Antioch Medical Center

Antioch Medical Center

Hospital
Kaiser Permanente facility
4501 Sand Creek Rd
Antioch, CA 94531

Hours


Emergency hours:
7 days, 24 hours

Monday through Friday, 8:30 a.m. to 5 p.m.

Saturday and Sunday, Closed

Phone Numbers

Appointment and Advice Call Center

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Operator

Service at a glance

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
  • Emergency is available
  • Urgent Care is not available
  • After Hours Care is not available
  • Pharmacy is available

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards? )

These accessibility standards also apply to the following buildings: Sand Creek Medical Office Building 4501 Sand Creek Road & Deer Valley Medical Office Building 5601 Deer Valley Road

kp.org/diablo

National Provider Identifier (NPI)
1851417547

California License Number
550000614

California License Name
Kaiser Foundation Hospital - Antioch

Antioch Oncology Pharmacy
Pharmacy license: 1720215916
Pharmacy NPI: PHY 48612

Antioch Sand-Creek IP Pharmacy - 4501 Sand Creek Rd
Pharmacy license: HSP 48597
Pharmacy NPI: 1548414642

Antioch Sand-Creek OP Pharmacy - 4501 Sand Creek Rd

Pharmacy license: PHY 48581
Pharmacy NPI: 1588860951

Deer Valley MOB Pharmacy - 5601 Deer Valley Rd
Pharmacy license: PHY 46459
Pharmacy NPI: 1164579496

This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.

Plans accepted at this facility

  • Exclusive Provider Organization (EPO)
  • HMO
  • Medi-Cal Managed Care
  • Point-of-Service Plan (POS)
  • Senior Advantage

Departments and specialties

See all departments and specialties

Services and amenities

Location

4501 Sand Creek Rd, Sand Creek Building, 4th Floor
Antioch, CA 94531
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Information
  • 925-813-6505

Location

4501 Sand Creek Rd
Antioch, CA 94531
Get directions

Phone numbers

Information
  • 925-813-6970

Location

4501 Sand Creek Rd
Antioch, CA 94531
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Information
  • 925-813-3720

Phone numbers

Information
  • 8:30 a.m. to 5 p.m.
  • 1-877-317-6230 (toll free)

Location

4501 Sand Creek Rd
Antioch, CA 94531
Get directions

Hours

  • Monday through Friday, 9 a.m. to 6:30 p.m.
  • Saturday, 10 a.m. to 3 p.m.

Phone numbers

Information
  • 925-813-6370

Services include Nutrition Education

Location

4501 Sand Creek Rd
Antioch, CA 94531
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Information
  • 925-813-3560

Hospital medical records

Location

4501 Sand Creek Rd
Antioch, CA 94531
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 925-813-7850
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services .

Learn more about translation process .

Location

4501 Sand Creek Rd
Antioch, CA 94531
Get directions
Please go to Member Services Contact Center listing for phone services.

Location

4501 Sand Creek Rd, Sand Creek Medical Offices, 4th floor
Antioch, CA 94531
Get directions

Hours

Closes at 3 p.m. on the 3rd Thursday of the month
  • Monday through Friday, 9 a.m. to 4:30 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Chinese
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free)
Spanish
  • 1-800-788-0616 (toll free)
TTY
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Business representative
  • 925-813-3284
Patient Financial Advisors
  • 925-813-3114
Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctor

Location

4501 Sand Creek Rd
Antioch, CA 94531
Get directions

Hours

  • Closed

Phone numbers

Information
  • 1-800-792-3992 (toll free)
Medical Secretaries

Location

4501 Sand Creek Rd
Antioch, CA 94531
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information

Location

4501 Sand Creek Rd
Antioch, CA 94531
Get directions

Phone numbers

Information
  • 925-813-3270

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Adult and student volunteers information

Location

4501 Sand Creek Rd, Sand Creek Building, Room S1040
Antioch, CA 94531
Get directions

Phone numbers

Volunteer Coordinator/information
  • 925-813-6362

4501 Sand Creek Rd
Antioch, CA 94531
Get directions

Emergency care

Hours

7 days
  • open 24 hours

Phone numbers

Advice Nurse (24 hours)
  • 925-813-3100

Pharmacy services

Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Pharmacy Special Hours:

Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: 7am to 11pm
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: 7am to 11pm
Day after New Year, 1/2: Regular hours

Hours

7 days
  • 7 a.m. to 11 p.m.

