South San Francisco Medical Center

South San Francisco Medical Center
Hospital
Kaiser Permanente facility
1200 El Camino Real
South San Francisco, CA 94080
650-742-2000

Resources

Skip map Map begins Use my location
  • open 24 hours
Emergency services, 7 days

Information

  • 916-784-5987 (TTY for the hearing/speech impaired)

Operator

  • 650-742-2000
Available services
  • Emergency service
  • After-hours services
  • Pharmacy services
Unavailable services
  • No urgent care services
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.

These accessibility standards also apply to the following buildings: Medical Office Building

1200 El Camino Real meets the following Accessibility standards: Accessibility: P, EB, IB, R, E, T

This facility fulfills limited Accessibility standards.
What are accessibility standards ?

Disability access

It's our policy to make our facilities and services accessible to individuals with disabilities, in compliance with federal and state laws that prohibit discrimination based on disability. Kaiser Permanente provides (1) access to service-animal users except where the animal poses a significant risk to health or safety; (2) appropriate auxiliary aids and services when necessary to ensure effective communication with individuals with hearing, cognitive, and/or communication-related disabilities, including qualified sign language interpreter services and informational materials in alternative formats (examples include large print, audio tape/CDs, electronics texts/disks/CD-ROMs, and Braile); and (3) accessible exam rooms and medical equipment for individuals with disabilities.

Hospital and Medical Offices

kp.org/southsanfrancisco

National Provider Identifier (NPI)
1982774337

California License Number
220000022


Emergency and after-hours care

After Hours Care - Adult Medicine

Location

1200 El Camino Real, Medical Offices, 4th Floor, Medical 7
South San Francisco, CA 94080
Get directions

Hours

Weekends and Holidays, 10 a.m. to 7 p.m.
  • Monday through Friday, 5:30 to 7 p.m.

Phone numbers

Advice (24 hours)/Appointments
  • open 24 hours
  • 650-742-2100 7 days
Emergency

Location

1200 El Camino Real, Hospital Tower, 1st Floor
South San Francisco, CA 94080
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 650-742-2511
  • 650-742-2515 (TTY for the hearing/speech impaired)
Show less

Pharmacy services

Pharmacy - Annex
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1200 El Camino Real, Medical Offices, 1st Floor
South San Francisco, CA 94080
Get directions

Hours

Closed weekends and major holidays
  • Monday through Friday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 650-742-2800
Pharmacy - Mail-Order

Phone numbers

Information (24 hours)
  • 1-888-218-6245 (toll free)
Pharmacy - Main
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1200 El Camino Real, Parking Garage
South San Francisco, CA 94080
Get directions

Hours

Holidays, 9 a..m. to 8 p.m.
  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 8 p.m.

Phone numbers

Information/Refill
  • 650-742-2888
Show less

Departments and specialties

AIDS/HIV Testing
Counseling and Program services

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Phone numbers

Information
  • 650-742-2230
Admitting

Location

1200 El Camino Real, Hospital, 1st floor
South San Francisco, CA 94080
Get directions

Phone numbers

Information
  • 650-742-2318
Advice Nurse

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Advice
  • 650-742-2100
Advice/Appointments
  • 1-866-454-8855 (toll free)
After Hours Care - Adult Medicine

Location

1200 El Camino Real, Medical Offices, 4th Floor, Medical 7
South San Francisco, CA 94080
Get directions

Hours

Weekends and Holidays, 10 a.m. to 7 p.m.
  • Monday through Friday, 5:30 to 7 p.m.

Phone numbers

Advice (24 hours)/Appointments
  • open 24 hours
  • 650-742-2100 7 days
Allergy
Office hours :
  • Monday, 8:45 a.m. to 12:45 p.m. and 1:45 p.m. to 5:30 p.m.
  • Tuesday (1st and 3rd Tuesday), 8:00 a.m. to 12:25 p.m. and 3:00 p.m. to 6:00 p.m.
  • Tuesday (2nd and 4th Tuesday), 8:00 a.m. to 12:25 p.m. and 2:00 p.m. to 6:00 p.m.
  • Wednesday, 7:30 a.m. to 12:30 p.m.
  • Thursday, 8:00 a.m. to 12:25 p.m. and 2:00 p.m. to 6:00 p.m.
  • Friday, 8:00 a.m. to 12:25 p.m. and 2:00 p.m. to 4:30 p.m.

