Union City Medical Offices

Union City Medical Offices

Medical Office Building
Kaiser Permanente facility
3555 Whipple Road
Union City, CA 94587

Hours

No available information at this time.

Phone Numbers

Advice (24 hours)/ appointments

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
  • Emergency is not available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is available

About this facility

Wheel chair Accessibility: P, IB, R, E, T
This facility fulfills limited and medical equipment accessibility standards.
(What are accessibility standards? )

These accessibility standards also apply to the following buildings: 3553 Whipple Rd

National Provider Identifier (NPI)
1235226531

Union City MOB-2 OP Pharmacy - 3553 Whipple Road, Floor 1
Pharmacy license: PHY 45228
Pharmacy NPI: 1770631566

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

We feature a Fresh & Natural cafe in Union City with an adjoining dining room. Fresh & Natural is located on the first floor of Building B. Vending machines and microwaves are also available at each cafeteria site.

Location

3553 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 7 a.m. to 3:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-675-2142
Medi-Cal inpatient/outpatient billing, nonmember inpatient billing, refund/credit adjustments, secondary claims.

Location

Building A
3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4 p.m.

Phone numbers

Patient Financial Services
  • 1-800-201-2123 (toll free)
Periodic support groups

Location

Building A
3555 Whipple Road
Union City, CA 94587
Get directions

Hours

Phone numbers

Information
  • 510-675-5792

In the Health Education Department, we have resources and programs to help you maintain and improve your health and wellness. We offer classes and workshops on a wide range of health topics. At our Health Education Center locations, we offer you health information, products, and resources in different languages on a variety of health conditions. Whether you are concerned with keeping healthy, coping with stress, or managing serious illness, you’ll find variety of programs and resources at your Health Education Department. Call or visit us, we are here to help you live well, be well and Thrive!

Location

Building C
3551 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-454-4531
Lending and resource library, Classes, and Health Store

Location

3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

Closed major holidays
  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Classes/Health Store/Health Information/Technology
  • 510-675-4531

If you would like an interpreter, please ask your medical provider when you make your next appointment.

The Interpreter Services Department is made up of a team of highly skilled interpreters with diverse backgrounds and extensive training. They will be able to accommodate most of the interpretation needs for your medical appointments. The Kaiser Permanente Fremont and San Leandro Medical Centers, and the Union City and Hayward Medical Offices have dedicated certified professional interpreters on staff who are available to interpret for your medical appointments.

Location

3553 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Thursday, 8 a.m. to 8 p.m.
  • Friday, 8 a.m. to 5:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-454-1000

Welcome to the Kaiser Permanente Medical Weight Management Program in Union City. To learn more about the program, please visit our website, contact us, or join one of our complimentary online orientation sessions.

Location

3553 Whipple Road, 1st Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-394-0460
Personal Physician Selection

Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctor

Location

Building A
3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-675-2663
Benefits and Health Plan coverage information, forms and brochures

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
Information
  • 1-800-777-1370 (toll free)
Spanish
  • 1-800-788-0616 (toll free)

Our multidisciplinary team provides a comprehensive evaluation to identify possible causes of a memory problem.

Location

3553 Whipple Road, 3rd Floor
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-675-4849

The Nutritional Services department provides food and clinical services to the inpatient population of the hospital. A selective menu is available for various diet therapies. Food substitutions are available when patients dislike their meal or do not feel up to eating their meal. Snacks are available upon request or as a part of the overall diet therapy. Tray service is available 24 hours per day.

Location

3553 Whipple Road, Station 6
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-675-2141
For your convenience we are now offering all our services virtually. We can be reached by phone at (510) 675-6700 or Email: GSAAROI-DEPT@kp.org . You can also request records anytime at kp.org/requestrecords .

