Kaiser Permanente Hilo Clinic

Kaiser Permanente Hilo Clinic
Medical Office Building
Kaiser Permanente facility
1292 Waianuenue Ave.
Hilo, HI 96720
808-334-4400

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  • Monday through Friday, 8 a.m. to 5 p.m.
We will be closed Thursday, November 22, 2018 and Friday, November 23, 2018 in observance of the Thanksgiving Holiday.

Hours may vary by department, please see individual department for additional information.

24-hour prescription refill

  • 808-643-7979

24/7 Advice

  • 808-334-4400

Appointment cancellation

  • 808-334-4400

Behavioral Health Services

  • 1-888-945-7600 (toll free)

Information and appointments

  • 808-334-4400

Member Services

  • 1-800-966-5955 (toll free)

Pharmacy

  • 808-643-7979
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

For injuries or illnesses requiring prompt treatment (but is not a medical emergency), please call for a same-day appointment in Family Medicine, Pediatrics, or Internal Medicine or schedule online at kp.org/appointments . Emergency Care is available at Hilo Medical Center .

Pharmacy services

Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

24-hour prescription refill
  • 808-643-7979
Information
  • 808-643-7979
Show less

Departments and specialties

1 - Same day care
For injuries or illnesses requiring prompt treatment (but is not a medical emergency), please call for a same-day appointment in Family Medicine, Pediatrics, or Internal Medicine or schedule online at kp.org/appointments . Emergency Care is available at Hilo Medical Center .

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400
Allergy
Self-referral
Hours vary

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advise
  • 808-334-4400
Appointments/information/24-hour cancellations
  • 808-334-4400
Behavioral Health

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Behavioral Health Services
  • 1-888-945-7600 (toll free)
Blood Pressure Clinics
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 808-334-4400
Appointments/information/24-hour cancellations
  • 808-334-4400
Cardiology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 808-334-4400
Follow-up appointment
  • 808-334-4400
Initial appointment
  • 1-877-432-8970 (toll free)
Dermatology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 808-334-4400
Appointments/information/24-hour cancellations
  • 1-877-432-8970 (toll free)
Diabetic Eye Care
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 808-334-4400
Appointments/information/24-hour cancellations
  • 808-334-4400
Diagnostic Imaging
Services include Mammography Screening and Ultrasound

Mammography
Hours:
  • Monday through Friday, 8 a.m. to 4 p.m.
Ultrasound
Hours:
  • Monday through Thursday, 8 a.m. to 4 p.m.

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400
Echocardiology
Call for hours
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400
Family Medicine
Schedule appointments online: Go to kp.org/appointments to schedule your appointment.

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 808-334-4400
Appointments/information/24-hour cancellations
  • 808-334-4400
Gastroenterology (GI)
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400
Initial appointment
  • 1-877-432-8970 (toll free)
Geriatrics Medicine
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400
Initial appointment
  • 1-877-432-8970 (toll free)
Internal Medicine
Schedule appointments online: Go to kp.org/appointments to schedule your appointment.

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advise
  • 808-334-4400
Appointments/information/24-hour cancellations
  • 808-334-4400
Laboratory
Call requesting practitioner for test results, or check lab results online at kp.org .

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Information
  • 808-334-4400
Nephrology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400
Initial appointment
  • 1-877-432-8970 (toll free)
Neurology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-934-4000
Initial appointment
  • 1-877-432-8970 (toll free)
Obstetrics and Gynecology (Ob-Gyn)

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 808-334-4400
Appointments/information/24-hour cancellations
  • 808-334-4400
Ophthalmology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 808-334-4400
Appointments/information/24-hour cancellations
  • 808-334-4400
Optical Dispensing

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Tuesday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 808-334-4400
Optometry
Hours vary

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400
Orthopaedics
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400
Initial appointment
  • 1-877-432-8970 (toll free)
Pediatrics
Schedule appointments online: Go to kp.org/appointments to schedule your appointment.

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

After-hours advice
  • 808-334-4400
Appointments/information/24-hour cancellations
  • 808-334-4400
Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

24-hour prescription refill
  • 808-643-7979
Information
  • 808-643-7979
Physical Therapy
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400
Podiatry
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400
Pulmonology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400
Initial appointment
  • 1-877-432-8970 (toll free)
Rheumatology
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Follow-up appointment
  • 808-334-4400
Initial appointment
  • 1-877-432-8970 (toll free)
Surgery
Hours vary
by referral only

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/24-hour cancellations
  • 808-334-4400
Telemedicine
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

After-hours advice
  • 808-334-4400
Appointments/information/24-hour cancellations
  • 808-334-4400
Show less

Services and amenities

Health Education
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/cancellation (24 hours)
  • 808-933-4510
Nutrition Counseling
Call for hours

Location

1292 Waianuenue Ave.
Hilo, HI 96720
Get directions

Phone numbers

Appointments/information/cancellation (24 hours)
  • 808-934-4000
Show less

To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-966-5955 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers, and services may change. To report an error, please call 1-800-966-5955 or email us.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business and uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

A narrow network is defined as a tailored, tiered or high-performance network that has 80 percent or less overlap with a health plan’s broadest network offered to a member in any type of plan offered by that health plan. Kaiser Permanente does not have a narrow network with respect to its Marketplace plans. Members enrolled in Kaiser Foundation Health Plan (KFHP) Marketplace plans have access to the same provider networks as members enrolled in all other KFHP plans.

Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you would like more current information on a practitioner's license, call either the Hawaii Department of Commerce and Consumer Affairs Consumer Resource Center at (808) 587-3295 or visit their websiteExternal Link, or call the Kaiser Permanente Customer Service Center at (808) 432-5955 (Oahu) or 1-800-966-5955 (toll free, neighbor islands). For the deaf, hard of hearing, or speech impaired, call 1-800-966-5955 or 711 (TTY).

 

This page was last updated on:

11/15/18