Health record access update

More of your health information — including some confidential information, doctor visit details, and test results — is now available on kp.org and the Kaiser Permanente app.

We encourage you to talk with your parents or guardian about the importance of your personal privacy, as well as any concerns they may have about your care. If a parent or guardian helps manage your care — like emailing your doctor’s office or refilling your medications — they’ll still be able to do that using Act for a Family Member. 

More information for parents is available at  Act for a Family Member, located under Profile & Preferences. They won’t need your kp.org password to help manage your care. 

Under state and federal privacy laws and kp.org terms and conditions, no one other than you is permitted to use your kp.org password. If you believe it necessary to change your password, you can do this by signing in to Profile & Preferences on kp.org  and choosing “Change password” on the Personal Information & Security page. Don’t share your password with anyone.

Teens with a kp.org account now have access to more of their health information, including confidential notes, doctor visit details, and test results.

If you already manage your teen’s care online, you will still be able to email your teen’s doctor, refill most prescriptions, and use other care services through your own kp.org account, as you normally would, through Act for a Family Member.

Due to privacy laws restricting access to information about certain confidential services to teens, however, we aren’t able to provide the complete notes through Act for a Family Member. Only teens can view certain confidential information through their own account. Please be aware that under state and federal privacy laws and kp.org terms and conditions, signing in to kp.org with someone else’s password is not permitted. If Kaiser Permanente discovers that someone other than the account holder is signing in with their username and password, we may disable that account as a security precaution. If your teen has shared their password with you in the past, please ask your teen to sign in to Profile & Preferences on kp.org, and choose “Change password” on from the Account setting section of the Personal Information & Security page.

As teens take a more active role in their health, they still need your guidance. We encourage them to share information and come to you with any questions.

You now have access to more health information on kp.org. This may include more sensitive test results and full doctor’s notes. We recommend that you review who has access to your online health record, consider whether you want to allow access to this additional information, and make changes as appropriate. You can do this by signing in to Profile & Preferences on kp.org and choosing Act for a Family Member on the Personal Information & Security page.

If you’ve shared your password with someone, you should change your password by signing in to Profile & Preferences on kp.org and choosing “Change password” from the Account settings section of the Personal Information & Security page.

Under state and federal privacy laws and kp.org terms and conditions, no one other than you is permitted to use your kp.org password.

According to the 21st Century Cures Act , Kaiser Permanente is required to provide electronic access to all of your electronic health record at no cost. This allows you to see any encounters from your Kaiser Permanente care team that occur to maintain your health record. This may include a physician order for a preventive screening, lab test, immunization, or other health-related items. Additionally, any phone visit you have will result in documentation (notes) and an After Visit Summary.

When it comes to sharing your electronic health care and coverage information, you’re in the driver’s seat. Learn more about your rights and responsibilities.