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Fax for Medical Secretaries
  • 510-675-6812
Fax for Records Release
  • 510-675-6701
Medical Secretaries
  • 510-675-6700
Records Release
  • 510-675-6700
Toll-free Fax for Medical Secretaries
  • 1-877-637-4022 (toll free)
Toll-free Fax for Records Release
  • 1-877-637-4023 (toll free)

Location

Building A
3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 7 a.m. to midnight

Phone numbers

Information (7 a.m. to 12 a.m.)
  • 510-512-2086
Information (after-hours)
  • 510-454-6204
Service advisors are on-site to help make your medical center visit as smooth as possible. You can also call them directly to arrange for a meeting once you arrive.

Additional services scheduled to open at San Leandro Medical Center, spring 2014.

Location

3553 Whipple Road
Union City, CA 94587
Get directions

Hours

Phone numbers

Fremont
  • 510-248-3209
Hayward
  • 510-784-4682
Union City
  • 510-675-3251

All incoming students must be represented by an affiliated school and program which has been approved, signed contract on file with Kaiser Permanente Northern California Regional Office. Contact the student placement coordinator at GSAAStudentOnboarding@kp.org to verify that there is a signed contract agreement on file between Kaiser Permanente and your school.

by appointment only
by referral only

Location

3555 Whipple Road
Union City, CA 94587
Get directions

Hours

  • Monday through Friday, 7 a.m. to 3:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-675-5739

Building A
3555 Whipple Road
Union City, CA 94587
Get directions

Departments and specialties

Chronic Conditions Care Management, Cosmetic Services, Dermatology, EKG - Electrocardiography, Injections - Adult, Mental Health and Wellness - Adult, Child and Family., Obstetrics & Gynecology (OB/GYN), Physical Medicine and Rehabilitation, Rehabilitation Services, Speech Therapy - Pediatric

Services and amenities

Coordination of Benefits, Grief/Bereavement Support, Member Outreach, Security
Building C
3551 Whipple Road
Union City, CA 94587
Get directions

Departments and specialties

Addiction Medicine and Recovery Services (AMRS)

Services and amenities

Health Education
30116 Eigenbrodt Way
Union City, CA 94587
Get directions

Departments and specialties

Home Health Care, Hospice
3553 Whipple Road
Union City, CA 94587
Get directions

Pharmacy services

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Pharmacy Special Hours:

Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: CLOSED
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: CLOSED
Day after New Year, 1/2: Regular hours

Hours

  • Monday through Friday, 8:30 a.m. to 6 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information/Refill
  • 510-675-2133
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Acupuncture, Adult Medicine, Audiology/Hearing Center, Endocrinology, Head and Neck Surgery, Occupational Health Center, Pharmacy 2, Radiology, Rheumatology, Speech Therapy - Adult, Spine Clinic, Travel Clinic, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry

Services and amenities

Cafeteria, Healthly Living Center, Interpreter Services, Medical Weight Management, Memory Assessment Center, Nutritional Services, Service Advisors
3555 Whipple Road
Union City, CA 94587
Get directions

Departments and specialties

Laboratory

Services and amenities

Student Placement

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Resources

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Driving directions

Located on the corner of Whipple Road and Union City Boulevard

From Oakland

Take I-880 south to the Whipple Road/Dyer Street exit. At the stop sign, go straight on Whipple Road.

From San Jose

Take I-880 north to the Whipple Road/Industrial Parkway exit. At the first stop sign, turn left under the freeway. At the second stop sign, turn right onto Whipple Road.

Public transportation

From BART, exit at the Union City station and take AC Transit route 97. Public transportation is subject to change.


BART and AC Transit

Public transportation for Bay Area Rapid Transit (BART) and Alameda-Contra Costa Transit District (AC Transit) is subject to change. For the latest information, call TravInfo at 817-1717 (from the 408, 415, 510, 650, 707, and 925 area codes), or 817-1718 (TTY).

For online route, schedule and fare information for all transit services in the Bay Area, visit 511 Transit

This page was last updated on: 10/16/24