Petaluma Medical Offices

Petaluma Medical Offices
Medical Office Building
Kaiser Permanente facility
3900 Lakeville Highway
Petaluma, CA 94954
707-765-3900

Resources

Skip map Map begins Use my location
  • Monday through Friday, 8:30 a.m. to 5 p.m.

California Relay Service

  • 711 (TTY for the hearing/speech impaired)

Operator/information

  • 707-765-3900
Available services
  • Pharmacy services
Unavailable services
  • No emergency services
  • No urgent care services
  • No after-hours services
Map ends

About this facility

Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and medical equipment accessibility standards.
(What are accessibility standards? )

Pharmacy services

Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

3900 Lakeville Highway, Medical Office One, 1st Floor
Petaluma, CA 94954
Get directions

Hours

Closed most holidays
  • Monday through Friday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 707-765-3450
Show less

Departments and specialties

Acupuncture
by appointment only

Location

3900 Lakeville Highway, Medical Office Two,1st Floor Occupational Medicine
Petaluma, CA 94954
Get directions

Hours

  • Monday and Tuesday, 8:30 a.m. to 4:50 p.m.

Phone numbers

Appointments
  • 415-444-4178
Advice Nurse

Phone hours: 7 days, 24 hours

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Phone numbers

Internal Medicine
  • 707-765-3960
Obstetrics/Gynecology
  • 707-765-3940
Pediatrics
  • 707-765-3920
After-hours Care
After-hours, weekend, and holiday urgent care appointments available at San Rafael Medical Center.
by appointment only

Location

3900 Lakeville Highway, Medical Office One, 2nd floor
Petaluma, CA 94954
Get directions

Hours

7 days
  • 6 a.m. to 10 p.m.

Phone numbers

Adult Medicine (24 hours)
  • 707-765-3960
Pediatrics (24 hours)
  • 707-765-3920
Allergy
Hours:
Wednesday, 8:30 a.m. to noon

Injections hours:
Tuesday, Wednesday, 1:30 p.m. to 4:30 p.m.; Friday, 9 a.m. to noon and 1:30 p.m. to 4:30 p.m.

Location

3900 Lakeville Highway, Medical Office One, 1st Floor
Petaluma, CA 94954
Get directions

Phone numbers

Information/Cancellation/Reschedule
  • 415-899-7509
Anticoagulation
by referral only

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 1-866-454-4917 (toll free)
Asthma Care Management

Location

Novato Medical Offices, 97 San Marin Drive
Novato, CA 94945
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 1-866-454-4918 (toll free)
Audiology

Location

3900 Lakeville Highway, Medical Office Two, 2nd floor
Petaluma, CA 94954
Get directions

Hours

  • Monday, Tuesday, and Thursday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments
  • 707-765-2101
Cardiac Rehabilitation Care Management
This program is located at San Rafael Medical Center.

Hours

  • Monday through Thursday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 1-866-454-4918 (toll free)
Cardiology

Location

3900 Lakeville Highway, Medical Office One, 2nd floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/Appointment
  • 1-707-765-3633
Care Management
Diabetes and PHASE

See also Internal Medicine

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Hours

Phone numbers

Asthma
  • 415-492-6513
Cardiac Rehab Program
  • 415-492-6519
Chronic Pain Management
  • 415-492-6315
Congestive Heart Failure
  • 415-492-6557
Diabetes
  • 415-492-6558
Erythropoietin Management Services
  • 415-899-7817
Harm Reduction
  • 415-492-6524
Hypertension Management
  • 415-492-6558
Life Care Planning
  • 1-866-454-4918 (toll free)
Osteoporosis/fracture prevention coordinator
  • 415-492-6559
PHASE (Prevent Heart Attacks and Strokes Everyday)
  • 415-492-6558
Pain Management Program
  • 415-492-6315
Palliative Care
  • 415-446-2510
Case Management / Complex Chronic Conditions
by referral only

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 415-492-6507
Chemical Dependency Services (CDS)
Information 707-765-3565
New patients need to drop in for initial intake evaluation in San Rafael at 111 Smith Ranch Rd. or call 415-491-3000 . Walk-in CD Educational Series located in Petaluma Medical Offices Psychiatry Department on Fridays, 5 p.m. to 6 p.m.

Location

3900 Lakeville Highway, Medical Office Two, Conference Room C
Petaluma, CA 94954
Get directions
Congestive Heart Failure Care Management
Located at San Rafael Medical Center

Phone numbers

Information
  • 415-492-6557
Cosmetic Services

Location

3900 Lakeville Highway, Medical Office Two, 2nd floor
Petaluma, CA 94954
Get directions

Phone numbers

Advice/appointments
  • 707-765-3532
Dermatology
by referral only

Location

3900 Lakeville Highway, Medical Office Two, 2nd floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Advice/appointments
  • 707-765-2062
Diabetes/Cardiovascular Risk Care Management
Prevent Heart Attacks and Strokes Everyday (PHASE)

This program also available at Novato and Downtown San Rafael Medical Offices - 3rd Street, and at San Rafael Medical Center.

