Gaithersburg Medical Center

Gaithersburg Medical Center
Medical Office Building
Kaiser Permanente facility
655 Watkins Mill Road
Gaithersburg, MD 20879
240-632-4000

Resources
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  • Monday through Friday, 8:30 a.m. to 5:30 p.m.
Pharmacy, open 24 hours

Urgent Care Hours:
24 hours per day, 7 days per week

Primary Care and Specialties:

Information about closings and delays for this medical center

  • 1-844-549-0597 (toll free)

Member Services

  • 240-632-4000 (.)

TTY

  • 711 (TTY for the hearing/speech impaired)
Available services
  • Urgent care services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No after-hours services
Map ends

About this facility

Now Open

This state-of-the-art center, designed with you in mind, includes more than 175,000 square feet of care and service and is our largest in Maryland.

For driving directions and GPS purposes: The center is located across the street from Fitzgerald Toyota, which is at 907 North Frederick Ave. Please use this address to obtain directions, or refer to the directions below.



Urgent care

Urgent Care
by urgent care

Location

655 Watkins Mill Road, Second Floor
Gaithersburg, MD 20879
Get directions

Hours

  • open 24 hours

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4200 (.)
Show less

Pharmacy services

Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

655 Watkins Mill Road, First Floor
Gaithersburg, MD 20879
Get directions

Hours

  • open 24 hours

Phone numbers

Information
  • 240-632-4150 (.)
Show less

Departments and specialties

Adolescent Medicine

Location

655 Watkins Mill Road, Fifth Floor
Gaithersburg, MD 20879
Get directions

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Information
  • 240-632-4000 (.)
Adult Medicine

Location

655 Watkins Mill Road, Fifth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Allergy
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4925 (.)
Alternative & Complementary Medicine

Location

655 Watkins Mill Road
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Department Main Number
  • 240-632-4428 (.)
Ambulatory Surgery
The Ambulatory Surgery Center at the new Gaithersburg Medical Center will open on May 14, 2012.

Location

655 Watkins Mill Road, Sixth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
Audiology
by referral only

Location

655 Watkins Mill Road, Sixth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4800 (.)
Cardiology
by referral only

Location

655 Watkins Mill Road, Second Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4575 (.)
Clinical Decision Unit (CDU)

Location

655 Watkins Mill Road, Second Floor
Gaithersburg, MD 20879
Get directions

Hours

  • open 24 hours

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4200 (.)
Dermatology
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4850 (.)
Ear, Nose & Throat (ENT)
by referral only

Location

655 Watkins Mill Road, Sixth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4800 (.)
Endocrinology
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4225 (.)
General Surgery
by referral only

Location

655 Watkins Mill Road, Sixth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4475 (.)
Health Information Management Services/HIMS

Location

655 Watkins Mill Road, FIrst Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Information
  • 240-632-4175 (.)
Hematology / Oncology
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4825 (.)
Imaging Services / Radiology

Services include bone density, CT scan, fluoroscopy, mammography, MRI, ultrasound and X-ray.

Location

655 Watkins Mill Road, First Floor
Gaithersburg, MD 20879
Get directions

Hours

  • open 24 hours

Phone numbers

Information
  • 240-632-4450 (.)
Infectious Diseases
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4250 (.)
Infusion Center
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4825 (.)
Internal Medicine

Location

655 Watkins Mill Road, Fifth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Information
  • 240-632-4000 (.)
Laboratory

Location

655 Watkins Mill Road, First Floor
Gaithersburg, MD 20879
Get directions

Hours

  • open 24 hours

Phone numbers

Information
  • 240-632-4875 (.)
Nephrology
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4075 (.)
Neurology
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4900 (.)
Newborn Care Center
Available in the Pediatrics department every Monday, Wednesday, and Friday during normal business hours and on Saturdays from 10 a.m. to 2 p.m.

