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San Rafael Medical Center
Hospital
Kaiser Permanente facility
99 Montecillo Rd
San Rafael, CA 94903
415-444-2000
Resources
Find out about
Related links
- Monday through Friday, 8:30 a.m. to 5 p.m.
Emergency services
- 7 days, 24 hours
Appointments
- 415-444-2940
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Operator/information
- 415-444-2000
This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
-
Emergency is available
-
Urgent Care is not available
-
After Hours Care is not available
-
Pharmacy is available
Map ends
About this facility
Accessibility: P, EB, IB, R, E, TThis facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards? )
National Provider Identifier (NPI)
1194895227
California License Number
110000357
California License Name
Kaiser Foundation Hospital - San Rafael
San Rafael Hospital IP Pharmacy - 99 Montecillo Road, 1st Floor
Pharmacy license: HSP 39139
Pharmacy NPI: 1205984002
San Rafael Medical Center (Oncology) Pharmacy - 820 Las Gallinas, 1st Floor, RM #200
Pharmacy license: PHY 55724
Pharmacy NPI: 1861919540
San Rafael Pharmacy-1 OP Pharmacy - 99 Montecillo Road, 3rd Floor
Pharmacy license: PHY 18749
Pharmacy NPI: 1932266293
Plans accepted at this facility
Emergency care
7 days, 24 hours
Phone numbers
Information
- 415-444-2400
TTY for the hearing/speech impaired
- 711 (toll-free TTY for the hearing/speech impaired)
Pharmacy services
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
Monday through Sunday, including holidays
- 9 a.m. to 6 p.m.
Phone numbers
Information/Refill
- 415-444-2980
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
Hours
7 days
- open 24 hours
Phone numbers
Information
- 415-444-2075
Phone hours: 7 days, 24 hours
Phone numbers
Internal Medicine
- 415-444-2940
Ob/Gyn
- 415-444-4440
Pediatrics
- 415-444-4460
Located at Novato Medical Offices
.
Hours
- Monday through Friday, 7:30 a.m. to 4 p.m.
Phone numbers
Information
- 415-492-6513
by referral only
Hours
- Monday through Friday, 7:30 a.m. to 3:30 p.m.
Phone numbers
Information
- 415-444-4957
by referral only
Hours
- Monday through Thursday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-866-454-4918 (toll free)
Programs include Asthma, Congestive Heart Failure, Chronic Pain, Diabetes, PHASE
and MultiFit
See also Medicine
See also Medicine
Hours
Phone numbers
Asthma
- 415-492-6513
Cardiac Rehab Program
- 415-492-6519
Chronic Pain Management
- 415-492-6315
Congestive Heart Failure
- 415-492-6557
Diabetes
- 415-492-6558
Erythropoietin Management Services
- 415-899-7817
Harm Reduction
- 415-492-6524
Hypertension Management
- 415-492-6558
Life Care Planning
- 1-866-454-4918 (toll free)
Osteoporosis/fracture prevention coordinator
- 415-492-6559
PHASE (Prevent Heart Attacks and Strokes Everyday)
- 415-492-6558
Pain Management Program
- 415-492-6315
Palliative Care
- 415-446-2510
Located at Novato, Petaluma, and Downtown San Rafael Medical Offices - 3rd Street.
See also Medicine.
See also Medicine.
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-866-454-4918 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-444-3116
Hours
- Monday through Friday, 8:30 a.m. to 4 p.m.
Phone numbers
Information
- 415-492-6557
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
Phone numbers
Advice/appointments
- Monday through Friday, 8:30 a.m. to 5 p.m.
- 415-444-2939
Toll free from Petaluma
- 707-765-2062 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Advice/appointments
- 415-492-6783
Prevent Heart Attacks and Strokes Everyday (PHASE)
This program is also located at Novato Medical Offices, Petaluma Medical Offices, and Downtown San Rafael Medical Offices - 3rd Street.
This program is also located at Novato Medical Offices, Petaluma Medical Offices, and Downtown San Rafael Medical Offices - 3rd Street.
Hours
- Monday through Friday, 8:30 a.m. to 4 p.m.
Phone numbers
Information
- 415-492-6558
7 days, 24 hours
Phone numbers
Information
- 415-444-2400
TTY for the hearing/speech impaired
- 711 (toll-free TTY for the hearing/speech impaired)
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments/messages
- 415-444-2950
Toll free from Petaluma
- 707-765-6225 (toll free)
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5:30 p.m.