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Hours

  • Monday through Thursday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations
  • 6 a.m. to 10 p.m.
  • 707-765-3960 7 days
Information
  • 415-492-6558
Family Medicine

Location

3900 Lakeville Highway, Medical Office One, 2nd floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice (24 hours)/appointments/cancellations
  • 6 a.m. to 10 p.m.
  • 707-765-3960
Gastroenterology (GI)

Location

3900 Lakeville Highway, Medical Office Two, 2nd floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice (24 hours)/appointments/cancellations
  • Monday through Thursday, 8:30 a.m. to 8 p.m.
    Friday, 8:30 a.m. to 5 p.m.
  • 707-765-3446
Head and Neck Surgery
Office hours:
  • Days vary, 8:30 a.m. to 5 p.m.
by referral only

Location

3900 Lakeville Highway, Medical OfficeTwo, 2nd floor
Petaluma, CA 94954
Get directions

Phone numbers

Advice/appointments/cancellations
  • 707-765-2101
Home Health Care

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 415-893-4132
Insulin Pump Program
Program services located at San Rafael Medical Center

Hours

  • Monday, Tuesday, and Thursday, 9 a.m. to 5:30 p.m.

Phone numbers

Information
  • 707-765-3594
Internal Medicine
Medical Office One, 2nd Floor

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice (24 hours)/appointments/cancellations
  • 6 a.m. to 10 p.m.
  • 707-765-3960 7 days
Laboratory

Fasting blood work requires 12-14 hours of water-only diet.

Call requesting physician for test results or check most lab results online.

Location

3900 Lakeville Highway, Medical Office One, 1st floor
Petaluma, CA 94954
Get directions

Hours

Closed Saturday, Sunday, and holidays
  • Monday through Friday, 7:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-765-3420 Weekends/holidays, closed.
Nutrition
by referral only

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Phone numbers

Information
  • 415-444-2654
Obstetrics/Gynecology

Location

3900 Lakeville Highway, Medical Office Two, 2nd floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Advice (24 hours)/appointments/messages/cancellations
  • open 24 hours
  • 707-765-3940
Occupational Health Center
Kaiser On-the-Job
Medical treatment for work-related injuries and illnesses

Location

3900 Lakeville Highway, Medical Office Two, 1st floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/information
  • 707-765-3800
Orthopedic Surgery
by referral only

Location

3900 Lakeville Highway, Medical Office Two, 2nd floor
Petaluma, CA 94954
Get directions

Hours

Phone numbers

Information
  • 707-765-6225
Pediatrics
Petaluma Pediatric department is open Martin Luther King Jr. Day and Presidents' Day. After-hours, weekend, and all other holiday appointments available at San Rafael Medical Center.

Location

3900 Lakeville Highway, Medical Office One, 1st floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:45 a.m. to 5 p.m.

Phone numbers

Advice (24 hours)/appointments/messages
  • Monday through Friday, 6 a.m. to 10 p.m.
  • 707-765-3920
Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Location

3900 Lakeville Highway, Medical Office One, 1st Floor
Petaluma, CA 94954
Get directions

Hours

Closed most holidays
  • Monday through Friday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 707-765-3450
Physical Medicine and Rehabilitation
by referral only

Location

3900 Lakeville Highway, Medical Office Two, 2nd floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments/messages
  • 707-765-6225
Physical Therapy
by referral only

Location

3900 Lakeville Highway, Medical Office Two, 1st floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/information
  • 707-765-3888
Podiatry
Office hours:
  • Days vary, 8:30 a.m. to 5 p.m.
by referral only

Location

3900 Lakeville Highway, Medical Office Two, 2nd Floor
Petaluma, CA 94954
Get directions

Phone numbers

Information
  • 707-765-6225
Psychiatry

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Hours

  • Monday through Thursday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-765-3565
Radiology/Diagnostic Imaging - Medical Office One
CT Scan
See San Rafael Medical Center

Mammography
Hours: Monday through Friday, 8:15 a.m. to 4:00 p.m.

MRI
See San Rafael Medical Center

PET/CT Scan
Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m.

Ultrasound
Hours: Monday through Friday, 7:30 a.m. to 5:00 p.m.

Location

3900 Lakeville Highway, Medical Office One, 1st Floor
Petaluma, CA 94954
Get directions

Phone numbers

Appointment/Information
  • 415-492-6375
Radiology/Diagnostic Imaging - Medical Office Two

Location

3900 Lakeville Highway, Medical Office Two, 2nd Floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Appointments/Information
  • 415-492-6375
Surgery (General)
by referral only

Location

3900 Lakeville Highway, Medical Office Two, 2nd floor
Petaluma, CA 94954
Get directions

Hours

  • Monday, 9 a.m. to 4 p.m.
  • Tuesday, 9:30 a.m. to 4:30 p.m.

