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Walnut Creek Medical Center
Hospital
Kaiser Permanente facility
1425 S Main St
Walnut Creek, CA 94596
925-295-4000
Resources
Find out about
Related links
- Monday through Friday, 8 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Emergency hours:
7 days, 24 hours
Appointment and Advice Call Center
- 925-295-4070
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Operator/information
- 925-295-4000
This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
-
Emergency is available
-
Urgent Care is not available
-
After Hours Care is not available
-
Pharmacy is available
Map ends
About this facility
Accessibility: P,EB,IB,R,E,TThis facility fulfills basic and medical equipment accessibility standards.
These accessibility standards also apply to the following building:
Medical Office Building - 1425 S Main St, Walnut Creek , CA 94596 meets the following Accessibility standards:
Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards? )
kp.org/diablo
National Provider Identifier (NPI)
1639244262
California License Number
140000290
California License Name
Kaiser Foundation Hospital - Walnut Creek
Shadelands Sequoia OP Pharmacy - 320 Lennon Lane
Pharmacy license: PHY 37727
Pharmacy NPI: 1578610895
Shadelands Yosemite OP Pharmacy - 350 Lennon Lane
Pharmacy license: PHY 40678
Pharmacy NPI: 1164570776
Walnut Creek Disch 1Fl OP Pharmacy - 1425 South Main Street, Floor 1, Central
Pharmacy license: PHY 45465
Pharmacy NPI: 1003964800
Walnut Creek IP Pharmacy - 1425 South Main Street, Hospital Building, 3rd Floor
Pharmacy license: HSP 14434
Pharmacy NPI: 1811054174
Walnut Creek MOB 1Fl OP Pharmacy - 1425 South Main Street, Floor 1
Pharmacy license: PHY 40642
Pharmacy NPI: 1194873984
Walnut Creek MOB 2Fl OP Pharmacy - 1425 South Main Street, Floor 2
Pharmacy license: PHY 39676
Pharmacy NPI: 1861540650
Walnut Creek Oncology Pharmacy - 1425 South Main Street, Floor 2
Pharmacy license: PHY 46988
Pharmacy NPI: 1043376312
Emergency Department Roundabout
- With the exception of Labor and Delivery and Emergency Room pick-ups and drop-offs, all member pick-ups and drop-offs will be relocated to the front of the medical office building - where valet parking is.
- Stork parking has also moved and is now located next to the Emergency Department roundabout.
- No changes have been made to the Heart Alert spaces located in the Emergency Department roundabout.
Appointments are now required for all injections. Please contact the Call Center at 925-295-4070 to schedule your injection appointment.
This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
CCS Approved Hospital
Plans accepted at this facility
Emergency care
Pharmacy services
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
Pharmacy Type: Retail
Hours
Monday through Sunday: 7:00 a.m. to 11:00 p.m.
Phone numbers
Easy Fill
- 925-295-4470
Information/Refill
- 925-295-4460
Mail Order Phone
- 1-888-218-6245 (toll free)
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
- Monday through Friday, 8:45 a.m. to 7 p.m.
- Saturday and Sunday, 9 a.m. to 6 p.m.
Phone numbers
Easy Fill
- 925-295-4470
Information
- 925-295-4460
Mail Order Phone
- 1-888-218-6245 (toll free)
This pharmacy is temporarily closed. If your prescription is not urgent, you can avoid standing in line at the pharmacy by using mail order. There is no additional cost for mail delivery, and most orders arrive within 7 days. Order your refills 24 hours a day / 7 days a week through the mobile app, at kp.org/rxrefill
or by calling 888-218-6245 (TTY 711).
Hours
- Closed
Phone numbers
Information/Refill
- 925-295-4460
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
Hours
7 days
- open 24 hours
Phone numbers
Information
- 925-295-5180
Hours
Closed holidays
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
- Saturday and Sunday, 9 a.m. to 1:30 p.m.
Phone numbers
Advice (24 hours)/appointments/cancellations
- 925-295-4070
7 days, 24 hours
Phone numbers
Adult Medicine
- 925-295-4070
Pediatrics
- 925-295-4070
Women's Health (Ob-Gyn)
- 925-295-4040
Phone numbers
Appointments/Cancellations
- 925-295-4070
Hours
- Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Appointments/cancellations
- 925-295-4327 (925-295-HEAR)
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Appointments/cancellations
- 925-295-4327 (925-295-HEAR)
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments
- 925-295-4070
by walk-in
Hours
- Monday through Friday, 8:45 a.m. to noon and 1:30 to 4:45 p.m.