Phone numbers
HIV coordinator
- 415-444-4572
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2919
Toll free from Petaluma
- 707-765-2101 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-893-4132
HIV services by referral only
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
HIV coordinator
- 415-444-4572
HepC coordinator
- 415-899-7866
Information
- 415-444-2497
Latent TB coordinator
- 415-899-7865
PrEP coordinator
- 415-899-7865
by referral only
Hours
- Monday through Friday, 7:30 a.m. to 3:30 p.m.
Phone numbers
Interventional Radiology
- 415-444-4957
Fasting blood work requires 12 to 14 hours of water-only diet.
Call requesting physician for test results or check most lab results online
Call requesting physician for test results or check most lab results online
Hours
Closed Sunday and holidays
- Monday through Friday, 7 a.m. to 6 p.m.
- Saturday, 8 a.m. to 3 p.m.
Phone numbers
Information
- 415-444-2064
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-866-454-4917 (toll free)
EKG WALK-IN HOURS
Monday-Friday 8:30 a.m. - 4:30 p.m.
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Phone numbers
Advice/appointments
- 415-444-4620
Toll free from Petaluma
- 1-707-765-3633 (toll free)
This program is located at Novato, Petaluma, and Downtown San Rafael Medical Office-3rd St.
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 1-866-454-4918 (toll free)
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2291
by referral only
Phone numbers
Treatment coordinator
- 415-444-4572
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Information
- 415-444-2319
by referral only
Hours
- Tuesday and Wednesday, 9 a.m. to 5:30 p.m.
Phone numbers
Information
- 415-444-4742
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/information/messages
- 415-444-2911
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2911
Skin Cancer Surgery
by referral only
Hours
- Monday through Friday, 7 a.m. to 3 p.m.
Phone numbers
Information
- 415-444-2233
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2905
by referral only
Phone numbers
Information
- 415-444-2654
Kaiser Permanente On-the-Job
Medical treatment for work-related injuries and illnessesHours
Closed Saturday, Sunday, and holidays
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/information
- 415-444-2900
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2988
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-4430
Toll free from Petaluma
- 707-765-6225 (toll free)
by referral only
Hours
- Monday through Friday, 8:30 a.m. to noon and 1 to 5 p.m.
Phone numbers
Appointments/Cancellations/Information
- 415-444-2579
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
Monday through Sunday, including holidays
- 9 a.m. to 6 p.m.
Phone numbers
Information/Refill
- 415-444-2980
Mail Order Phone
- 1-888-218-6245 (toll free)
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2633
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-4430
Toll free from Petaluma
- 707-765-6225 (toll free)
Phone numbers
Information
- 1-800-222-1222 (toll free)
by referral only
Phone numbers
Advice/Appointments
- 415-444-2891
by referral only
Hours
- Monday through Friday, 7 a.m. to 8:30 p.m.
Phone numbers
Appointments/information
- 415-492-6375
Located at Downtown San Rafael Medical Offices - 3rd Street.
by referral only
Hours
PET/CT Scan is located at Petaluma Medical Offices
Hours
- Monday through Friday, 7 a.m. to 5 p.m.
Phone numbers
Appointments/information
- 415-492-6375
by referral only
Hours
- Monday through Friday, 7 a.m. to 9 p.m.
- Saturday and Sunday, 7:30 a.m. to 6 p.m.
Phone numbers
Appointments/information
- 415-444-2382
by referral only
Hours
- Monday through Friday, 7:30 a.m. to 4:30 p.m.
Phone numbers
Appointments/information
- 415-492-6375
by referral only
Hours
- Monday through Friday, 7:30 a.m. to 5 p.m.
Phone numbers
Appointments/information
- 415-444-2363
by referral only
Hours
- Monday through Friday, 7 a.m. to 8:30 p.m.
See
Petaluma Medical Offices
by referral only
Hours
Phone numbers
Information
- 415-444-2966
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 415-444-2919
Toll Free to Petaluma
- 707-765-2101 (toll free)
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appointments/Messages
- 415-444-2950
Toll free from Petaluma
- 707-765-6240
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appointments/Messages
- 415-444-2950
Toll free from Petaluma
- 707-765-6240
Services and amenities
Phone numbers
Financial Advisors
- 415-444-2409
Information/Billing Office
- 415-444-2100
Hours
- Monday through Friday, 7 a.m. to 6 p.m.
