Child medical record access for parents and legal guardians

Need to copy your child's immunization record? Send a secure email to your child's doctor? Make an appointment online?

You can request parental access to online medical records and services for your children (age 17 and younger) if they get care from Kaiser Permanente doctors and care teams. This is also called proxy access.


Parental access for children 12 and younger

How do I request access to my child’s online medical records and services?
  1. Make sure you’re registered for and signed in to your own online Kaiser Permanente account. If your child is a Kaiser Permanente member but you aren’t, contact Member Services for assistance at 1-888-901-4636 (TTY 711).

  2.  Fill out and submit the request parental access form.

Parents also may make this request at the office of their child's medical provider.

How much of my child’s information will I be able to view?

For children 12 and under, you’ll have full access to your child’s medical records — the same amount of online access as you have for your own records.


Parental access for teens (ages 13 to 17)

How does parental access change when my child turns 13?

A parent or legal guardian can request full access to the online medical records of children 12 and younger. When a child turns 13, Washington state privacy laws make certain information confidential between teens and their health care providers and limits what information can be shared on the secure member portal for teen and proxy accounts. This privacy is designed to encourage teens to discuss issues with their providers. It also means some information can't be automatically shared with parents and legal guardians.

What online parental access do I have for my teen?

For teens ages 13 to 17, parents and legal guardians can:

  • Send secure message to their teen's primary care provider
  • Refill medications that their teen's provider has made visible online
  • View their teen's immunization records, except for the human papillomavirus (HPV) vaccine
  •  View their teen’s upcoming visits
  •  View the following health information about their teen: allergies, health reminders, and past surgical procedures, as well as most visit notes, after-visit summaries, medications, and lab test results

The only exceptions to the above are for health care information related to care that Washington state allows teens to access on their own: reproductive and sexual health care and mental health care, including substance use care. This includes some immunizations. For example, the HPV vaccine does not appear in a teen's online record once they turn 13. If your child received this vaccine before their 13th birthday, you would have seen HPV listed under immunizations until their 13th birthday.

  • Send secure messages to the teen’s care team (EXCEPT providers from departments that primarily provide reproductive or sexual health care and mental health care such, as The Adolescent Center, Mental Health and Wellness, and Obstetrics/Gynecology)
  • Securely check-in for appointments online
  • Schedule and cancel appointments at kp.org
  • Access any letters sent after June 14, 2022
How do parents get proxy access for a teen?

If you already have online access for a child under age 13, you'll continue to have access to secure email, medication refills, and immunization records when your child turns 13, along with many other features and information. No further action is required.

If you are a new member, you can request online access to your teen’s account.

Can teens have their own online accounts?
Yes. Teens 13 to 17 can have their own account. See Teen FAQs for more details.
What happens when my teen turns 18?

When a person turns 18, they may register for their own online account (if they do not already have one), with all the features and services available to adult members. If they had an account prior to turning 18, their account will automatically gain all the features and services available to members 18 and older.

At age 18, privacy laws make all information confidential between an individual and their health care providers. A parent or legal guardian can't access health information for their dependents who are 18 and older, except in very limited circumstances.

What are the benefits of setting up proxy access to your teen’s account?

Teens are able to set up their own online account, with access to some but not all of their health care information. Access to your teen’s health care records through your own account (proxy access) will include several key features that are not available in a teen account. These include:

  • Scheduling appointments
  • Accessing some e-visits, such as COVID-19 Testing and Dermatologist Assessment e-visits
  • Viewing medications and requesting refills
  • Accessing the Release of Information (ROI) form online to allow for health information sharing