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 925-295-4050
by referral only
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Information
- 925-295-4050
Appointment hours:
- Monday through Thursday, 9:00 a.m. to 7:00 p.m.
- Friday, 9:00 a.m. to 5:00 p.m.
Location
710 S Broadway, 2nd Floor, Ste. 205 and 3rd Floor, Ste. 300
Walnut Creek, CA 94596
Get directions
Walnut Creek, CA 94596
Hours
Office
- Monday through Thursday, 9 a.m. to 7:30 p.m.
- Friday, 9 a.m. to 5:15 p.m.
Phone numbers
After-hours advice/appointments/cancellations/information/prescription refills
- Monday through Friday, 8:30 a.m. to 5:30 p.m.
- 925-295-5271
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 4:30 p.m.
Phone numbers
Asthma
- 925-372-1524
Chronic Obstructive Pulmonary Disease (COPD)
- 925-372-1524
Congestive Heart Failure
- 925-372-1524
Diabetes
- 925-372-1524
MultiFit (Cardiac Rehabilitation)
- 925-372-1524
PHASE (Prevent Heart Attacks and Strokes Everyday)
- 925-372-1524
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 925-295-4762
by referral only
Hours
- Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 3:30 p.m.
Phone numbers
Information
- 925-295-6835
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 925-295-7884
Hours
7 days
- open 24 hours
Phone numbers
Advice Nurse (24 hours)
- 925-295-4070
Phone numbers
Information - English
- 925-295-4472
Information - Spanish
- 925-295-7666
KP Flu Hotline
- 1-800-573-5811 (1-800-KP-FLU-11) (toll free)
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
Phone numbers
Information
- 925-295-4080
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
Phone numbers
Advice/appointments
- 925-295-4100
Cancellations
- 925-295-5884
See Audiology for hearing evaluation.
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Information
- 925-295-4327 (925-295-HEAR)
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Information
- 925-313-4600
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Information
- 925-295-6400
Register at GI/Neurology/Cancer Center
by referral only
Hours
- Monday through Friday, 7:30 a.m. to 5 p.m.
Phone numbers
Information
- 925-295-4338
Appointments are now required for all injections. Please contact the Call Center at 925-295-4070 to schedule your injection appointment.
Adult - Medical Office Building, 2nd Floor
by appointment only
Hours
- Monday through Friday, 9 a.m. to noon and 1:30 p.m. to 4:30 p.m.
- Saturday and Sunday, Closed
Phone numbers
Adult - information
- 1-866-454-8855 (toll free)
Appointments are now required for all injections. Please contact the Call Center at 925-295-4070 to schedule your injection appointment
Pediatric - Medical Office Building, 4th Floor
(Register at Pediatrics)
Pediatric - Medical Office Building, 4th Floor
(Register at Pediatrics)
Hours
- Monday through Friday, 9 a.m. to noon and 2 p.m. to 4:30 p.m.
- Saturday and Sunday, Closed
Phone numbers
Pediatric - information
- 925-295-4200
Hours
7 days
- open 24 hours
Phone numbers
Information
- 925-295-5200
Call requesting physician for test results and to schedule appointments, or check most lab results online at kp.org
.
Hours
- Monday through Friday, 7 a.m. to 5 p.m.
- Saturday and Sunday, 8 a.m. to 5 p.m.
Phone numbers
Appointments
- 925-372-1999
Information/Test instructions
- 925-295-4625
Please call for an appointment for injuries requiring prompt treatment. Illnesses are treated by appointment in Adult Medicine, Pediatrics, or Women's Health (Ob/Gyn).
Hours :
7 days, 8:30 a.m. to 12:15 p.m. and 1:15 p.m. to 4:45 p.m. and 6:00 p.m. to 9:30 p.m.
Hours :
7 days, 8:30 a.m. to 12:15 p.m. and 1:15 p.m. to 4:45 p.m. and 6:00 p.m. to 9:30 p.m.
Hours
Phone numbers
Information
- 925-295-4070
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Appointments/messages
- 925-295-6333
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
Phone numbers
Appointments/cancellations/information
- 925-295-6953
Hours:
Varies
Varies
by appointment only
Phone numbers
Appointments/Information
- 925-295-4000
Registered dietitian by physician referral only
by referral only
Phone numbers
Information
- 925-295-4190
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments
- 925-295-4030
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments/cancellations/information
- 925-295-4130
Please contact your provider for pathology or cytology
results.
Requests for slides and reports for outside consultation require three days to process.
Requests for slides and reports for outside consultation require three days to process.
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5:30 p.m.
Phone numbers
Information
- 925-295-4340
Hours
Holidays, 9:30 a.m. to 1:00 p.m.
