Union City Medical Offices

Union City Medical Offices
Medical Office Building
Kaiser Permanente facility
3555 Whipple Road
Union City, CA 94587
510-675-4010

Resources

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Advice (24 hours)/ appointments

  • 510-675-4010

California Relay Service

  • 711 (TTY for the hearing/speech impaired)
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

Accessibility: P, IB, R, E, T
This facility fulfills limited and medical equipment accessibility standards.
(What are accessibility standards? )

These accessibility standards also apply to the following buildings: 3553 Whipple Road

National Provider Identifier (NPI)
1295800837

Pharmacy services

Pharmacy 2
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

Closed Saturday, Sunday and Holidays
  • Monday through Friday, 8:30 a.m. to 6:30 p.m.

Phone numbers

Information/Refill
  • 510-675-2133
Show less

Departments and specialties

Adult Medicine
Medical Station 1, 2nd Floor
Medical Stations 3 through 6, 3rd Floor

Location

Building B, 3553 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice (24 hours)/appointments/messages
  • 510-675-4010
Advice Nurse

Phone numbers

Internal Medicine
  • 510-675-4010
Audiology
by referral only

Location

Building B, 3553 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 510-675-4241
California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Cancellations (24 hours)
  • 510-675-2009
Chemical Dependency Recovery Program (CDRP)

Location

Building C, 3551 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Thursday, 8 a.m. to 8 p.m.
  • Friday, 8 a.m. to 6 p.m.

Phone numbers

Information
  • 510-675-2377
Chronic Conditions Care Management
by referral only

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Phone numbers

Asthma
  • 510-675-2756
Chronic Pain
  • 510-675-3299
Diabetes
  • 510-675-4306
PHASE (Prevent Heart Attacks and Strokes Everyday)
  • 510-675-4306
Cosmetic Services
Skin care services, laser and nonsurgical services, and cosmetic surgery.

These services are provided on a fee-for-service basis and are not covered under your Kaiser Permanente health benefits. Please call for information on fees.

Skin care services hours:
  • Monday, Tuesday, Thursday, Friday, 8:30 a.m. to 1:30 p.m. and 2:30 to 5 p.m.
  • Wednesday, 11:30 a.m. to 3 p.m. and 4 to 8 p.m.

Location

Building A, 3555 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

Office
  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/information
  • 510-675-4454
Dermatology
by referral only

Location

Building A, 3555 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice/appointments/information
  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
  • 510-675-3030
Cancellations (24 hours)
  • 510-675-3620
EKG - Electrocardiography
by referral only

Location

Building A, 3555 Whipple Road, 1st Floor, across from the Laboratory
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 510-675-4010
HIV Testing
See Hayward or Fremont Medical Centers.

Hours

Phone numbers

Fremont information
  • 510-248-3455
Hayward information
  • 510-784-4531
Head and Neck Surgery
by referral only

Location

Building B, 3553 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice/appointments/prescription refills
  • 510-675-4241
Cancellations (24 hours)
  • 510-675-2009
Hearing Center

Location

Building B, 3553 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Cancellations (24 hours)
  • 510-675-2030
Information
  • 510-675-2001
Home Health Care
Union City, CA 94587

Affiliated Home Health Agency
Referral to this facility or service may be required.
National Provider Identifier (NPI): 1295800837

Location

30116 Eigenbrodt Way
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-675-6620
Hospice
Union City, CA 94587

Location

30116 Eigenbrodt Way
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Advice/Information
  • 510-675-5777
After Hours
  • 1-866-331-3211 (toll free)
Injections - Adult

Location

Building A, 3555 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 510-675-4010
Laboratory
Call requesting physician for test results or check most lab results online at kp.org.

Location

Building A, 3555 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 7 a.m. to 5:30 p.m.

Phone numbers

Information
  • 510-675-2170
Occupational Health Center
Kaiser On-the-Job
Medical treatment for work-related injuries and illnesses.

Location

Building B, 3553 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice/appointments/Case manager/Industrial billing/messages
  • 510-675-4807
Cancel (24 hours)
  • 510-675-3505
Pharmacy 2
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

Closed Saturday, Sunday and Holidays
  • Monday through Friday, 8:30 a.m. to 6:30 p.m.

Phone numbers

Information/Refill
  • 510-675-2133
Physical Medicine and Rehabilitation
Scheduled to move to Building B, 2nd Floor, spring 2014.
by referral only

Location

Building A, 3555 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice/appointments
  • 510-675-3200
Psychiatry - Adult

Location

Building A, 3555 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Thursday, 7 a.m. to 7:30 p.m.
  • Friday, 7 a.m. to 5:30 p.m.

Phone numbers

Advice/appointments/messages
  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • 510-675-3080
Psychiatry - Child and Family

Location

Building C, 3551 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Thursday, 7 a.m. to 7:30 p.m.
  • Friday, 7 a.m. to 5:30 p.m.

Phone numbers

Advice/appointments/messages
  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • 510-675-3080
Radiology
by referral only

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 510-675-2100
Rehabilitation
Physical and occupational therapy
by referral only

Location

Building A, 3555 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 7 a.m. to 5:30 p.m.

Phone numbers

Cancel (24 hours)
  • 510-675-3226
Information/cancellations
  • Monday through Friday, 7:45 a.m. to 5 p.m.
  • 510-675-4289
Speech Therapy
by referral only

Location

Building B, 3553 Whipple Road, 2nd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Appointments/messages
  • 510-675-4241
Cancel (24 hours)
  • 510-675-2009
Spine Clinic
by referral only

Location

Building B, 3553 Whipple Road
Union City, CA 94587
Get directions

Phone numbers

Appointments/Messages
  • 510-675-3203
TTY for the Hearing or Speech Impaired

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Travel Clinic

Location

Building B, 3553 Whipple Road, 3rd Floor, Station 3
Union City, CA 94587
Get directions

Hours

Travel shots
  • Monday through Friday, 9:30 a.m. to noon and 2 to 4 p.m.

