Oakland Medical Center

Oakland Medical Center

Hospital
Kaiser Permanente facility
3600 Broadway
Oakland, CA 94611

Hours

Emergency Services:
7 days, 24 hours

Office, unless otherwise noted
Monday through Friday, 8:30 a.m. to 5:00 p.m.

Visiting
For general visiting hours, please call 510-752-1000 and press 2

Phone Numbers

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Hospital operator

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
  • Emergency is available
  • Urgent Care is available
  • After Hours Care is available
  • Pharmacy is available

About this facility

This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.

CCS Approved Hospital

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

Location

Hospital and Medical Offices
3600 Broadway, 1st Floor, Department 10
Oakland, CA 94611
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4 p.m.

Phone numbers

Information
  • 510-752-6110

Location

Hospital and Medical Offices
3600 Broadway
Oakland, CA 94611
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4 p.m.

Phone numbers

Patient Financial Services
  • 1-800-201-2123 (toll free)

Location

Hospital and Medical Offices
3600 Broadway
Oakland, CA 94611
Get directions

Hours

Phone numbers

Information
  • 8:30 a.m. to 5 p.m.
  • 1-877-317-6230 (toll free) 7 days

Health Education Centers are open to members and the community. We offer a variety of services to support you and your family’s health needs and goals.

Our Health Education staff can help you:

  • Activate your kp.org account
  • Schedule a class or a health coach appointment
  • Search your physician’s homepage for health information
  • View a video for a specific medical procedure
  • Download Kaiser Permanente apps
  • Take your member photo
by referral only

Location

3801 Howe St, 4th floor, Dept. 444
Oakland, CA 94611
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 4:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 510-752-6150

Location

Hospital and Medical Offices
3600 Broadway, 1st Floor
Oakland, CA 94611
Get directions

Phone numbers

Information
  • 510-752-6097
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Location

Hospital and Medical Offices
3600 Broadway
Oakland, CA 94611
Get directions
Select or change a personal physician online at kp.org/mydoctor 

Hours

  • Monday through Friday, 8:45 a.m. to 4:45 p.m.
  • Saturday and Sunday, Closed

Phone numbers

First-time appts./Messages
  • 510-752-1111
Return appointments/Messages
  • 510-752-1190

Location

Fabiola Building
3801 Howe St, 2nd Floor, Department 220
Oakland, CA 94611
Get directions

Hours

Closed at 3 p.m. on 3rd Thursdays of each month
  • Monday through Friday, 9 a.m. to 4:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information
  • 1-800-464-4000 (toll free)

Broadway Medical Office Building Garage
for Broadway Medical Office Building and Cancer Center
3751 Broadway
Oakland, CA 94611


Broadway Garage

for Hospital and Specialty Medical Office Building
3510 Broadway
Oakland, CA 94611


Howe Street Garage

for Howe Street Building (3772 Howe Street), Fabiola Building (3801 Howe Street), and Piedmont Building (3779 Piedmont Avenue)
3780 Howe Street
Oakland, CA 94611


Cerrito Ave. Parking Lot (and adjacent street parking)
for 3900 Broadway, Building A and Building B
3875 Cerrito Ave.
Oakland, CA 94611

BART and AC Transit


Public transportation for Bay Area Rapid Transit (BART) and Alameda-Contra Costa Transit District (AC Transit) is subject to change. For the latest information, call 511. Visit www.511.org for route, schedule and fare information for all transit services in the Bay Area.

 

Shuttles from Bart

 

Exit at the MacArthur station and take the Kaiser Permanente shuttle. Shuttles operate every 10 minutes during peak commute hours, and every 20 minutes during other times of the day, Monday through Friday, from 5:25 a.m. to 12:25 a.m.

 

A Kaiser Permanente shuttle connecting the Hospital and the Mosswood Building runs every 20 minutes, Monday through Friday, from 5:50 a.m. to 7:50 p.m.

 

Van service from the 3510 Broadway parking garage to the Mosswood Building operates from 7:30 a.m. to 5:00 p.m., Monday through Friday and Saturday and Sunday from 7:30 a.m. to 4:00 p.m.

 

Valet Services

 

Available for placard holders at 3600 Broadway, 3701 Broadway, and 3801 Howe Street, Monday through Friday. The hours are as follows:

 

3600 Broadway: Monday through Friday, 8:00 a.m. to 5:00 p.m.
3701 Broadway: Monday through Friday, 7:00 a.m. to 4:30 p.m.
3801 Howe Street: Monday through Friday, 7:30 a.m. to 5:00 p.m.

Services available by phone or online only

Release of Medical Information Department is available by phone, online, or email. The in-person office at this location is temporarily closed.


Email: oak-ROI@kp.org

Phone numbers

Information
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • 510-752-6026

Every person has the innate intuition and internal resources to find their own way through distress, to find their own truth. There are times when we all need support and care, someone to listen and witness, someone to see us for the whole person that we are, and to honor and share our journey with us.