Registration closed from 12:15 p.m. to 1:15 p.m.
Registration closed from 12:15 p.m. to 1:15 p.m.
- Monday through Friday, 8:30 a.m. to 12:20 p.m. and 1:20 to 5 p.m.
- Saturday and Sunday, 9:30 a.m. to 1 p.m.
Phone numbers
Advice/appointments/information
- 925-295-4200
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
Pharmacy Type: Retail
Hours
Monday through Sunday: 7:00 a.m. to 11:00 p.m.
Phone numbers
Easy Fill
- 925-295-4470
Information/Refill
- 925-295-4460
Mail Order Phone
- 1-888-218-6245 (toll free)
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
- Monday through Friday, 8:45 a.m. to 7 p.m.
- Saturday and Sunday, 9 a.m. to 6 p.m.
Phone numbers
Easy Fill
- 925-295-4470
Information
- 925-295-4460
Mail Order Phone
- 1-888-218-6245 (toll free)
This pharmacy is temporarily closed. If your prescription is not urgent, you can avoid standing in line at the pharmacy by using mail order. There is no additional cost for mail delivery, and most orders arrive within 7 days. Order your refills 24 hours a day / 7 days a week through the mobile app, at kp.org/rxrefill
or by calling 888-218-6245 (TTY 711).
Hours
- Closed
Phone numbers
Information/Refill
- 925-295-4460
Mail Order Phone
- 1-888-218-6245 (toll free)
Phone numbers
Poison Control
- 1-800-222-1222 (toll free)
Hours
Appointments/Office hours:
- Monday through Thursday, 7 a.m. to 8 p.m.
- Friday, 7 a.m. to 5:30 p.m.
Phone numbers
After-hours advice/Appointments/Cancellations/Information/Prescription refills
- Monday through Friday, 8:30 a.m. to 5:30 p.m.
- 925-295-4145
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 925-295-4050
CT Scan, Fluoroscopy, MRI
Hospital, Basement
Hours:
Hospital, Basement
Hours:
Medical Office Building, 4th Floor
X-ray
Hospital, Basement
Hours:
Hospital, Basement
Hours:
- Open, 7 days, by appointment only
Hospital, Basement
Hours:
- Open
Medical Office Building, 4th Floor
Hours:
Hospital, Basement
Hours:
Medical Office Building, 4th Floor
Hours:
- Monday through Friday, 7:00 a.m. to 4:30 p.m.
Hospital, Basement
Hours:
- Monday through Friday, 7:00 a.m. to 4:30 p.m.
Medical Office Building, 4th Floor
Hours:
- Monday through Friday, 8:00 a.m. to 4:30 p.m.
X-ray
Hospital, Basement
Hours:
- Open, 7 days, by walk-ins only
Phone numbers
Appointments/information
- 925-295-4798
by referral only
Hours
7 days
- 8:30 a.m. to 5 p.m.
Phone numbers
Advice/Appointments/Information
- 925-295-4130
Physical Therapy, Outpatient Therapy, Speech Therapy. See Park Shadelands Medical Offices
.
by referral only
Hours
- Closed
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Information
- 925-295-6400
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Information
- 925-295-4885
(Excluding Orthopedics)
by referral only
Hours
- Monday through Friday, 8 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Advice/appointments/cancellations
- 925-295-4110
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Advice/Appointments/Cancellations
- 925-295-4110
by referral only
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Advice/appointments/cancellations/information
- 925-295-4060
Hours
- Monday, Tuesday, Thursday, and Friday, 8:25 a.m. to 4:45 p.m.
Phone numbers
Appointments
- 925-295-4110
Hours
- Monday through Friday, 8:30 a.m. to 12:15 p.m. and 12:30 to 5 p.m.
Phone numbers
Advice (24 hours)/appointments/cancellations/urgent care
- 925-295-4040
Services and amenities
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Information
- 925-295-4000
Thrive Coffee Cart is available in the Medical Office Building, 2nd Floor, Monday through Friday, 7:30 a.m.to 3:00 p.m.
Hours
- Monday through Friday, 7 a.m. to 7 p.m.
- Saturday and Sunday, 8 a.m. to 3 p.m.
Phone numbers
Information
- 925-295-4946
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Coordination of Care
- 925-295-5175
Phone numbers
Information
- 8:30 a.m. to 5 p.m.
- 1-877-317-6230 (toll free)
Hours
7 days
- Monday through Friday, 9 a.m. to 7 p.m.
- Saturday and Sunday, 9 a.m. to 4 p.m.
