A parent or legal guardian can request full access to the online medical records of children 12 and younger. When a child turns 13, Washington state privacy laws make certain information confidential between teens and their health care providers and limits what information can be shared on the secure member portal for teen and proxy accounts. This privacy is designed to encourage teens to discuss issues with their providers. It also means some information can't be automatically shared with parents and legal guardians.
- Make sure you’re registered for and signed in to your own online Kaiser Permanente account. If your child is a Kaiser Permanente member but you aren’t, contact Member Services for assistance at 1-888-901-4636 (TTY 711).
- Fill out and submit the request parental access form.
Parents also may make this request at the office of their child's medical provider.