This is what Professional Interfaith Chaplains strive to do – to meet you exactly as you are, to listen, to encourage, to assist you in your search for peace.

Chaplains are available on the inpatient, clinical units in the Oakland and Richmond medical centers.

Meditation/Prayer Room

Meet Our Spiritual Care Services Staff

Location

275 MacArthur Blvd, 1st floor
Oakland, CA 94611
Get directions

Phone numbers

Information
  • 510-752-6281

Hours

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)

Location

3701 Broadway, Department 400
Oakland, CA 94611
Get directions

Hours

  • Monday through Friday, 5:30 p.m. to 7 p.m.
  • Saturday and Sunday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-752-1190
Call to inquire about becoming a volunteer or read about volunteering and get an application online.

Location

Hospital and Medical Offices
3600 Broadway
Oakland, CA 94611
Get directions

Hours

Phone numbers

Adults
  • 510-752-6859
Students
  • 510-752-7373

Hospital and Medical Offices
3600 Broadway
Oakland, CA 94611
Get directions

Emergency and urgent care

Emergency entrance located on Piedmont Avenue, near the corner of Piedmont Avenue and W. MacArthur Boulevard, close to I-580 and Hwy. 24.

See also: Richmond Emergency

Hours

7 days
  • open 24 hours

Phone numbers

Advice (24 hours)
  • 510-752-1130
  • 510-752-1190
EMERGENCIES
  • 911
Information
  • 711 (TTY for the hearing/speech impaired)

Pharmacy services

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail
 

Pharmacy Special Hours:

Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: 9am to 6pm
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: 9am to 6pm
Day after New Year, 1/2: Regular hours

Hours

Open 24 hours for discharge
  • Monday through Friday, 8 a.m. to 8 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 510-752-4200
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Audiology/Hearing Center, Cardiology, Cardiology - Pacemaker, Case Management, Chronic Conditions Care Management, EKG (Electrocardiography), Emergency, Emergency care, Gastroenterology, Head and Neck Surgery, Home Health Care, Infectious Diseases, Laboratory - 3600 Broadway, Lithotripsy, Maxillofacial Surgery/Speech Pathology, Nephrology, Nuclear Medicine/Bone Density/PET/CT Scan, Orthopedics, Pediatric Cardiothoracic Surgery, Pediatric Neurosurgery, Pediatric Surgery, Perioperative Medicine, Pharmacy - Oakland Main, Podiatry, Pulmonary Function Testing (PFT), Radiology - CT Scan, Radiology - General, Radiology - Interventional, Radiology - Magnetic Resonance Imaging (MRI), Respiratory Therapy, Rheumatology, Sleep Clinic, Social Services, Spine Surgery, Sports Medicine, Surgery, Ultrasound - Hospital Building, Urology

Services and amenities

Business Office, Coordination of Benefits, Durable Medical Equipment (Northern California), Heart Cuisine, Language Assistance, Volunteer Services
Broadway Medical Office
3701 Broadway, 2nd Floor, Dept 201
Oakland, CA 94611
Get directions

Departments and specialties

Speech Pathology
Building A
3900 Broadway
Oakland, CA 94611
Get directions

Departments and specialties

Mental Health - Adult - Broadway, Mental Health - Behavioral Health Education
Building B
3900 Broadway
Oakland, CA 94611
Get directions

Departments and specialties

Mental Health - Mental Health Crisis
Fabiola Building
3801 Howe St
Oakland, CA 94611
Get directions

Pharmacy services

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication

Members can refill online or by using our mail order services at kp.org/rxrefill

Pharmacy Type: Retail
 

Pharmacy Special Hours:

Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: CLOSED
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: CLOSED
Day after New Year, 1/2: Regular hours

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information/Refill
  • 510-752-1011
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Allergy, Anticoagulation, Breast Care Program, Diabetes Education, EKG (Electrocardiography) - Fabiola Building, Family Medicine, HIV Care Clinic, HIV Testing, Injections/Immunizations - Adult, Internal Medicine - Fabiola, Laboratory - Fabiola Building, Mammography, Pharmacy - Fabiola, Plastic Reconstructive Surgery, Travel Clinic, Travel Services - Adult, Ultrasound - Fabiola

Services and amenities

Member Services
Howe St Building
3772 Howe St
Oakland, CA 94611
Get directions

Departments and specialties

Acupuncture, Ophthalmology, Optical Center, Optometry, Pain Management
Mosswood Building
3505 Broadway
Oakland, CA 94611
Get directions

Departments and specialties

Breastfeeding Services, Endocrinology, Genetics, Injections/Immunizations - Child, Maternal-Fetal Medicine, Mental Health - Child and Family, Pediatric Specialties - Hematology/Oncology, Pediatric Subspecialists, Pediatrics, Pediatrics - Immunization/Injections, Teen Health Services
Oakland Hearing Center
3751 Broadway Ste B
Oakland, CA 94611
Get directions
Piedmont Building
3779 Piedmont Ave
Oakland, CA 94611
Get directions

