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Cherie L. Raffelson, MD

Photo of Cherie L. Raffelson, MD
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My specialty:
Family Medicine

My provider affiliation:
Kaiser Permanente provider

I speak: English

My gender: Female

Where I practice

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Available services
  • Emergency service
  • Urgent care services
  • After-hours services
  • Pharmacy services
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About me

I was born and raised in Hawaii. I always knew that I wanted to help others and be of service by giving back to the community in a meaningful way. Studying medicine seemed like a natural step for me to explore my intellectual capabilities and also find a way to really make a difference in people’s lives. I am thankful to be in Hawaii and practicing in a wonderful community that I cherish.

About my practice

I decided to focus on family medicine as my specialty because I enjoyed the broad spectrum of care it offered to me. I knew I would be challenged and also have a chance to care for and become acquainted with my patients and their families. I greatly appreciate the collaborative approach to care we have within the Hawaii Permanente Medical Group. We are clearly a team and I know that my colleagues are there to help me as needed to provide the very best care for my patients. I believe in caring for my patients as if they were family. It is critical to me to have regard for the individual and show my patients that I am invested in their care. I enjoy getting to know the entire family and have developed many important long-term relationships, which I treasure. It is my hope that my work will help to provide a basis for continued wellness in my patients.

How I thrive

I love being outside with friends and family in our lovely state. My family and I are never at a loss of things to do. Spending time with my family keeps me balanced in all that I do, at work, home or in my community volunteer work.

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My office

Referral requirements

You don't need a referral to see this provider.

Languages spoken by medical staff

Help is available in your language. Learn more.

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Medical groups & plans

Hawaii Permanente Medical Group

Family Medicine
599 Farrington Highway, Kapolei, HI 96707
List Header Plans Accepted

This provider accepts all Kaiser Permanente health plans. Learn more.

Contact information

  • 24-hour prescription refill
  • 808-643-7979
  • 24/7 Advice
  • 808-432-2000
  • Appointment cancellations
  • 808-432-2000
  • Behavioral Health Services
  • 808-432-7600
  • Information and appointments
  • 808-432-2000
  • Member Services
  • 1-800-966-5955 (toll free)
  • Pharmacy
  • 808-643-7979

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My training, certifications & licensing

Medical school

University of Hawaii - Manoa JABSOM
Honolulu , HI

Board certification

Family Practice

American Board of Family Medicine

To verify board certification for an individual practitioner, please visit the American Board of Medical Specialties, the American Medical Association, or the American Osteopathic Association websites.

Medical training

Residency

University of Hawaii
Mililani , HI

Joined Permanente Medical Group

2005

Provider ID

5511

NCQA

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My hospitals

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To find:

  • a provider’s office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-966-5955 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated at least monthly. The availability of physicians, hospitals, providers, and services may change. To report an error, please call 1-800-966-5955 or email us.

Kaiser Permanente works together with participating providers to ensure all cultural competence obligations are met. We are dedicated to ensuring that services are provided in a culturally competent manner to all members, including those with limited English proficiency and reading skills; as well as those with diverse cultural and ethnic backgrounds.

Accommodations for Individuals with Disabilities

Kaiser Permanente is committed to providing accessible facilities, services, and programs for all members, visitors and individuals with disabilities. In compliance with federal and state laws that prohibit discrimination based on disability, Kaiser Permanente provides:

  1. accessible exam rooms and medical equipment;
  2. free auxiliary aids and services to ensure effective communication with individuals with hearing, vision, cognitive, and/or communication-related disabilities, including qualified sign language interpreter services and informational materials in alternative formats (large print, audio tape/CDs, accessible PDFs or Microsoft Word documents, electronic texts/disks/CD-ROMS, and Braille); and
  3. access to service animals, except where the animal poses a significant health or safety risk(s) to others.

For more information about access to a specific facility or provider, or if you believe that Kaiser Permanente has failed to provide appropriate access or services or otherwise discriminated on the basis of a disability, please contact Member Services toll-free 1-800-966-5955 or TTY 711, Monday through Friday, 8 a.m. – 5 p.m. or Saturday, 8 a.m. – noon. You may also contact or file a grievance with the Kaiser Permanente Civil Rights Coordinator in person, by mail, fax or email at: 711 Kapiolani Blvd, Honolulu, Hawaii 96813, civil-rights-coordinator@kp.org, or toll-free 1-800-966-5955, TTY 711.

The availability and use of the Kaiser Permanente grievance procedure does not prevent a person from filing a complaint of discrimination on the basis of disability with the U.S. Department of Health and Human Services, Office for Civil Rights or the Hawaii Civil Rights Commission.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business and uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

A narrow network is defined as a tailored, tiered or high-performance network that has 80 percent or less overlap with a health plan’s broadest network offered to a member in any type of plan offered by that health plan. Kaiser Permanente does not have a narrow network with respect to its Marketplace plans. Members enrolled in Kaiser Foundation Health Plan (KFHP) Marketplace plans have access to the same provider networks as members enrolled in all other KFHP plans.

Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you would like more current information on a practitioner's license, call either the Hawaii Department of Commerce and Consumer Affairs Consumer Resource Center at (808) 587-3295 or visit their website, or call the Kaiser Permanente Customer Service Center at (808) 432-5955 (Oahu) or 1-800-966-5955 (toll free, neighbor islands). For the deaf, hard of hearing, or speech impaired, call 1-800-966-5955 or 711 (TTY).

 

This page was last updated on:

11/21/2019