Phone numbers
Information
- 925-295-6399
Hours
- Monday through Friday, 8:30 a.m. to 4:30 p.m.
Phone numbers
Class information
- 925-295-4410
Hospital medical records (birth or death certificates, subpoenas, release of patient records, disability)
Hours
- Monday through Friday, 7 a.m. to 4 p.m.
Phone numbers
Information
- 925-295-6160
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Please go to Member Services Contact Center listing for phone services.
Hours
Closed at 3 p.m. on 3rd Thursdays of each month
- Monday through Friday, 9 a.m. to 4:30 p.m.
- Saturday and Sunday, Closed
Phone numbers
Information
- 1-800-464-4000 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 4:30 p.m.
Phone numbers
Business Representative
- 925-295-5876
- 925-295-5890
Patient Financial Advisors
- 925-295-5890
Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctor
Hours
- Closed
Phone numbers
Information
- 1-800-792-3992 (toll free)
Medical Secretaries
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
-
925-817-5661
Email: DSAROMI@kp.org
Website: kp.org/diablo/romi
by referral only
Hours
7 days
- open 24 hours
Phone numbers
Information
- 925-295-4400
Location
1425 S Main St, Meditation Room located in Hospital, 1st Floor
Walnut Creek, CA 94596
Get directions
Walnut Creek, CA 94596
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 925-295-6259
Hours
Phone numbers
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Phone numbers
To become a volunteer
- 925-295-5487
1425 S Main St
Walnut Creek, CA 94596
Walnut Creek, CA 94596
Emergency care
Pharmacy services
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.
Pharmacy Type: Retail
Hours
Monday through Sunday: 7:00 a.m. to 11:00 p.m.
Phone numbers
Easy Fill
- 925-295-4470
Information/Refill
- 925-295-4460
Mail Order Phone
- 1-888-218-6245 (toll free)
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication
.
Pharmacy Type: Retail
Members can refill online or by using our mail order services at kp.org/rxrefill.
Pharmacy Type: Retail
Hours
- Monday through Friday, 8:45 a.m. to 7 p.m.
- Saturday and Sunday, 9 a.m. to 6 p.m.
Phone numbers
Easy Fill
- 925-295-4470
Information
- 925-295-4460
Mail Order Phone
- 1-888-218-6245 (toll free)
This pharmacy is temporarily closed. If your prescription is not urgent, you can avoid standing in line at the pharmacy by using mail order. There is no additional cost for mail delivery, and most orders arrive within 7 days. Order your refills 24 hours a day / 7 days a week through the mobile app, at kp.org/rxrefill
or by calling 888-218-6245 (TTY 711).
Hours
- Closed
Phone numbers
Information/Refill
- 925-295-4460
Mail Order Phone
- 1-888-218-6245 (toll free)
Departments and specialties
Admitting, Adult Medicine - 1425 S. Main St. Walnut Creek, CA, Advice Nurse, Audiology - Child, Behavioral Medicine, Blood Pressure Screening, Cardiology, Cardiopulmonary Testing, Case Management, Chronic Conditions Management, ECHO - Echocardiography, EEG (Electroencephalography), EKG - Electrocardiography, Emergency Services, Gastroenterology (GI), Head and Neck Surgery, Home Health Care, Infectious Disease, Infusion Clinic, Injection Clinic/Immunizations (Adult), Injection Clinic/Immunizations (Child), Labor and Delivery, Laboratory, Minor Injury Center (MIC), Nephrology (Outpatient), Neurology, Newborn Care Center, Nutrition, Oncology, Orthopedics/Podiatry, Pathology, Pediatrics/Teen Services, Pharmacy - Discharge, Pharmacy - Main, Pharmacy-Walnut Creek 2nd Fl - Temporarily Closed, Pulmonary Medicine, Radiology/Diagnostic Imaging, Rehabilitation Services - Inpatient, Rehabilitation Services - Occupational Therapy, Rheumatology, Social Services, Surgery - General, Surgery - Plastic, Urology, Varicose Vein Clinic, Women's Health Center (Ob/Gyn)Services and amenities
Administration, Cafeteria (Wellness Creek Cafe), Coordination of Benefits, Discharge Planning, Gift Shop, Health Education, Health Information Management, Language Assistance, Member Services, Release of Medical Information, Spiritual Care, Volunteer Services
710 S Broadway
Walnut Creek, CA 94596
Walnut Creek, CA 94596
Departments and specialties
Audiology - Adult, Chemical Dependency Services, Hearing Aid Center, Psychiatry/Mental HealthTo find:
- a provider's office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
If you would like to report an error in provider or facility information, please contact us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).
Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
This page was last updated on: 11/16/23