Injection hours :
  • Monday, 9:00 a.m. to 12:25 p.m. and 2:00 p.m. to 5:00 p.m.
  • Tuesday (1st and 3rd Tuesday), 11:00 a.m. to 12:25 p.m. and 3:00 p.m. to 6:00 p.m.
  • Tuesday (2nd and 4th Tuesday), 10:00 a.m. to 12:25 p.m. and 2:00 p.m. to 6:00 p.m.
  • Thursday, 10:00 a.m. to 12:25 p.m. and 2:00 p.m. to 6:00 p.m.
by referral only

Location

1200 El Camino Real, Medical Offices, 1st Floor
South San Francisco, CA 94080
Get directions

Hours

Phone numbers

Appointments/advice
  • 650-742-2147
Allergy Shots
Wednesday, Friday, no allergy shots available

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Phone numbers

Advice/appointments
  • 650-742-2147
Anesthesia

Hospital Tower, 1st floor

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

Administrative hours:
  • Monday through Friday, 6 a.m. to 2:30 p.m.

Phone numbers

Nonurgent voicemail
  • 650-742-2395
Audiology
See Head and Neck Surgery

Location

1200 El Camino Real, Medical Offices, 1st Floor, Head and Neck Surgery
South San Francisco, CA 94080
Get directions

Phone numbers

Information
  • 650-742-2075
Bariatric Surgery

Location

1200 El Camino Real, Medical Offices, 3rd floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Information
  • 650-742-3079
Cancer Treatment Center

Location

Kaiser Permanente Cancer Treatment Center, 220 Oyster Point Blvd.
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8 a.m. to noon and 1 p.m. to 5 p.m.

Phone numbers

Information/Appointments
  • 650-827-6500
Cardiology
by referral only

Location

1200 El Camino Real, Medical Offices, 2nd floor, Module 5
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2912
Care Management

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

Phone numbers

Asthma
  • 650-742-2605
Chronic Pain
  • 650-742-7242
Congestive Heart Failure
  • 650-742-2531
Diabetes
  • 650-742-2981
PHASE (Prevent Heart Attacks and Strokes Everyday)
  • 650-742-2981
Case Management

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Phone numbers

Information
  • 650-742-3268
EKG - Electrocardiography

Echo/Treadmill

Medical Offices, 2nd floor

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:45 a.m. to 4:45 p.m.

Phone numbers

Information
  • 650-742-2542
Echocardiography (ECHO)

Location

1200 El Camino Real, Medical Offices, 2nd Floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2545
Emergency

Location

1200 El Camino Real, Hospital Tower, 1st Floor
South San Francisco, CA 94080
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 650-742-2511
  • 650-742-2515 (TTY for the hearing/speech impaired)
Endocrinology
by referral only

Location

1200 El Camino Real, Medical Offices, 2nd floor, Module 6
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2230
Family Travel Clinic

Phone numbers

Information
  • 650-742-2100
Gastroenterology (GI)
by referral only

Location

1200 El Camino Real, Orchid Center
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2230
Head and Neck Surgery
by referral only

Location

1200 El Camino Real, Medical Offices, 1st floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Appointments/messages/Audiology
  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 4:45 p.m.
  • 650-742-2075
Hospice
Hospice, 7 days, 24 hours

Hospice bereavement support groups :

Hospice bereavement support groups are for people who have lost a loved one. Our groups provide a safe place to grieve and supportive options to help you through the challenges of living in the absence of a loved one. Preregistration is required .

Location: 395 Hickey Blvd, Daly City, CA 94015
Room: 6th Floor, Gardenia Room
Time: Wednesday afternoons from 1:00 p.m. to 2:30 p.m.

