Petaluma Medical Offices

Petaluma Medical Offices
Medical Office Building
Kaiser Permanente facility
3900 Lakeville Hwy
Petaluma, CA 94954
707-765-3900

Resources

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  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Appointments/Cancellations/Information

  • 707-765-3900

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is not available
  • Urgent Care is not available
  • After Hours Care is available
  • Pharmacy is available
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.

Petaluma OP Pharmacy - 3900 Lakeville Highway, 1st Floor
Pharmacy license: PHY 35387
Pharmacy NPI: 1568519882

Departments and specialties

See all departments and specialties

Services and amenities

Location

3900 Lakeville Hwy, Medical Office One, 1st floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to noon

Phone numbers

Customer Service
  • 707-765-3415
Medical Office One, next to Pharmacy

Location

3900 Lakeville Hwy
Petaluma, CA 94954
Get directions

Phone numbers

Information
  • 707-765-3485


Location

3900 Lakeville Hwy, Medical Office One, 1st floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-765-3441
Personal Physician Selection

Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctor

Location

3900 Lakeville Hwy
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 707-765-3545
Benefits and Health Plan coverage information, forms and brochures

Phone hours:
7 days, 24 hours, closed holidays

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • open 24 hours
  • 1-800-464-4000 (toll free) Closed holidays
Spanish
  • 1-800-788-0616 (toll free)

Benefits and Health Plan coverage information, forms and brochures

Location

3900 Lakeville Hwy, Medical Office One, 1st Floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 9 a.m. to 12:20 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 1-800-464-4000 (toll free)

Medial Secretaries

Email san-rafael-roi-department@kp.org

Location

3900 Lakeville Hwy, Medical Office One, 1st Floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Fax
  • 1-877-620-3209 (toll free)
Information
  • 707-765-3424

Location

3900 Lakeville Hwy
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 415-444-2638

Location

3900 Lakeville Hwy
Petaluma, CA 94954
Get directions

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)

3900 Lakeville Hwy
Petaluma, CA 94954
Get directions

After-hours care

After-hours, weekend, and holiday urgent care appointments available at San Rafael Medical Center.
by appointment only

Hours

7 days
  • 6 a.m. to 10 p.m.

Phone numbers

Adult Medicine (24 hours)
  • 707-765-3960
Pediatrics (24 hours)
  • 707-765-3920

Pharmacy services

Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Hours

  • Monday through Friday, 9 a.m. to 6 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information/Refill
  • 707-765-3450
Mail Order Phone
  • 1-888-218-6245 (toll free)

Departments and specialties

Acupuncture, Advice Nurse, After-hours Care, Allergy, Anticoagulation, Audiology, Cardiology, Care Management, Case Management / Complex Chronic Conditions, Chemical Dependency Services (CDS), Cosmetic Services, Dermatology, Diabetes/Cardiovascular Risk Care Management, Family Medicine, Gastroenterology (GI), Geriatric Medicine, Head and Neck Surgery, Home Health Care, Infusion, Internal Medicine, Laboratory, Neurology, Nutrition, Obstetrics/Gynecology, Occupational Health Center, Orthopedic Surgery, Pediatrics, Pharmacy, Physical Medicine and Rehabilitation, Physical Therapy, Podiatry, Radiology/Diagnostic Imaging - Medical Office One, Surgery (General), Urology, Vision Essentials - Optical Center, Vision Essentials - Optometry

Services and amenities

Business Office, Health Education, Member Assistance, Member Outreach, Member Services, Release of Medical Information, Social Services/Discharge Planning, TTY for the Hearing or Speech Impaired
Novato Medical Offices
97 San Marin Dr
Novato, CA 94945
Get directions

Departments and specialties

Asthma Care Management
100 Smith Ranch Rd
San Rafael, CA 94903
Get directions
1900 S McDowell Blvd
Petaluma, CA 94954
Get directions

Departments and specialties

Psychiatry

To find a provider's office hours, search our facility directory.

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

From Highway 101

Take the Highway 116/Lakeville Highway exit. Go east approximately two miles, and then turn right onto Pine View Way to enter the Petaluma Medical Offices.

This page was last updated on: 10/10/23