Mountain View Medical Offices

Mountain View Medical Offices
Medical Office Building
Kaiser Permanente facility
555 Castro St.
Mountain View, CA 94041
650-903-3000

Resources

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California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Operator

  • 650-903-3000
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.

These accessibility standards also apply to the following building:

565 Castro Street (Specialty Clinic)
This facility fulfills basic and medical equipment accessibility standards
Accessibility: P, EB, IB, R, E, T
(What are accessibility standards? )

Pharmacy services

Pharmacy - First Floor
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Hours

Closed weekends and holidays.
  • Monday through Friday, 8:30 a.m. to 6:30 p.m.

Phone numbers

Information/Refill
  • 650-903-2150
Mail-order Pharmacy/Information (24 hours)
  • 1-888-218-6245 (toll free)
Show less

Departments and specialties

Advice Nurse

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Information
  • 650-903-3020
Chronic Conditions Case Management

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Hours

Phone numbers

Information
  • 650-903-2144
Dermatology

1st Floor

by referral only

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Advice/Appointments/Urgent care/Cancellations (24 hours)
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 650-903-3022
Flu Vaccination Hotline (Seasonal)

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Phone numbers

English
  • 650-903-2799
Spanish
  • 650-903-2192
HIV Testing

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Counseling/Information
  • 650-903-2636
Injection Clinic - Adult

TB skin tests are not available on Thursday

Location

555 Castro St., 3rd floor, Medicine A
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8:45 a.m. to 12:30 p.m. and 1:30 p.m. to 4:45 p.m.

Phone numbers

Information
  • 650-903-2633
Injection Clinic - Adult Travel Clinic
For members 18 and over
by appointment only

Location

555 Castro St., 1st floor, Minor Injury Clinic
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 9 a.m. to noon and 2 p.m. to 4 p.m.

Phone numbers

Appointments/Information
  • 650-903-3020
Injection Clinic - Child

Location

555 Castro St., 2nd Floor, Pediatrics
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 9:30 to 11:30 a.m. and 2 to 4:30 p.m.

Phone numbers

Appointments/Information
  • 650-903-3020
Internal Medicine
For members 18 and older

Location

555 Castro St., 3rd floor
Mountain View, CA 94041
Get directions

Hours

Closed Saturday, Sunday and holidays.
  • Monday through Friday, 8:45 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Advice (24 hours)/Appointments
  • 650-903-3020
Cancel (24 hours)
  • 650-903-2661
Laboratory

Call requesting physician for test results or check most lab results online

Location

555 Castro St., 1st floor
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:45 p.m.

Phone numbers

Information
  • 650-903-2750
Minor Injury Center
No emergencies

For minor injuries and lacerations only.For illnesses, see Internal Medicine or Pediatrics
by appointment only

Location

555 Castro St., 1st floor
Mountain View, CA 94041
Get directions

Hours

Closed holidays
  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice (24 hours)/Appointments
  • open 24 hours
  • 650-903-3020
Cancel (24 hours)
  • 650-903-2661
Obstetrics/Gynecology (Ob-Gyn)

Location

555 Castro St., 2nd floor
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice/Appointments
  • open 24 hours
  • 650-903-3020 7 days
Cancel
  • 650-903-2661
Pediatrics
For members 17 and younger

Injections hours: Monday through Friday, 9:00 a.m. to 11:30 a.m. and 2:00 p.m. to 4:30 p.m.; closed holidays
by appointment only

Location

555 Castro St., 2nd Floor
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8:45 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Advice/Appointments
  • open 24 hours
  • 650-903-3020
Pharmacy - First Floor
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Hours

Closed weekends and holidays.
  • Monday through Friday, 8:30 a.m. to 6:30 p.m.

