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Losing health coverage such as Health First Colorado is considered a qualifying event that would trigger a Special Enrollment Period. You are eligible to enroll within 60 days of that event.
Protect yourself from fraud
Please be aware of Medicaid renewal scams. If you receive a phone call, text message, or email asking you to pay for Medicaid renewal, don’t send payment. This is a possible fraud attempt, and you should contact your state Medicaid office instead. Kaiser Permanente and your state Medicaid office won’t ask for payment when you’re renewing your Medicaid coverage.
Renewing Your Medicaid Coverage
Important: Colorado is returning to normal renewal processes for Health First Colorado (Colorado's Medicaid program) and Child Health Plan Plus (CHP+). Check your email, mail, and PEAK inbox and take action when you get official messages. You can see your renewal date in PEAK at CO.gov/PEAK at any time. If you receive a renewal packet, make sure you fill it out, sign it, and return it by the due date. Learn more about renewals visit hfcgo.com/renewals
If you need help with your renewal, call our Medicaid Assistance Center at 1-800-539-0463 (TTY 711) from 8 a.m. to 5 p.m., Monday through Friday. Español: 1-800-538-6307 (TTY 711)
At least once per year, the state will conduct a review to determine if you and/or your family members still meet Health First Colorado or CHP+ eligibility requirements. This review process is called redetermination.
Here’s how it works:
- Step 1: The state will mail the yearly renewal/redetermination materials to you and/or your family members 60 days before your redetermination date.
- Step 2: Please fill out, sign, and return the forms, along with any extra required information. All information must be completed by the deadline provided by the state to avoid a break in coverage.
You will continue to have Health First Colorado or CHP+ benefits throughout this redetermination process.
It is important to keep your information update-to-date. Visit colorado.gov/peak to update your address, phone number, and other important information, or contact your Local County Services Office.
If you no longer qualify for Health First Colorado (Colorado’s Medicaid Program) or Child Health Plan Plus
You’ll have a limited amount of time to act to get other health coverage before your Special Enrollment Period ends. You should quickly see if you are eligible for financial assistance from the government by visiting www.connectforhealthco.com.
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Questions about Health First Colorado with Kaiser Permanente?
Call the Kaiser Permanente Medicaid Assistance Center at
1-800-539-0463 (toll free) or 711 (TTY),
9 a.m. to 6 p.m., Monday through Friday.
Español: 1-800-538-6307