Phone numbers

Information/Refill
  • 925-813-7940
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Adult Medicine - 4501 Sand Creek Rd, Antioch, CA, Adult Medicine/Family Medicine, Advice Nurse, Audiology, Cardiology, Cardiopulmonary Testing, Case Management, Chemotherapy/Infusion, Chronic Conditions Management, Chronic Pain, ECHO (Echocardiography), EEG (Electroencephalography), EKG (Electrocardiography), Emergency Services, Emergency care, Gastroenterology (GI), Head and Neck Surgery, Hematology/Oncology, Hospital Medicine, Infectious Disease, Injection Clinic/Immunizations (Adult), Injection Clinic/Immunizations (Child), Labor and Delivery, Laboratory, Medical Weight Management, Minor Injury Clinic (MIC)/Musculoskeletal Clinic, Nephrology, Neurology, Newborn Care Center, Nutrition Education, Obstetrics/Gynecology(OB-Gyn), Occupational Health, Orthopedics, Palliative Care, Pediatrics, Pharmacy - Sand Creek, Physical Therapy, Podiatry, Presurgery Center, Pulmonary Medicine, Radiology/Diagnostic Imaging, Rheumatology, Social Services, Sports Medicine, Surgery/Plastic Surgery, Urology, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry

Services and amenities

Administration, Admitting, Discharge Planning, Gift Shop, Health Education, Health Information Management, Language Assistance, Member Services, Personal Physician Selection, Release of Medical Information, Spiritual Care, Volunteer Services
Hearing Aid Center
5009 Lone Tree Way, Suite D
Antioch, CA 94531
Get directions

Departments and specialties

Hearing Aid Center - Antioch
Walnut Creek Hearing Aid Center
710 S Broadway Ste 209
Walnut Creek, CA 94596
Get directions

Departments and specialties

Hearing Aid Center
3454 Hillcrest Ave
Antioch, CA 94531
Get directions

Departments and specialties

Mental Health/Chemical Dependency Services
5601 Deer Valley Rd
Antioch, CA 94531
Get directions

Pharmacy services

Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Pharmacy Special Hours:

Christmas Eve, 12/24: Regular hours
Christmas Day, 12/25: CLOSED
Day after Christmas, 12/26: Regular hours
New Year's Eve, 12/31: Regular hours
New Year's Day, 1/1: CLOSED
Day after New Year, 1/2: Regular hours

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information/Refill
  • 925-813-6100
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Behavioral Medicine, Pharmacy - Deer Valley

Map begins Use my location
Map ends

Resources

Quality and Safety

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

Driving directions

Located off Highway 4, approximately two miles from the Hillcrest Avenue exit.

From the west

Take Highway 4 East. Exit on Lone Tree Way and head southbound (right) from the off ramp. Turn right onto Deer Valley Road. The Antioch Medical Center is 3 miles down the road, on the left-hand side. The Antioch Medical Center is located at 4501 Sand Creek Road.

From the east

Take Highway 4 West. Exit at Hillcrest Avenue and go south. After approximately 1/2 mile Hillcrest turns left and Deer Valley goes straight. Continue straight on Deer Valley. Once you cross Lone Tree Way. The Antioch Medical Center is a quarter mile down the road, on the left-hand side.

From Brentwood/Byron

Please access Sand Creek Road via Deer Valley Road. Take Lone Tree Way west bound. Turn left onto Deer Valley Road. The Antioch Medical Center is a quarter-mile down the road, on the left-hand side. The Antioch Medical Center is located at 4501 Sand Creek Road.

This page was last updated on: 07/29/24