Chat with KP

Chat online with a clinician.

Hours

Clinician Chat 

Doctors and Nurse Practitioners
8 a.m. to 4 p.m.
Monday through Friday


Nurse advice
4 p.m. to 11 p.m.
Monday through Friday

  
Upfront cost

for Kaiser Permanente members

No cost share for most plans

High deductible plans may have a cost share associated.

 
   

When should I use chat with KP?

Use this for
  • Advice on medical care 
  • Help for new members 
  • Prescription information and refills 
  • Specialty care referral information
Don’t use this for
  • Emergency care 
  • Urgent care