- Saturday, 8 a.m. to 1 p.m.
Phone numbers
Advice/appointments - Adult Medicine, Ob/Gyn, Pediatrics
- 415-833-2239
Information
- 1-877-393-2332 (toll free)
Phone numbers
Patient Finanical Services
- 1-800-201-2123 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 8:30 a.m. to 5 p.m.
- 1-877-317-6230 (toll free) 7 days
Across from Pharmacy
Hours
- Monday through Friday, 9 a.m. to 5 p.m.
Phone numbers
Information
- 415-444-2173
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-444-2058
On-site interpreter services in most languages are available. Request an interpreter when you make an appointment. Please inquire with the medical staff when need of an interpreter.
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctor
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6545
Phone hours:
7 days, 24 hours, closed holidays
Phone numbers
Chinese dialects
- 1-800-757-7585 (toll free)
English
- open 24 hours
- 1-800-464-4000 (toll free)
Spanish
- 1-800-788-0616 (toll free)
TTY
- 711 (TTY for the hearing/speech impaired)
Please go to Member Services Contact Center listing for phone services.
Hours
Phone numbers
Chinese
- 1-800-757-7585
English
- 1-800-464-4000 (toll free)
Spanish
- 1-800-788-0616 (toll free)
TTY
- 1-800-777-1370 (toll free)
Hours
- Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m.
Phone numbers
Information
- 415-444-4286
Medical Secretaries
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6317
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/information
- 415-444-2638
Email: monica.x1.perez@kp.org
Schedule may change due to appointment needs.Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 415-492-6745
Hours
Phone numbers
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Phone numbers
Hospital information desk
- 415-444-2054
Medical Office One information desk
- 415-444-2792
Medical Office Two information desk
- 415-444-2603
99 Montecillo Rd
San Rafael, CA 94903
San Rafael, CA 94903
Emergency care
7 days, 24 hours
Phone numbers
Information
- 415-444-2400
TTY for the hearing/speech impaired
- 711 (toll-free TTY for the hearing/speech impaired)
Pharmacy services
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
Monday through Sunday, including holidays
- 9 a.m. to 6 p.m.
Phone numbers
Information/Refill
- 415-444-2980
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
Admitting, Advice Nurse, Asthma Care Management, Cardiac Catherization Lab, Cardiac Rehabilitation Care Management, Care Management, Chronic Pain Care Management, Congestive Heart Failure Care Management, Dermatology, Dermatology - Cosmetic Services, Diabetes/Cardiovascular Risk Management, Emergency Services, General Surgery, HIV Services, Head and Neck Surgery, Home Health Care, Infectious Diseases, Interventional Radiology, Laboratory, Medicine - Anticoagulation services, Medicine - Cardiology, Medicine - Gastroenterology (GI), Medicine - Hepatitis C Services, Medicine - Infusion Therapy, Medicine - Insulin Pump Program, Medicine - Oncology, Medicine - Oncology/Hematology, Mohs/Dermatology Services, Neurology, Nutrition, Occupational Health Center, Orthopedic Medicine, Orthopedic Surgery, Perioperative Medicine, Pharmacy 1, Plastic and Reconstructive Surgery, Podiatry, Pulmonology, Radiology/Diagnostic Imaging, Radiology/Diagnostic Imaging - CT Scan, Radiology/Diagnostic Imaging - MRI, Radiology/Diagnostic Imaging - Mammography, Radiology/Diagnostic Imaging - Nuclear Medicine, Radiology/Diagnostic Imaging - Ultrasound, Urology, Vascular Surgery, Wound CareServices and amenities
Chinese Interpreter Call Center, Health Education, Health Sciences Library, Language Assistance, Member Outreach (Personal Physician Selection), Preoperative Nurse Educator, Social Services/Discharge Planning, Volunteers
100 Smith Ranch Rd
San Rafael, CA 94903
San Rafael, CA 94903
Services and amenities
Member Services Office - Temporarily Closed, Release of Medical InformationTo find:
- a provider's office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
If you would like to report an error in provider or facility information, please contact us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).
Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
From Highway 101
Take the Freitas Parkway exit and go west. Turn left onto Las Gallinas Avenue. Turn right onto Nova Albion Way, then right onto Montecillo Road.This page was last updated on: 04/29/22