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

Office
  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Bereavement support after-hours (5 p.m. to 8 a.m)
  • 1-877-829-8613 (toll free)
Information
  • 415-833-3655
Infectious Diseases
by referral only

Location

1200 El Camino Real, Medical Offices, 2nd and 4th floors
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2230
Infusion Center
by referral only

Location

1200 El Camino Real, Orchid Center
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2364
Injections

Location

1200 El Camino Real, Medical Offices, 4th floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 2 to 5 p.m.

Phone numbers

Information
  • 650-742-2380
Internal Medicine

Location

1200 El Camino Real, Medical Offices, 2nd and 4th floors
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Advice (24 hours)/Appointments
  • open 24 hours
  • 650-742-2100
Cancel
  • open 24 hours
  • 650-742-2770
Interventional Pain Management
by referral only

Location

1200 El Camino Real, Orchard Center
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m.

Phone numbers

Information
  • 650-742-2447
Interventional Radiology
by referral only

Location

1200 El Camino Real, Hospital, 1st floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2284
Laboratory
Call requesting practitioner for test results or check lab results online at kp.org .

Location

1200 El Camino Real, Medical Offices, 1st Floor
South San Francisco, CA 94080
Get directions

Hours

Holidays, 7 a.m. to 5:30 p.m.
  • Monday through Friday, 7 a.m. to 6:30 p.m.
  • Saturday and Sunday, 7:30 a.m. to 5:30 p.m.

Phone numbers

Information
  • 650-742-2544
Minor Injury Center

No emergencies

(Weekends only - Register on the 4th Floor, Medical 7)


by appointment only

Location

1200 El Camino Real, Medical Offices, 3rd Floor
South San Francisco, CA 94080
Get directions

Hours

Office
Sunday hours vary may
  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • Saturday and Sunday, 9:30 a.m. to 6 p.m.

Phone numbers

Advice/appointments
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 650-742-2188
Nephrology
by referral only

Location

1200 El Camino Real, Medical Offices, 2nd floor, Module 4
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2230
Neurology
by referral only

Location

1200 El Camino Real, Medical Offices, 4th floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 4:45 p.m.

Phone numbers

Advice/Appointments
  • Monday through Friday, 8:30 a.m. to 4:45 p.m.
  • 650-742-2179
Nuclear Medicine
by referral only

Location

1200 El Camino Real, Hospital, 1st floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Advice/Appointments
  • 650-742-2543
Oncology
by referral only

Location

1200 El Camino Real, Orchid Center
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2230
Orthopedics
Cast Room hours:
  • Monday through Friday, 8:00 a.m. to 4:45 p.m.
by referral only

Location

1200 El Camino Real, Medical Offices, 3rd floor
South San Francisco, CA 94080
Get directions

Hours

Office and phone
  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 650-742-2191
Messages
  • 650-742-2191
Pain Management
by referral only

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 7 a.m. to 3:30 p.m.

Phone numbers

Nonurgent messages (voicemail)
  • 650-742-2395
Perioperative Medicine Clinic (POM)
by appointment only

Location

1200 El Camino Real, Medical Offices, 4th floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Appointments
  • 650-742-3008
Pharmacy - Annex
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1200 El Camino Real, Medical Offices, 1st Floor
South San Francisco, CA 94080
Get directions

Hours

Closed weekends and major holidays
  • Monday through Friday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 650-742-2800
Pharmacy - Mail-Order

Phone numbers

Information (24 hours)
  • 1-888-218-6245 (toll free)
Pharmacy - Main
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1200 El Camino Real, Parking Garage
South San Francisco, CA 94080
Get directions

Hours

Holidays, 9 a..m. to 8 p.m.
  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 8 p.m.

Phone numbers

Information/Refill
  • 650-742-2888
Podiatry
by referral only

Location

1200 El Camino Real, Medical Offices, 3rd Floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 650-742-2191
Poison Control

Hours

Phone numbers

Information
  • 1-800-222-1222 (toll free)
Pulmonary Function Testing (PFT)

Location

1200 El Camino Real, Medical Offices, 2nd Floor, Module 6
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 650-742-3313
Pulmonology
by referral only

Location

1200 El Camino Real, Medical Offices, 2nd floor, Module 6
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2230
Radiation Oncology

Location

Kaiser Permanente Cancer Treatment Center, 220 Oyster Point Blvd.
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8 a.m. to noon and 1 p.m. to 5 p.m.

