Where is the Health/Medical Record number?

You can find the MRN on Kaiser Permanente cards or paper medical records.. It's the number used when making appointments.

If you are in Northern California, don't include the "11" prefix when entering the MRN.

Having trouble finding the MRN? Call us at 1-800-556-7677 (toll free) or 711 (TTY for the hearing/speech impaired), available 24 hours a day, 7 days a week, except on major holidays.

Washington residents outside Vancouver/Longview contact Member Services at 1-888-874-1620 or 711 (TTY), available Monday through Friday, 8. am to 5 p.m., except major holidays.