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Tools and resources to help keep you healthy
Along with the care you get from your doctor, you can take care of your health needs with classes, programs, and other support for Medicaid members. Some classes may require a fee. To learn more, check out the member handbook.
Lifestyle programs and classes*
Diabetes care
Choose from in-person classes and online programs to learn about diabetes and how you can help prevent or manage it. Also, get exercise and healthy eating tips to help you control your blood sugar level.
Pregnancy and new baby care
From your first months of pregnancy to your last, prepare mentally and physically for the changes ahead with in-person classes. Learn what to expect during pregnancy, labor, and delivery — and how to care for your newborn with good breastfeeding techniques and more.
Quitting tobacco
Ready to quit smoking? Get support and guidance through your choice of in-person classes, one-on-one coaching by phone, or online programs that will help you develop a customized quit plan to help you reach your goal.
Asthma care
Breathe easier with online programs — which offer action plans, help on how to measure your asthma, and tips on how to make exercise easier.
More ways to get care
Get care assistance from a case manager
If you need help managing care for you or a family member, you may be able to work with a case manager. We can help you manage appointments and care, learn about a new diagnosis, and more.
To request a case manager, call us at 301-321-5126* or 1-866-223-2347*, Monday through Friday, from 8 a.m. to 5 p.m. (closed holidays). Leave a message including your name, health/medical record number (found on your Kaiser Permanente ID card), phone number, and what kind of help you need. You’ll get a call back within 3 to 7 days.
Get a cell phone at no cost from Safelink Wireless®
You may qualify for a cell phone with 350 minutes per month, unlimited text messages, and calls to Member Services and 911 — all at no cost. You’ll also get text messages with health tips and appointment reminders.
You have 3 ways to enroll:
- Visit safelink.com to apply online.
- Call Member Services at 1-855-249-5025 for an application by mail (no postage necessary), or complete the application and we’ll mail it back.
- Call SafeLink at 1-877-631-2550.
Get rides to your doctor visits at no cost
If you need a ride to a doctor visit, LogistiCare may be able to help you. Be sure to request your ride at least 3 days before your scheduled appointment. To make a reservation, call 1-866-823-8349 (TTY 711), Monday through Friday, from 8 a.m. to 5 p.m. For assistance if your transportation is late arriving, or to schedule a ride from a facility, call the Transportation Help Line at 1-866-823-8350 (TTY 711).
*This line isn’t for urgent medical needs. If you need urgent care, call 703-359-7878 or 1-800-777-7904.
We’re here to help
Whether you’re a new member or new to the website, we can help you find the resources and answers
Choose from a variety of questions and answers
Learn more about additional programs in your state
Call the Kaiser Permanente Medicaid Assistance Center at
1-800-394-7715 (toll free) or 711 (TTY),
11 a.m. to 8 p.m., Monday through Friday.
Español: 1-800-394-7518