Kaiser Permanente Hilo Clinic

Kaiser Permanente Hilo Clinic
Medical Office Building
Kaiser Permanente facility
1292 Waianuenue Ave.
Hilo, HI 96720
808-934-4000

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  • Monday through Friday, 8 a.m. to 5 p.m.
We will be closed Monday, May 28, 2018 in observance of Memorial Day.

Hours may vary by department, please see individual department for additional information.
Facility hours:

24-hour prescription refill

  • 808-643-7979 (.)

24/7 Advice

  • 808-334-4400 (.)

Appointment cancellation

  • 808-934-4000 (.)

Behavioral Health Services

  • 1-888-945-7600 (toll free)

Information and appointments

  • 808-934-4000 (.)

Member Services

  • 1-800-966-5955 (toll free)

Pharmacy

  • 808-643-7979 (.)
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

For injuries or illnesses requiring prompt treatment (but is not a medical emergency), please call for a same-day appointment in Family Medicine, Pediatrics, or Internal Medicine or schedule online at kp.org/appointments . Emergency Care is available at Hilo Medical Center .

Pharmacy services

Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

24-hour prescription refill
  • 808-643-7979 (.)
Information
  • 808-643-7979 (.)
Show less

Departments and specialties

1 - Same day care
For injuries or illnesses requiring prompt treatment (but is not a medical emergency), please call for a same-day appointment in Family Medicine, Pediatrics, or Internal Medicine or schedule online at kp.org/appointments . Emergency Care is available at Hilo Medical Center .

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 808-934-4000 (.)
Allergy
Self-referral
Hours vary

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 1-800-467-3011 (.)
Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Audiology
Call for hours
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Behavioral Health

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Behavioral Health Services
  • 1-888-945-7600 (toll free)
Blood Pressure Clinics
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Cardiology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Follow-up appointment
  • 808-334-4400 (.)
Initial appointment
  • 1-877-432-8970 (toll free)
Dermatology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Appointments/information/24-hour cancellations
  • 1-877-432-8970 (toll free)
Diabetic Eye Care
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Diagnostic Imaging
Services include Mammography Screening and Ultrasound

Mammography
Hours:
  • Monday through Friday, 8 a.m. to 4 p.m.
Ultrasound
Hours:
  • Monday through Thursday, 8 a.m. to 4 p.m.

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Echocardiology
Call for hours
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Family Medicine
Schedule appointments online: Go to kp.org/appointments to schedule your appointment.

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Gastroenterology (GI)
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400 (.)
Initial appointment
  • 1-877-432-8970 (toll free)
Geriatrics Medicine
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400 (.)
Initial appointment
  • 1-877-432-8970 (toll free)
Hematology and Oncology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Infectious Diseases
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-432-7275 (.)
Internal Medicine
Schedule appointments online: Go to kp.org/appointments to schedule your appointment.

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Laboratory
Call requesting practitioner for test results, or check lab results online at kp.org .

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Information
  • 808-334-4400 (.)
Nephrology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400 (.)
Initial appointment
  • 1-877-432-8970 (toll free)
Neurology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-934-4000 (.)
Initial appointment
  • 1-877-432-8970 (toll free)
Obstetrics and Gynecology (Ob-Gyn)

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Ophthalmology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Optical Dispensing

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Tuesday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 808-934-4050 (.)
Optometry
Hours vary

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Orthopaedics
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400 (.)
Initial appointment
  • 1-877-432-8970 (toll free)
Otolaryngology (Ear, Nose, Throat)
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400 (.)
Initial appointment
  • 808-243-6400 (.)
Pain Medicine
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400 (.)
Initial appointment
  • 1-877-432-8970 (toll free)
Pediatrics
Schedule appointments online: Go to kp.org/appointments to schedule your appointment.

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

24-hour prescription refill
  • 808-643-7979 (.)
Information
  • 808-643-7979 (.)
Physical Therapy
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Podiatry
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Pulmonology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400 (.)
Initial appointment
  • 1-877-432-8970 (toll free)
Rheumatology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400 (.)
Initial appointment
  • 1-877-432-8970 (toll free)
Surgery
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Telemedicine
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 1-800-467-3011 (toll free)
Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Urology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400 (.)
Show less

Services and amenities

HIV Counseling
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/cancellation (24 hours)
  • 808-934-4000 (.)
Health Education
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/cancellation (24 hours)
  • 808-933-4510 (.)
Nutrition Counseling
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/cancellation (24 hours)
  • 808-934-4000 (.)
Show less

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-966-5955 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers, and services may change.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.

Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you would like more current information on a practitioner's license, call either the Hawaii Department of Commerce and Consumer Affairs Consumer Resource Center at (808) 587-3295 or visit their websiteExternal Link, or call the Kaiser Permanente Customer Service Center at (808) 432-5955 (Oahu) or 1-800-966-5955 (toll free, neighbor islands). For the deaf, hard of hearing, or speech impaired, call 1-800-966-5955 or 711 (TTY).