Phone numbers

Information/Appointments
  • 650-827-6500
Radiology/Diagnostic Imaging
CT Scan hours:
  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • Saturday, Sunday, 9:00 a.m. to noon
General X-ray hours:
  • Monday through Friday, 9:00 a.m. to 8:00 p.m.
MRI hours :
  • Monday through Thursday, 7:30 a.m. to 9:00 p.m.
  • Friday through Sunday, 8:00 a.m. to 10:00 p.m.
Ultrasound hours:
  • Monday through Friday, 8:00 a.m. to 6:30 p.m.
  • Saturday, Sunday, 8:30 a.m. to 5:00 p.m.

Location

1200 El Camino Real, Hospital, 1st floor
South San Francisco, CA 94080
Get directions

Phone numbers

Appointments
  • 650-742-2101
Rheumatology
by referral only

Location

1200 El Camino Real, Medical Offices, 2nd floor, Module 6
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2230
Sleep Lab
by referral only

Location

1200 El Camino Real, Medical Offices, 2nd Floor, Module 6
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5:30 p.m.

Phone numbers

Information
  • 650-742-3313
Social Services (Inpatient)
by referral only

Location

1200 El Camino Real, Hospital Tower, 5th floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2332
Surgery
by referral only

Location

1200 El Camino Real, Medical Offices, 3rd floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Advice/Appointments
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 650-742-2188
Appointments
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 650-742-2167
Urology
by referral only

Location

1200 El Camino Real, Medical Offices, 4th floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Advice/Appointments
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 650-742-3004
Volunteer Services

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 9 a.m. to 8 p.m.

Phone numbers

Information
  • 650-742-2321
Volunteer
  • 650-742-2678
Show less

Services and amenities

Ambulance Billing

Phone numbers

Information
  • 1-800-464-4000 (toll free)
Business Office

Location

1200 El Camino Real, Medical Offices, 1st Floor, Room 1184
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Ambulance billing
  • 1-800-464-4000 (toll free)
Information
  • 650-742-2436
Medical financial assistance/general information
  • 1-866-399-7696 (toll free)
Patient financial advisor/medical financial assistance
  • 650-742-2436
Chinese Interpreter Call Center

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5 p.m.
  • Saturday, 8 a.m. to noon

Phone numbers

Information
  • 1-877-393-2332
Internal Medicine, Ob/Gyn, Pediatric Advice/Appointments
  • 415-833-2239
Coordination of Benefits

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4 p.m.

Phone numbers

Information
  • 1-800-498-2748 (toll free)
Discharge Planning/Utilization Management

Hospital Tower, 5th Floor

(Inpatient only)

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Referral line
  • 650-742-2332
Durable Medical Equipment (Northern California)

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 8:30 a.m. to 5 p.m.
  • 1-877-317-6230 7 days
Health Education

Location

1200 El Camino Real, Medical Offices, 1st Floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 4:30 p.m.

Phone numbers

Information
  • 650-742-2439
Health Sciences Library
Hours: Vary, please call before visiting

Location

1200 El Camino Real, Hospital, 2nd Floor
South San Francisco, CA 94080
Get directions

Phone numbers

Information
  • 650-742-2540
Language Assistance
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

View language assistance policies for this facility.

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions
Lost and Found

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4 p.m.

