Kaiser Permanente Southwood Comprehensive Medical Center

Kaiser Permanente Southwood Comprehensive Medical Center
Medical Office Building
Kaiser Permanente facility
2400 Mt. Zion Pkwy
Jonesboro, GA 30236
404-365-0966

Resources

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  • Monday through Friday, 8 a.m. to 5 p.m.
  • Saturday and Sunday, Closed

Urgent care services available 24/7

Routine care hours

Hours may vary by department, please see individual department for additional information.

Health Line

  • 1-800-255-0056 (toll-free TTY for the hearing/speech impaired)
  • 1-800-611-1811 (toll free)

Health Line locally

  • 404-365-0966

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is not available
  • Urgent Care is available
  • After Hours Care is available
  • Pharmacy is available
Map ends

About this facility

The Kaiser Permanente Southwood Comprehensive Medical Center gives you access to primary care, a wide range of specialties, as well as our Advanced Care Center to take care of your urgent care needs 24/7. It offers access to the latest in rapid diagnostic and treatment capabilities for non-life-threatening injuries or illnesses, such as fractures, sprains, cuts or lacerations, abdominal pain, fever, cough, and dehydration.

Please call 404-365-0966 to schedule or sign on to schedule a video visit, phone visit, an e-visit, or chat with a doctor.

Urgent and after-hours care

The Advanced Care Center at the Southwood Comprehensive Medical Center is open to care for your urgent medical needs 24 hours a day, 7 days a week.

The center is staffed with board-certified Emergency Medicine physicians, supported by around-the-clock high-end radiology, lab, and pharmacy services.

Location

2400 Mt. Zion Pkwy
Jonesboro, GA 30236
Get directions

Hours

7 days a week
  • open 24 hours
by urgent care

Location

2400 Mt. Zion Pkwy
Jonesboro, GA 30236
Get directions

Hours

7 days
  • open 24 hours

Pharmacy services

Safe medication disposal: This pharmacy does not have a self-service kiosk. Ask a pharmacy employee if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.
Available on a walk-in basis.

Pharmacy Type : Retail

Location

2400 Mt. Zion Pkwy
Jonesboro, GA 30236
Get directions

Hours


7 days
  • 7 a.m. to 11 p.m.

Phone numbers

Pharmacy
  • 770-603-3511
Prescription refills (24 hours)
  • 770-434-2008

Departments and specialties

See all departments and specialties

Services and amenities

Location

2400 Mt. Zion Pkwy
Jonesboro, GA 30236
Get directions

Phone numbers

Health Line
  • 1-800-255-0056
  • 1-800-611-1811
Health Line locally
  • 404-365-0966

Hours

  • Monday through Friday, 7 a.m. to 7 p.m.

Phone numbers

From outside of Atlanta
  • 1-888-865-5813
Information
  • 1-800-255-0056
  • 404-261-2590

Location

2400 Mt. Zion Pkwy
Jonesboro, GA 30236
Get directions

Phone numbers

Health Line
  • 1-800-255-0056
  • 1-800-611-1811
Health Line locally
  • 404-365-0966

Hours

7 days
  • 8 a.m. to 8 p.m.

Phone numbers

Infomation
  • 1-800-232-4404
Information
  • 1-800-255-0056
  • 404-233-3700

To find:

  • a Kaiser Permanente provider’s office hours, search our facility directory
  • Kaiser Permanente providers accepting new patients, call 1-404-365-0966, 1-800-611-1811 (toll free), or 711 (TTY for the hearing/speech impaired)
  • affiliated providers’ office hours or whether they are accepting new patients, call their offices directly

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Before receiving care at a facility, select that location in our directory and verify the accepted plan types under "About this facility" to make sure it is available in your plan. If no plan types are listed, the facility is available for all plan types.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-232-4404, seven days a week, 8 a.m to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select providers and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.

Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.

Information about a provider is provided to us by the provider or the provider's network, or is obtained as part of the credentialing process. Board certification may not reflect contracted services available from providers listed in our directory. If you have questions regarding this or about any of our providers, call us at 1-800-611-1811 (toll free). For the hearing and speech impaired: 1-888-865-5813 or 711 (TTY). You can also call the Georgia Composite Medical Board at 404-656-3913, or visit their website.

This page was last updated on: 02/01/24