Phone numbers

Appointments
  • 510-675-4010
Vision Essentials - Ophthalmology
Vision Essentials by Kaiser Permanente

After-hours care:
  • Wednesday, 5:30 p.m. to 7:00 p.m.
by referral only

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments/cancellations
  • 510-675-2020
Vision Essentials - Optical Center

Vision Essentials by Kaiser Permanente

Eyeglasses, contact lenses. Visit kp2020.orgExternal Link

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday, Tuesday, Thursday, and Friday, 8:30 a.m. to 5:45 p.m.
  • Wednesday, 8:30 a.m. to 7:15 p.m.
  • Saturday, 8:30 a.m. to 4:45 p.m.

Phone numbers

Appointments/information
  • 1-510-675-4235
Contact lens refill
  • 1-888-586-2020 (toll free)
Vision Essentials - Optometry
Vision Essentials by Kaiser Permanente

After-hours care:

  • Wednesday, 5:30 p.m. to 7:00 p.m.

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1 to 5 p.m.

Phone numbers

Appointments/cancellations
  • 510-675-2023
Show less

Services and amenities

Coordination of Benefits
Medi-Cal inpatient/outpatient billing, nonmember inpatient billing, refund/credit adjustments, secondary claims.

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4 p.m.

Phone numbers

Patient Financial Services
  • 1-800-201-2123 (toll free)
Grief/Bereavement Support
Periodic support groups

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Hours

Phone numbers

Information
  • 510-675-5792
Healthly Living Center
Lending and resource library, Classes, and Health Store

Location

Building B, 3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

Closed major holidays
  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Classes/Health Store/Health Information/Technology
  • 510-675-4531
Member Outreach
Personal Physician Selection

Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctorExternal Link

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-675-2663 (510-675-BOND)
Member Service Call Center
Benefits and Health Plan coverage information, forms and brochures

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
Information
  • 1-800-777-1370 (toll free)
Spanish
  • 1-800-788-0616 (toll free)
Release of Medical Information
Medical Secretaries

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Fax for Medical Secretaries
  • 510-675-6812
Fax for Records Release
  • 510-675-6701
Medical Secretaries
  • 510-675-6800
Records Release
  • 510-675-6700
Toll-free Fax for Medical Secretaries
  • 1-877-637-4022 (toll free)
Toll-free Fax for Records Release
  • 1-877-637-4023 (toll free)
Security

Location

Building A, 3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 7 a.m. to midnight

Phone numbers

Information (7 a.m. to 12 a.m.)
  • 510-512-2086
Information (after-hours)
  • 510-454-6204
Service Advisors
Service advisors are on-site to help make your medical center visit as smooth as possible. You can also call them directly to arrange for a meeting once you arrive.

Additional services scheduled to open at San Leandro Medical Center, spring 2014.

Location

Building B, 3553 Whipple Road
Union City, CA 94587
Get directions

Hours

Phone numbers

Fremont
  • 510-248-3209
Hayward
  • 510-784-4682
Union City
  • 510-675-3251
Show less

Building A
3555 Whipple Road
Union City, CA 94587

Departments and specialties

Chronic Conditions Care Management, Cosmetic Services, Dermatology, EKG - Electrocardiography, Injections - Adult, Laboratory, Physical Medicine and Rehabilitation, Psychiatry - Adult, Rehabilitation

Services and amenities

Coordination of Benefits, Grief/Bereavement Support, Member Outreach, Release of Medical Information, Security
Building B
3553 Whipple Road
Union City, CA 94587

Pharmacy services

Pharmacy 2
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Hours

Closed Saturday, Sunday and Holidays
  • Monday through Friday, 8:30 a.m. to 6:30 p.m.

Phone numbers

Information/Refill
  • 510-675-2133
Show less

Departments and specialties

Adult Medicine, Audiology, Head and Neck Surgery, Hearing Center, Occupational Health Center, Pharmacy 2, Radiology, Speech Therapy, Spine Clinic, Travel Clinic, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry

Services and amenities

Healthly Living Center, Service Advisors
Building C
3551 Whipple Road
Union City, CA 94587

Departments and specialties

Chemical Dependency Recovery Program (CDRP), Psychiatry - Child and Family
30116 Eigenbrodt Way
Union City, CA 94587

Departments and specialties

Home Health Care, Hospice

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their websiteExternal Link.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Driving directions

Located on the corner of Whipple Road and Union City Boulevard

From Oakland

Take I-880 south to the Whipple Road/Dyer Street exit. At the stop sign, go straight on Whipple Road.

From San Jose

Take I-880 north to the Whipple Road/Industrial Parkway exit. At the first stop sign, turn left under the freeway. At the second stop sign, turn right onto Whipple Road.

Public transportation

From BART, exit at the Union City station and take AC Transit route 97. Public transportation is subject to change.


BART and AC Transit

Public transportation for Bay Area Rapid Transit (BART) and Alameda-Contra Costa Transit District (AC Transit) is subject to change. For the latest information, call TravInfo at 817-1717 (from the 408, 415, 510, 650, 707, and 925 area codes), or 817-1718 (TTY).

For online route, schedule and fare information for all transit services in the Bay Area, visit 511 Transit
This page was last updated on:

03/29/18