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Contact information
Individual & Family plans
1-800-290-8900
24-hour emergency notification line
206-901-4609 or 1-888-457-9516
Visiting members
1-800-446-4296
Aon Active Health Exchange
1-855-407-0900 or TTY 711
24/7 advice
206-901-2244
1-800-297-6877
Employment Office
1-800-848-4259
Eye Care Washington
1-800-664-9225
Mail Order Pharmacy
206-630-7979
1-800-245-7979
Monday through Friday, 7:30 a.m. to 7 p.m.
Sat.-Sun., 8 a.m. to 4:30 p.m.
Member Claims
1-888-901-4636
Patient Financial Services
1-800-442-4014
Release of information/medical records
206-630-6848 or 1-866-656-4184
Fax: 206-630-6849
Eastern Washington:
509-241-7824
Fax: 509-241-7824
Vancouver/Longview and Northern Oregon
503-571-5051
Fax: 503-571-2624
Sales
1-800-542-6312