Phone numbers

Information/Refill
  • 650-903-2150
Mail-order Pharmacy/Information (24 hours)
  • 1-888-218-6245 (toll free)
Psychiatry
Located at 565 Castro Street

Location

Specialty Clinic, 565 Castro Street
Mountain View, CA 94041
Get directions

Hours

Phone numbers

Appointments/Information (Adult)
  • 650-903-2850
Appointments/Information (Child)
  • 408-366-4450
New Appointments
  • 408-366-4400
Psychiatry - Chemical Dependency Recover Program

Located at Santa Clara Medical Center, 19000 E. Homestead Road., Building 1, Cupertino, CA

Phone numbers

Appointments/Information
  • 408-366-4200
Radiology - Mammography

Location

555 Castro St., 1st floor
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5:15 p.m.

Phone numbers

Information
  • 650-903-2115
Radiology/Diagnostic Imaging
by referral only

Location

555 Castro St., 1st Floor
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5:15 p.m.

Phone numbers

Information
  • 650-903-2115
TTY for the Hearing or Speech Impaired

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Phone numbers

California Relay Service
  • 711
Vision Essentials - Ophthalmology
Retinal Screening

Location

555 Castro St., 2nd Floor
Mountain View, CA 94041
Get directions

Hours

  • Tuesday and Thursday, 1:30 to 5 p.m.

Phone numbers

Advice/Appointments
  • 650-903-3070
Vision Essentials - Optical Center
Vision Essentials by Kaiser Permanente

Eyeglasses, contact lenses

Visit kp2020.org

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Hours

  • Monday, Wednesday through Friday, 8:15 a.m. to 6:15 p.m.
  • Tuesday, 8:15 a.m. to 7:15 p.m.

Phone numbers

Appointments/Information
  • 650-903-3065
Contact lenses refill
  • 1-888-586-2020 (toll free)
Vision Essentials - Optometry
Vision Essentials by Kaiser Permanente

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/Appointments/Cancel
  • 650-903-3065
Show less

Services and amenities

Healthly Living Center


Location

555 Castro St., 1st Floor
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 650-903-2636
Member Service Contact Center

Benefits and Health Plan information, forms and brochures

Phone numbers

Chinese dialects
  • 1-800-757-7585
English
  • 1-800-464-4000 (toll free) 7 days, 24 hours, closed holidays
Information
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616
Member Services Office

Benefits and Health Plan information, forms and brochures

Location

555 Castro St., 1st Floor
Mountain View, CA 94041
Get directions

Hours

Closed holidays
  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 650-903-2125
Personal Physician Selection
Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctorExternal Link

Phone numbers

Information
  • 1-888-466-1800
Release of Medical Information
Medical Secretaries

Email: mtn-view-roi-dept@kp.org

Location

555 Castro St., 2nd floor
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 408-851-1750
Security

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Hours

  • Monday through Friday, 8 a.m. to 8:30 p.m.

Phone numbers

Information/Lost and Found
  • 408-851-0202
Volunteer Services
To become a volunteer please visit volunteer-ncal.kaiserpermanente.org .

Location

555 Castro St.
Mountain View, CA 94041
Get directions

Hours

Phone numbers

Information
  • 650-903-2636
Show less

555 Castro St.
Mountain View, CA 94041

Pharmacy services

Pharmacy - First Floor
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Hours

Closed weekends and holidays.
  • Monday through Friday, 8:30 a.m. to 6:30 p.m.

Phone numbers

Information/Refill
  • 650-903-2150
Mail-order Pharmacy/Information (24 hours)
  • 1-888-218-6245 (toll free)
Show less

Departments and specialties

Advice Nurse, Chronic Conditions Case Management, Dermatology, Flu Vaccination Hotline (Seasonal), HIV Testing, Injection Clinic - Adult, Injection Clinic - Adult Travel Clinic, Injection Clinic - Child, Internal Medicine, Laboratory, Minor Injury Center, Obstetrics/Gynecology (Ob-Gyn), Pediatrics, Pharmacy - First Floor, Radiology - Mammography, Radiology/Diagnostic Imaging, TTY for the Hearing or Speech Impaired, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry

Services and amenities

Healthly Living Center, Member Services Office, Release of Medical Information, Security, Volunteer Services
Specialty Clinic
565 Castro Street
Mountain View, CA 94041

Departments and specialties

Psychiatry

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their websiteExternal Link.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Driving directions

From El Camino Real, turn east onto Castro Street

This page was last updated on:

09/18/18