Union City Boulevard

From Oakland

Take I-880 south to the Whipple Road/Dyer Street exit. At the stop sign, go straight on Whipple Road.

From San Jose

Take I-880 north to the Whipple Road/Industrial Parkway exit. At the first stop sign, turn left under the freeway. At the second stop sign, turn right onto Whipple Road.

Public transportation

From BART, exit at the Union City station and take AC Transit route 97. Public transportation is subject to change.


BART and AC Transit

Public transportation for Bay Area Rapid Transit (BART) and Alameda-Contra Costa Transit District (AC Transit) is subject to change. For the latest information, call TravInfo at 817-1717 (from the 408, 415, 510, 650, 707, and 925 area codes), or 817-1718 (TTY).

For online route, schedule and fare information for all transit services in the Bay Area, visit 511 Transit