Location

655 Watkins Mill Road
Gaithersburg, MD 20879
Get directions

Phone numbers

Lactation support line
  • 1-866-264-4766 (toll free)
Observation Unit

Location

655 Watkins Mill Road, Second Floor
Gaithersburg, MD 20879
Get directions

Hours

  • open 24 hours

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Obstetrics/Gynecology (OB/GYN)

Location

655 Watkins Mill Road, Fifth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Occupational Therapy
by referral only

Location

655 Watkins Mill Road, Fourth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Information
  • 240-632-4000 (.)
Ophthalmology
by referral only

Location

655 Watkins Mill Road, Fourth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (.)
Information
  • 240-632-4000 (.)
Optometry

Location

655 Watkins Mill Road, Fourth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (.)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Information
  • 240-632-4000 (.)
Orthopedic Surgery
by referral only

Location

655 Watkins Mill Road, Second Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll free)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4375 (.)
Pain Management
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (.)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4425 (.)
Pediatrics

Location

655 Watkins Mill Road, Fifth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

655 Watkins Mill Road, First Floor
Gaithersburg, MD 20879
Get directions

Hours

  • open 24 hours

Phone numbers

Information
  • 240-632-4150 (.)
Physical Medicine
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4425 (.)
Physical Therapy
by referral only

Location

655 Watkins Mill Road, Fourth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4950 (.)
Podiatry
by referral only

Location

655 Watkins Mill Road, Second Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4325 (.)
Presurgical Testing
by referral only

Location

655 Watkins Mill Road, Sixth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Information
  • 240-632-4000 (.)
Pulmonary
by referral only

Location

655 Watkins Mill Road, Second Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4525 (.)
Rehabilitation Services
by referral only

Location

655 Watkins Mill Road, Fourth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 7:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4950 (.)
Rheumatology
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4050 (.)
Sleep Medicine
by referral only

Location

655 Watkins Mill Road, Third Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4550 (.)
Speech Therapy

Location

655 Watkins Mill Road, Fourth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday, 11:30 a.m. to 3:30 p.m.
  • Tuesday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Information
  • 240-632-4000 (.)
Sports Medicine
by referral only

Location

655 Watkins Mill Road, Second Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Information
  • 240-632-4000 (.)
Urgent Care
by urgent care

Location

655 Watkins Mill Road, Second Floor
Gaithersburg, MD 20879
Get directions

Hours

  • open 24 hours

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4200 (.)
Urology
by referral only

Location

655 Watkins Mill Road, Sixth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments (Washington DC area)
  • 703-359-7616 (TTY for the hearing/speech impaired)
  • 703-359-7878 (.)
Appointments (outside Washington DC area)
  • 1-800-700-4901 (toll-free TTY for the hearing/speech impaired)
  • 1-800-777-7904 (toll free)
Department Main Number
  • 240-632-4400 (.)
Vision Essentials

Location

655 Watkins Mill Road, Fourth Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Information
  • 240-632-4350 (.)
Show less

Services and amenities

Health Education

Location

655 Watkins Mill Road, First Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Information
  • 240-632-4175 (.)
Medical Records

Location

655 Watkins Mill Road, First Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Information
  • 240-632-4175 (.)
Member Services

Location

655 Watkins Mill Road, First Floor
Gaithersburg, MD 20879
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Information (Washington DC area)
  • 240-632-4175 (.)
  • 301-879-6380 (TTY for the hearing/speech impaired)
Information (outside Washington DC area)
  • 1-800-777-7902 (toll free)
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Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.

Information about a practitioner is provided to us by the practitioner, or by the credentialing board. If you have questions, please contact Member Services. You can also call the Maryland Board of PhysiciansExternal Link at (800) 492-6836, the Virginia Department of Health ProfessionsExternal Link  at (804) 662-9900, or the Washington, D. C., Department of HealthExternal Link at (202) 671-5000.

We are located across the street from Fitzgerald Toyota, which is at 907 North Frederick Ave.