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West Hyattsville Medical Center
About this facility
Flu and COVID-19 shots are now available at this medical center. Schedule your appointment by completing an E-visit on kp.org.
Now open, this new medical center offers a range of medical care in one convenient location next to the West Hyattsville metro station. Features include:
- Primary care (Adult Family Medicine)
- Pediatrics
- Laboratory
- Obstetrics-Gynecology
- Pharmacy
- Radiology/Imaging
- Exit West Hyattsville Metro Station towards the left side of the station and walk past the bus stop towards Ager Road. Proceed north towards Ager Road for approximately 0.2 miles. The West Hyattsville Medical Center will be located on the left at 5620 Ager Road. Pedestrian entrance is located through the glass doors on Ager Road, next to the Large Welcome Sign.
- Bus routes 19 and F6 have stops directly in front of the West Hyattsville Medical Center Pedestrian entrance located through the glass doors on Ager Road, next to the Large Welcome Sign. Routes 13A and F6 have stops across the street at the corner of Ager Road and Lancer Drive.
You can request health information and medical forms by using kp.org. You may also call Health Information Management Services (HIMS) for assistance at 1-800-777-7904, option 2, Monday through Friday, 7 a.m. to 7 p.m.
If you need to visit a HIMS department in person, the South Baltimore County, Lutherville-Timonium and White Marsh Medical Centers are open.
Departments and specialties
See all departments and specialtiesServices and amenities
Virtual care
Available 24/7 by video, phone, and email from a Permanente physician.
Visit kp.org/getcare to get started using these services:
- Care Now – Video or phone visit with a physician for urgent care—no appointment needed.
- E-visit – Answer some basic questions and get a doctor's response—typically within 2 hours.
- Chat with a nurse – Chat online with our 24/7 advice nurse or discuss medical records.
To find:
- a Kaiser Permanente provider’s office hours, search our facility directory
- affiliated providers’ office hours, call their offices directly
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-888-777-5536, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.
Information about a practitioner is provided to us by the practitioner, or by the credentialing board. If you have questions, please contact Member Services. You can also call the Maryland Board of Physicians at (800) 492-6836, the Virginia Department of Health Professions at (804) 662-9900, or the Washington, D. C., Department of Health at (202) 671-5000.
From existing Prince George's MOB, 6525 Belcrest Rd, Hyattsville, MD 20782
- Turn left onto Belcrest Road (towards East-West Highway)
- Turn right onto Queens Chapel Road
- Turn right onto Lancer Road after about 0.5 miles
- Turn left onto Ager Rd
- The West Hyattsville Medical Center will be located on the right at 5620 Ager Road.
- Take slight right onto Ager Road about a mile past New Hampshire
- The West Hyattsville Medical Center will be located on the right at 5620 Ager Road.
- Turn left onto Queens Chapel Road
- Turn right onto Lancer Road after about 0.5 miles
- Turn left onto Ager Rd
- The West Hyattsville Medical Center will be located on the right at 5620 Ager Road.
- Head east, following Michigan as it becomes Queens Chapel Road
- Turn left onto Lancer Dr
- Turn left again onto Ager Rd
- The West Hyattsville Medical Center will be located on the right at 5620 Ager Road.
This page was last updated on: 09/23/24