Phone numbers

Advice/appointments/cancellations
  • 707-765-6240
Urology
by referral only

Location

3900 Lakeville Highway, Medical OfficeTwo, 2nd floor
Petaluma, CA 94954
Get directions

Hours

Days may vary
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/Appointments/Cancellations
  • 707-765-2101
Vision Essentials - Opthalmology
Vision Essentials by Kaiser Permanente

Location

3900 Lakeville Highway, Medical Office Two, 1st floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5 p.m.

Phone numbers

Advice/appointments/messages
  • 707-765-6224
Vision Essentials - Optical Center
Vision Essentials by Kaiser Permanente

Eyeglasses, contact lenses. Visit kp2020.orgExternal Link

Location

3900 Lakeville Highway, Medical Office Two, 1st floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:30 p.m.

Phone numbers

Appointments/information
  • 707-765-3930
Contact lens refill
  • 1-888-586-2020 (toll free)
Vision Essentials - Optometry
Vision Essentials by Kaiser Permanente

Location

3900 Lakeville Highway, Medical Office Two, 1st Floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Appointments
  • 707-765-6224
Cancellations (24 hours)
  • 707-765-3517
Show less

Services and amenities

Business Office

Location

3900 Lakeville Highway, Medical Office One, 1st floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to noon

Phone numbers

Customer Service
  • 707-765-3415
Health Education
Medical Office One, next to Pharmacy

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Information
  • 707-765-3485
Member Assistance


Location

3900 Lakeville Highway, Medical Office One, 1st floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 707-765-3441
Member Outreach
Personal Physician Selection

Select or change a personal physician or get information about practitioners and services. Online at kp.org/mydoctorExternal Link

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Information
  • 707-765-3545
Member Service Contact Center
Benefits and Health Plan coverage information, forms and brochures

Phone hours:
7 days, 24 hours, closed holidays

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.
  • Saturday and Sunday, 7 a.m. to 3 p.m.

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • open 24 hours
  • 1-800-464-4000 (toll free) Closed holidays
Information
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)
Member Services Office

Benefits and Health Plan coverage information, forms and brochures

Location

3900 Lakeville Highway, Medical Office One, 1st Floor
Petaluma, CA 94954
Get directions

Hours

Office hours
  • Monday through Friday, 9 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Phone numbers

Information
  • 1-800-464-4000 (toll free)
Release of Medical Information

Medial Secretaries

Email san-rafael-roi-department@kp.org

Location

3900 Lakeville Highway, Medical Office One, 1st Floor
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Fax
  • 1-877-620-3209 (toll free)
Information
  • 707-765-3424
Social Services/Discharge Planning

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 415-444-2638
TTY for the Hearing or Speech Impaired

Location

3900 Lakeville Highway
Petaluma, CA 94954
Get directions

Phone numbers

California Relay Service
  • 711 (TTY for the hearing/speech impaired)
Show less

3900 Lakeville Highway
Petaluma, CA 94954

Pharmacy services

Pharmacy
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill .

Hours

Closed most holidays
  • Monday through Friday, 9 a.m. to 6 p.m.

Phone numbers

Information/Refill
  • 707-765-3450
Show less

Departments and specialties

Acupuncture, Advice Nurse, After-hours Care, Allergy, Anticoagulation, Audiology, Cardiology, Care Management, Case Management / Complex Chronic Conditions, Chemical Dependency Services (CDS), Cosmetic Services, Dermatology, Diabetes/Cardiovascular Risk Care Management, Family Medicine, Gastroenterology (GI), Head and Neck Surgery, Home Health Care, Internal Medicine, Laboratory, Nutrition, Obstetrics/Gynecology, Occupational Health Center, Orthopedic Surgery, Pediatrics, Pharmacy, Physical Medicine and Rehabilitation, Physical Therapy, Podiatry, Psychiatry, Radiology/Diagnostic Imaging - Medical Office One, Radiology/Diagnostic Imaging - Medical Office Two, Surgery (General), Urology, Vision Essentials - Opthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry

Services and amenities

Business Office, Health Education, Member Assistance, Member Outreach, Member Services Office, Release of Medical Information, Social Services/Discharge Planning, TTY for the Hearing or Speech Impaired
Novato Medical Offices
97 San Marin Drive
Novato, CA 94945

Departments and specialties

Asthma Care Management

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their websiteExternal Link.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

From Highway 101

Take the Highway 116/Lakeville Highway exit. Go east approximately two miles, and then turn right onto Pine View Way to enter the Petaluma Medical Offices.

This page was last updated on:

04/09/18