Phone numbers

Information
  • 650-742-3333
Member Outreach/Personal Physician Selection
Select a personal physician or get information about practitioners and services. Online at kp.org/mydoctorExternal Link

Location

Daly City Medical Offices, 395 Hickey Blvd.
Daly City, CA 94015
Get directions

Phone numbers

Information
  • 650-301-4727
Member Service Contact Center
Benefits and Health Plan coverage information, forms and brochures

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free) 7 days, 24 hours, closed holidays
Information
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)
Member Services Office

Benefits and Health Plan coverage information, forms and brochures

Location

1200 El Camino Real, Medical Offices, 1st floor
South San Francisco, CA 94080
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 650-742-2097
Release of Medical Information
(Medical Secretary)

Next to the Gift Shop

Location

1200 El Camino Real, Hospital Tower, lobby, 1st Floor
South San Francisco, CA 94080
Get directions

Hours

Closed holidays
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Disability claims intake, Option 2
  • 650-827-6409
Information
  • 650-827-6409
Security

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Phone numbers

Vehicle assistance
  • 650-742-2348
Skilled Nursing Facility Billing

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Phone numbers

Fax
  • 925-979-7677
Information
  • 1-800-337-0115 (toll free)
TTY for the Hearing or Speech Impaired

Location

1200 El Camino Real
South San Francisco, CA 94080
Get directions

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Emergency
  • 650-742-2515
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1200 El Camino Real
South San Francisco, CA 94080

Emergency and after-hours care

After Hours Care - Adult Medicine

Hours

Weekends and Holidays, 10 a.m. to 7 p.m.
  • Monday through Friday, 5:30 to 7 p.m.

Phone numbers

Advice (24 hours)/Appointments
  • open 24 hours
  • 650-742-2100 7 days
Emergency

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 650-742-2511
  • 650-742-2515 (TTY for the hearing/speech impaired)
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Pharmacy services

Pharmacy - Annex
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Hours

Closed weekends and major holidays
  • Monday through Friday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 650-742-2800
Pharmacy - Main
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Hours

Holidays, 9 a..m. to 8 p.m.
  • Monday through Friday, 8:30 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 8 p.m.

Phone numbers

Information/Refill
  • 650-742-2888
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Departments and specialties

AIDS/HIV Testing, Admitting, Advice Nurse, After Hours Care - Adult Medicine, Allergy, Allergy Shots, Anesthesia, Audiology, Bariatric Surgery, Cardiology, Care Management, Case Management, EKG - Electrocardiography, Echocardiography (ECHO), Emergency, Endocrinology, Gastroenterology (GI), Head and Neck Surgery, Hospice, Infectious Diseases, Infusion Center, Injections, Internal Medicine, Interventional Pain Management, Interventional Radiology, Laboratory, Minor Injury Center, Nephrology, Neurology, Nuclear Medicine, Oncology, Orthopedics, Pain Management, Perioperative Medicine Clinic (POM), Pharmacy - Annex, Pharmacy - Main, Podiatry, Pulmonary Function Testing (PFT), Pulmonology, Radiology/Diagnostic Imaging, Rheumatology, Sleep Lab, Social Services (Inpatient), Surgery, Urology, Volunteer Services

Services and amenities

Business Office, Chinese Interpreter Call Center, Coordination of Benefits, Discharge Planning/Utilization Management, Health Education, Health Sciences Library, Language Assistance, Lost and Found, Member Services Office, Release of Medical Information, Security, Skilled Nursing Facility Billing, TTY for the Hearing or Speech Impaired
Daly City Medical Offices
395 Hickey Blvd.
Daly City, CA 94015

Services and amenities

Member Outreach/Personal Physician Selection
Kaiser Permanente Cancer Treatment Center
220 Oyster Point Blvd.
South San Francisco, CA 94080

Departments and specialties

Cancer Treatment Center, Radiation Oncology
Pacific Plaza
2001 Junipero Serra Blvd
Daly City, CA 94014

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their websiteExternal Link.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

From I-280
Take Hickey Blvd. to El Camino Real. Turn right.

From I-380
Take El Camino Real north.

From BART
Exit at the South San Francisco station and take SamTrans bus 390 southbound. The ride is approximately two minutes. Exit the bus across the street from Kaiser Permanente, on El Camino Real. To return to the BART station, take SamTrans bus 390 northbound.

To Daly City Medical Offices

From the South San Francisco BART station, take SamTrans bus 133 westbound. The ride is approximately three minutes. The offices are located at 395 Hickey Blvd. To return to the BART station, take SamTrans bus 133 eastbound.
Public transportation is subject to change.
This page was last updated on:

03/29/18