Silver Spring Medical Center

Silver Spring Medical Center
Medical Office Building
Kaiser Permanente facility
12201 Plum Orchard Dr
Silver Spring, MD 20904
301-572-1000
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  • Monday through Friday, 8 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Laboratory
Monday through Friday, 8 a.m. to 5 p.m.

Pharmacy
Monday through Friday, 8:30 a.m. to 5:30 p.m.

Radiology
Monday through Friday, 8:30 a.m. to 5 p.m

Appointments (Washington DC area)

  • 703-359-7878

Appointments (outside Washington DC area)

  • 1-800-777-7904 (toll free)

Information

  • 301-572-1000

Information about closings and delays for this medical center

  • 1-844-549-0597 (toll free)

TTY

  • 711 (TTY for the hearing/speech impaired)

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is not available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is available
Map ends

About this facility

You can request health information and medical forms by using kp.org. You may also call Health Information Management Services (HIMS) for assistance at 1-800-777-7904, option 2, Monday through Friday, 7 a.m. to 7 p.m.

This medical center has a HIMS department available for in-person visits. See its department listing for hours.

Pharmacy services

Pharmacy

Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members may request prescription refills for local Kaiser Pharmacy pick up or for home delivery via Kaiser mail order pharmacy at kp.org/rxrefill.

Pharmacy Type: Retail

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

Closed holidays

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Fax
  • 301-572-3399
Mail-order Fax
  • 703-466-4901
Mail-order Pharmacy Phone
  • Monday through Friday, 7 a.m. to 6 p.m.
    Saturday, 8:30 a.m. to 4 p.m.
    Sunday, Closed
  • 1-800-733-6345 (toll free)
Pharmacy Phone
  • 301-572-1055
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Departments and specialties

Adult Primary Care

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7878
Appointments (outside Washington DC area)
  • 1-800-777-7904 (toll free)
Behavioral Health

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Information
  • 1-866-530-8778 (toll free)
Diabetes Management
by referral only

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 703-359-7878
Health Information Management (HIMS)

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Department number - Option 2
  • 1-800-777-7904 (toll free)
Fax
  • 1-844-785-2201 (toll free)
Laboratory
Call requesting practitioner for test results or check lab results online at kp.org.

Lab appointments are recommended for all tests and are available for you to schedule via kp.org once your provider has placed the order. Your lab test results will be available to you via kp.org usually within 24-48 hours.

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 301-572-1000
Mammography

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

Closed 12 noon to 1 p.m.
  • Monday through Friday, 8:45 a.m. to 5 p.m.

Phone numbers

Information
  • 301-572-1060
Obstetrics/Gynecology (Ob/Gyn)

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7878
Appointments (outside Washington DC area)
  • 1-800-777-7904 (toll free)
Pediatrics

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7878
Appointments (outside Washington DC area)
  • 1-800-777-7904 (toll free)
Pharmacy

Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members may request prescription refills for local Kaiser Pharmacy pick up or for home delivery via Kaiser mail order pharmacy at kp.org/rxrefill.

Pharmacy Type: Retail

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

Closed holidays

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Fax
  • 301-572-3399
Mail-order Fax
  • 703-466-4901
Mail-order Pharmacy Phone
  • Monday through Friday, 7 a.m. to 6 p.m.
    Saturday, 8:30 a.m. to 4 p.m.
    Sunday, Closed
  • 1-800-733-6345 (toll free)
Pharmacy Phone
  • 301-572-1055
Radiology
Radiology appointments are recommended for all imaging studies including X-Rays, and are available for you to schedule via kp.org once your provider has placed the order. Your radiology results will be made available to you via kp.org as soon as they are read by your radiologist, usually by the end of the next business day.

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 301-572-1060
Vision Essentials Optical Center
Vision Essentials by Kaiser Permanente

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
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Services and amenities

Services

Virtual care
Available 24/7 by video, phone, and email from a Permanente physician.

Visit kp.org/getcare to get started using these services:

  • Care Now – Video or phone visit with a physician for urgent care—no appointment needed.
  • E-visit – Answer some basic questions and get a doctor's response—typically within 2 hours.
  • Chat with a nurse – Chat online with our 24/7 advice nurse or discuss medical records.

Location

12201 Plum Orchard Dr
Silver Spring, MD 20904
Get directions
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To find:

•       a Kaiser Permanente provider’s office hours, search our facility directory

•       affiliated providers’ office hours, call their offices directly

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-888-777-5536, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.

Information about a practitioner is provided to us by the practitioner, or by the credentialing board. If you have questions, please contact Member Services. You can also call the Maryland Board of Physicians at (800) 492-6836, the Virginia Department of Health Professions at (804) 662-9900, or the Washington, D. C., Department of Health at (202) 671-5000..

This page was last updated on: 04/24/24