Elk Grove Promenade Medical Office

Elk Grove Promenade Medical Office
Medical Office Building
Kaiser Permanente facility
10305 Promenade Parkway
Elk Grove, CA 95757
916-544-6000

Resources

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California Relay Service

  • 771 (toll-free TTY for the hearing/speech impaired)

Operator/information

  • 916-544-6000 (.)
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
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About this facility

Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(
What are accessibility standards? )

Pharmacy services

Pharmacy
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .
by walk-in

Location

10305 Promenade Parkway, 1st Floor
Elk Grove, CA 95757
Get directions

Hours

Closed Saturday, Sunday, and holidays
  • Monday through Friday, 8:30 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 916-544-6060 (.)
Show less

Departments and specialties

Adult and Family Medicine
Call for after-hours appointment availability.

Location

10305 Promenade Parkway
Elk Grove, CA 95757
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice (24 hours)/Appointments/Information/Messages
  • 916-544-6300 (.)
Advice Nurse

Phone numbers

Adult Medicine
  • open 24 hours
  • 916-544-6300 (.) 7 days
Advice/Appointments
  • 1-866-454-8855 (toll free)
Ob-Gyn
  • 916-544-6500 (.)
Pediatrics
  • 916-544-6600 (.)
Laboratory
Call requesting physician for test results or check most lab results online

1st floor

Location

10305 Promenade Parkway
Elk Grove, CA 95757
Get directions

Hours

Closed weekends and holidays
  • Monday through Friday, 7 a.m. to 6 p.m.

Phone numbers

Information
  • 916-544-6100 (.)
Obstetrics/Gynecology (Ob-Gyn)

Location

10305 Promenade Parkway, 1st Floor
Elk Grove, CA 95757
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:15 p.m. and 1:15 to 5 p.m.

Phone numbers

Advice (24 hours)/Appointments
  • 1-866-454-8855 (toll free) 7 days
Advice (24 hours)/Appointments/Cancellations/Information/Messages
  • 916-544-6500 (.)
Pediatrics
by appointment only

Location

10305 Promenade Parkway, 1st Floor
Elk Grove, CA 95757
Get directions

Hours

After-hours and weekend telephone appointments may be offered.
Office hours:
  • Monday through Friday, 8:30 a.m. to 12:20 p.m. and 1:20 to 5 p.m.

Phone numbers

Advice (24 hours)/Appointments/Cancellations/Information/Messages
  • 1-866-454-8855 (toll free)
  • 916-544-6600 (.)
Pharmacy
Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .
by walk-in

Location

10305 Promenade Parkway, 1st Floor
Elk Grove, CA 95757
Get directions

Hours

Closed Saturday, Sunday, and holidays
  • Monday through Friday, 8:30 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 916-544-6060 (.)
Radiology/Diagnostic Imaging
Walk-in mammography available, no appointment needed.

Location

10305 Promenade Parkway, 1st Floor
Elk Grove, CA 95757
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 6 p.m.

Phone numbers

Information
  • 916-688-2029 (.)
Sports Medicine
by appointment only
by referral only

Location

10305 Promenade Parkway, 2nd Floor
Elk Grove, CA 95757
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/Cancel/Information/Messages
  • 916-544-6160 (.)
Show less

Services and amenities

Health Education and Healthy Living Store
No appointment necessary

1st floor
by walk-in

Location

10305 Promenade Parkway
Elk Grove, CA 95757
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Classes/Information/Services
  • 916-544-6220 (.)
Member Services Contact Center

Location

10305 Promenade Parkway
Elk Grove, CA 95757
Get directions

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
Spanish
  • 1-800-788-0616 (toll free)
TTY
  • 711 (TTY for the hearing/speech impaired)
Member Services Office

Location

10305 Promenade Parkway
Elk Grove, CA 95757
Get directions

Hours

Closed holidays
  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Personal Physician Selection/Member Outreach
Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctorExternal Link

Location

10305 Promenade Parkway
Elk Grove, CA 95757
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 1-800-278-3329 (toll free)
Release of Medical Information
Medical Secretaries
Request for copies of medical records and completion of forms.

Email:
General requests: ssc-roi-dept @kp.org
Disability/FMLA requests: ssc-roi-disability@kp.org

Location

10305 Promenade Parkway
Elk Grove, CA 95757
Get directions

Hours

Closed holidays
  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Fax
  • 1-877-541-9844 (toll free)
Information
  • 916-525-6940 (.)
Show less

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their websiteExternal Link.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Highway 99 North from Galt

From North 99 take the Grant Line/Kammerer Rd exit, take a left and head West to Promenade Parkway. Take a right at Promenade Parkway. Our facility is at Kyler Rd and Promenade Parkway.

Highway 99 South from Downtown Sacramento

From South 99 take the Grant Line/Kammerer Rd exit, take a right and head West to Promenade Parkway. Take a right at Promenade Parkway. Our facility is at Kyler Rd and Promenade Parkway.
This page was last updated on:

03/29/18