Departments and specialties

Obstetrics/Gynecology (Ob/Gyn), Urogynecology
1200 Clay St
Oakland, CA 94612
Get directions

Departments and specialties

Mental Health - Adult - Clay St
275 MacArthur Blvd
Oakland, CA 94611
Get directions

Services and amenities

Spiritual Care Services
3701 Broadway
Oakland, CA 94611
Get directions

Emergency and urgent care

Hours

  • Monday through Friday, 5:30 p.m. to 7 p.m.
  • Saturday and Sunday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 510-752-1190

Pharmacy services

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

See all Oakland Pharmacies

Pharmacy Special Hours:

Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: CLOSED
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: CLOSED
Day after New Year, 1/2: Regular hours

Hours

  • Monday through Friday, 9 a.m. to 6 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information/Refill
  • 510-752-4181
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Chemotherapy - Adult, Dermatology, Gynecologic Oncology, Hematology/Oncology (Adult), Infusion Center - Adult, Internal Medicine - 3701 Broadway, Laboratory - 3701 Broadway, Memory Clinic, Neurology, Nutrition, Occupational Health, Occupational Therapy, Oncology, Palliative Care - Outpatient Clinic, Pediatric Palliative Care, Pediatric Rehabilitation Services, Pharmacy - 3701 Broadway, Physical Medicine and Rehabilitation, Physical Therapy, Radiation Oncology

Services and amenities

Urgent Care
380 W MacArthur Blvd
Oakland, CA 94609
Get directions

Departments and specialties

Addiction Medicine & Recovery Services
3801 Howe St, 4th floor, Dept. 444
Oakland, CA 94611
Get directions

Services and amenities

Healthy Living Center
4501 Broadway, First Floor
Oakland, CA 94611
Get directions

Departments and specialties

Hospice

Map begins Use my location
Map ends

Resources

Accessibility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards?)

These accessibility standards also apply to the following buildings: 3801 Howe Street, 3505 Broadway, 3779 Piedmont Ave, 3701 Broadway, Oakland, CA

Quality and Safety

National Provider Identifier (NPI)
1427123132
1952485690

California License Number
140000052

California License Name
Kaiser Foundation Hospital - Oakland/Richmond

Broadway Oncology Pharmacy - 3701 Broadway
Pharmacy license: PHY 49905
Pharmacy NPI: 1841424843

Oak Broadway 1Fl OP Pharmacy - 3701 Broadway
Pharmacy license: PHY 49853
Pharmacy NPI: 1770723645

Oak Fabiola A 1Fl OP Pharmacy - 3801 Howe Street
Pharmacy license: PHY 39670
Pharmacy NPI: 1598812810

Oak Mosswood Peds 4Fl OP Pharmacy - 3505 Broadway
Pharmacy license: PHY 40243
Pharmacy NPI: 1699823575

Oakland 10A IP Pharmacy - 275 W MacArthur Boulevard
Pharmacy license: HSP 51835
Pharmacy NPI: 1568874873

Oakland Main OP Pharmacy - 3600 Broadway
Pharmacy license: PHY 51636
Pharmacy NPI: 1497183271

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Public transportation

From Bart

Exit at the MacArthur station and take the Kaiser Permanente shuttle. Shuttles operate every 10 minutes during peak commute hours, and every 20 minutes during other times of the day, Monday through Friday, from 5:25 a.m. to 12:25 a.m.

A Kaiser Permanente shuttle connecting the Hospital and the Mosswood Building runs every 20 minutes, Monday through Friday, from 5:50 a.m. to 7:50 p.m.

Van service from the 3510 Broadway parking garage to the Mosswood Building operates from 7:30 a.m. to 5:00 p.m., Monday through Friday and Saturday and Sunday from 7:30 a.m. to 4:00 p.m.

Valet Services

Available for placard holders at 3600 Broadway, 3701 Broadway, and 3801 Howe Street, Monday through Friday. The hours are as follows:

3600 Broadway: Monday through Friday, 8:00 a.m. to 5:00 p.m.
3701 Broadway: Monday through Friday, 7:00 a.m. to 4:30 p.m.
3801 Howe Street: Monday through Friday, 7:30 a.m. to 5:00 p.m.

BART and AC Transit

Public transportation for Bay Area Rapid Transit (BART) and Alameda-Contra Costa Transit District (AC Transit) is subject to change. For the latest information, call 511. Visit www.511.org for route, schedule and fare information for all transit services in the Bay Area.

Parking

3600 Broadway, Hospital and Specialty Medical Office Building
Parking in the garage adjacent to this building is located at 3510 Broadway.

3701 Broadway, Broadway Medical Office Building and Cancer Center
Parking in the garage adjacent to this building is located at 3751 Broadway.

Howe Street
Park at 3780 Howe Street for services located at the following buildings: Howe Street Building (3772 Howe Street), Fabiola Building (3801 Howe Street), and Piedmont Building (3779 Piedmont Avenue).

3900 Broadway, Buildings A and B
Parking and entrance to both buildings is located on Cerrito Street.

This page was last updated on: 12/05/24